Please note that to transfer all your content you must use the Outlook application.  These processes are not compatible with Outlook on the web.  

Outlook on Mac 

For written instructions on how to export your content and import it into another email account, or create a local backup please refer to the following article: KB0015029 

For instructions on how to copy your content into another account please refer to the following article: KB0015025

Outlook on Windows 

For written instructions on how to export your content and import it into another email account, or create a local backup please refer to the following article: KB0011456 

Video instructions of the transfer process can be found here: https://play.library.utoronto.ca/watch/174f10b5fbfa3ef40559595b47600c15

For instruction on how to copy your content into another account please refer to the following article: KB0015024

Thunderbird on Windows

For instructions on how to create a local copy of your Outlook application data within Thunderbird, please refer to the following article: KB0015170