System Availability

AMS
SIS

Administrative Management Systems (AMS)

Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.

Service System Availability / Regular Hours Planned Outages
Academic Administrative Appointments (AAA) Daily, 4 a.m. to 1 a.m.

 
AMS Daily, 4 a.m. to 1 a.m.

From Tuesday, January 6 at 5 p.m. to Wednesday, January 7 at 7 a.m., due to Bi-Weekly Pay Period 01.  

From Tuesday, January 20 at 5 p.m. to Wednesday, January 21 at 7 a.m., due to Bi-Weekly Pay Period 02.  

From Thursday, January 22 at 5 p.m. to Friday, January 23 at 7 a.m., due to Monthly Pay period 01 phase_01. 

From Friday, January 23 at 5 p.m. to Saturday, January 24 at 7 a.m., due to Monthly Pay period 01 phase_02. 

From Friday, January 30 at 5 p.m. to Sunday, February 1 at 7 a.m., due to FI January month end. 
Capital Projects Portal  Daily, 4 a.m. to 1 a.m.

From Friday, January 30 at 5 p.m. to Sunday, February 1 at 7 a.m., due to FI January month end. 
Employee Self-Service & Manager Self-Service (ESS/Portal) Daily, 4 a.m. to 1 a.m.

 
EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) 24/7

 
Expense Reimbursement Direct Deposit (ERDD)/Concur, Travel & Expense Reimbursement ERDD: Daily, 4 a.m. to 1 a.m.

Concur: 24/7
Posting claims or progressing the workflow after an approval is dependent on AMS and will automatically resume when AMS is available.

From Friday, January 30 at 5 p.m. to Sunday, February 1 at 7 a.m., due to FI January month end. 
Fiori Launchpad Reporting Daily, 4 a.m. to 1 a.m. 

 
Invoice Workflow Daily, 4 a.m. to 1 a.m.

From Friday, January 30 at 5 p.m. to Sunday, February 1 at 7 a.m., due to FI January month end. 
My Customer Account Daily, 4 a.m. to 1 a.m.

 
My Research (MR/Portal) Daily, 4 a.m. to 1 a.m.

 
Performance, Learning & Recruiting (SuccessFactors) 24/7  
SAP Asset Manager Mobile 24/7

 
Service Order Requests Daily, 4 a.m. to 1 a.m.  
Telephone Service Orders 24/7  
Telephone Directory Services 24/7  
uSOURCE (eProcurement) 24/7

From Friday, January 16 at 5 p.m. to Tuesday, January 20 at 9 a.m., due to system maintenance.

From Friday, January 30 at 5 p.m. to Sunday, February 1 at 9 a.m., due to FI January month end. 
UTime 24/7

 
U of T Directory 24/7

 

*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5 p.m. and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)

**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5 p.m. and remain locked during the following business day. (Users will be notified.)

***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)

For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca

Student Information Systems (SIS)

Student Records and Services

Accommodated Testing Services

 24/7

 

ACORN

 24/7  

Azure Data Studio

 24/7  

Degree Explorer

24/7

 
EASI Institutional File Transfer 24/7

 
Elections 24/7

 
eMarks    
Online Administrative Student Information System (OASIS) 24/7  

Power BI

 24/7  
ROSI

24/7

 
ROSI Express 24/7

Mondays, periodically from 3 am to 4 am *
ROSI Files 24/7

 
Safety Abroad Student Registry 24/7  
Varsity Blues Registration System 24/7

 
Web Services/APIs 24/7

 

Curriculum and Scheduling

Course Information System 24/7

 
Curriculum Management 24/7 **  
Curriculum Publisher 24/7 **  
Timetable Builder 24/7 **  
Transfer Explorer 24/7 **  
Transfer Navigator 24/7 **  

*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.

**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.