Administrative Management Systems (AMS)
| Service | System Availability / Regular Hours | Planned Outages 2020 |
| AMS | Daily, 5 am to 1 am |
From Tuesday, September 22 at 6:00PM to Wednesday, September 23 at 7:00AM, due to Bi-Weekly Pay Period 20.
From Tuesday, September 22 at 6:00PM to Wednesday, September 23 at 7:00AM, due to Monthly Pay period 09 phase_01. From Wednesday, September 23 at 5:00PM to Thursday, September 24 at 7:00AM, due to Monthly Pay period 09 phase_02. From Friday, September 25 at 5:00PM to Monday, September 28 at 7:00AM, due to S/4HANA Migration Project’s Production Cutover Dry Run #1. From Wednesday, September 30 at 5:00PM to Thursday, October 1 at 7:00AM, due to FI September month end. |
| RPT | Daily, 7 am to 1 am | |
| Applicant Tracking System (Taleo) | Daily, 3 am to 12 am (midnight) | |
| Capital Project Portal and Invoice Workflow | Daily, 4 am to 1 am | From Friday, September 25 at 5:00PM to Monday, September 28 at 7:00AM, due to S/4HANA Migration Project’s Production Cutover Dry Run #1.
From Wednesday, September 30 at 5:00PM to Thursday, October 1 at 7:00AM, due to FI September month end. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 am to 1 am | From Friday, September 25 at 5:00PM to Monday, September 28 at 7:00AM, due to S/4HANA Migration Project’s Production Cutover Dry Run #1. |
| Employees@UofT | Regular Hours (Daily, 4 am to 1 am) | From Friday, September 25 at 5:00PM to Monday, September 28 at 7:00AM, due to S/4HANA Migration Project’s Production Cutover Dry Run #1. |
| Expense Reimbursement Direct Deposit (ERDD Availability) | Regular Hours (Daily, 4 am to 1 am) | From Wednesday, September 30 at 5:00PM to Thursday, October 1 at 7:00AM, due to FI September month end. |
| Instructor Lookup Report | Daily, 4 am to 1 am | From Friday, September 25 at 5:00PM to Monday, September 28 at 7:00AM, due to S/4HANA Migration Project’s Production Cutover Dry Run #1. |
| Kronos | 24/7 | |
| My Customer Account | Daily, 4 am to 1 am | |
| My Research (MR/Portal) | Daily, 4 am to 1 am | From Friday, September 25 at 5:00PM to Monday, September 28 at 7:00AM, due to S/4HANA Migration Project’s Production Cutover Dry Run #1. |
| Performance Assessment (SuccessFactors) | 24/7 | |
| Service Order Request Form | Daily, 4 am to 1 am | |
| Service Order Status | Daily, 4 am to 1 am | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (E-Procurement) | 24/7 | From Friday, September 25 at 5:00PM to Monday, September 28 at 7:00AM, due to S/4HANA Migration Project’s Production Cutover Dry Run #1.
From Wednesday, September 30 at 5:00PM to Thursday, October 1 at 7:00AM, due to FI September month end. |
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca
Student Information Systems (SIS)
Student Records and Services
| Service | System Availability / Regular Hours | Planned Outages 2020 |
| ROSI | Monday to Thursday, 5:30 am to 11:35 pm
Friday, 5:30 am to 6 pm Saturday, 12:05 am to 11:59 pm Sunday, 12 am to 11:35 pm |
|
| ROSI Express | 24/7 | Mondays, 3 am to 6 am * |
| ACORN | 24/7 | Mondays, 3 am to 6 am * |
| Course Finder | 24/7 | Mondays, 3 am to 6 am * |
| Degree Explorer | 24/7 | Mondays, 3 am to 6 am * |
| eMarks | 24/7 | Mondays, 3 am to 6 am * |
| Safety Abroad Student Registry | 24/7 | Mondays, 3 am to 6 am * |
| Varsity Blues Registration System | 24/7 | Mondays, 3 am to 6 am * |
Curriculum and Scheduling
| Service | System Availability / Regular Hours | Planned Outages 2020 |
| Course Information System | 24/7 | Mondays, 3 am to 6 am * |
| Curriculum Management | 24/7 ** | |
| Curriculum Publisher | 24/7 ** | |
| Transfer Explorer | 24/7 ** | |
| Transfer Navigator | 24/7 ** |
**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.