Dear users, 

Microsoft is updating the Contacts (People) experience in Outlook on the web. This change introduces a new layout for viewing and managing contacts and removes the option to switch back to the older contacts interface. 

What is changing

The People and Contacts area in Outlook on the web is moving to a new People Hub interface. 

• • Your contacts have not been removed. They are available in a new layout. 

• • The updated experience includes faster search and automatic linking of duplicate contacts. 

• • Contact cards may also display additional organizational information where available. 

The previous “New Contacts” on or off toggle will no longer be available once this update is applied. 

No action is required. 

• • Continue accessing your contacts through Outlook on the web. 

• • Familiarize yourself with the new People layout and updated contact management options. 

Timeline 

• • Targeted Release: Mid-January 2026 to late January 2026 

• • General Availability: Late February 2026 to mid-March 2026 

Rollout timing is managed by Microsoft and may vary by user. 

If you have any further questions or concerns, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help). 

Kind regards, 

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto