Please note that to transfer all your content you must use the Outlook application.  These processes are not compatible with Outlook on the web.  

Outlook on Mac 

For written instructions on how to export your content and import it into another email account, or create a local backup please refer to the following article: KB0015029 

Outlook on Windows 

For written instructions on how to export your content and import it into another email account, or create a local backup please refer to the following article: KB0011456 

Video instructions of the transfer process can be found here: https://play.library.utoronto.ca/watch/174f10b5fbfa3ef40559595b47600c15