System Availability

AMS
SIS

Administrative Management Systems (AMS)

Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.

Service System Availability / Regular Hours Planned Outages
Academic Administrative Appointments (AAA) Daily, 4 am to 1 am

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

AMS Daily, 4 am to 1 am

From Friday, May 31 at 5:00PM to Saturday, June 1 at 7:00AM, due to FI May month end.

From Tuesday, June 11 at 5:00PM to Wednesday, June 12 at 7:00AM, due to Bi-Weekly Pay Period 12.

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

From Friday, June 21 at 5:00PM to Saturday, June 22 at 7:00AM, due to Monthly Pay period 06 phase_01.

From Monday, June 24 at 5:00PM to Tuesday, June 25 at 7:00AM, due to Monthly Pay period 06 phase_02.

From Tuesday, June 25 at 5:00PM to Wednesday, June 26 at 7:00AM, due to Bi-Weekly Pay Period 13.

From Thursday, June 27 at 5:00PM to Monday, July 1 at 7:00AM, due to FI June month end.

Capital Project Portal  Daily, 4 am to 1 am

From Friday, May 31 at 5:00PM to Saturday, June 1 at 7:00AM, due to FI May month end.

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

From Thursday, June 27 at 5:00PM to Monday, July 1 at 7:00AM, due to FI June month end.

Employee Self-Service & Manager Self-Service (ESS/Portal) Daily, 4 am to 1 am

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) 24/7

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

Expense Reimbursement Direct Deposit (ERDD Availability) Daily, 4 am to 1 am

From Friday, May 31 at 5:00PM to Saturday, June 1 at 7:00AM, due to FI May month end.

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

From Thursday, June 27 at 5:00PM to Monday, July 1 at 7:00AM, due to FI June month end.

Fiori Launchpad Reporting Daily, 4 am to 1 am

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

Invoice Workflow Daily, 4 am to 1 am

From Friday, May 31 at 5:00PM to Saturday, June 1 at 7:00AM, due to FI May month end.

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

From Thursday, June 27 at 5:00PM to Monday, July 1 at 7:00AM, due to FI June month end.

Kronos 24/7

 

My Customer Account Daily, 4 am to 1 am

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

My Research (MR/Portal) Daily, 4 am to 1 am

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

Performance, Learning & Recruiting (SuccessFactors) 24/7  
SAP Asset Manager Mobile 24/7

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

Service Order Requests Daily, 4 am to 1 am  
Telephone Service Orders 24/7  
Telephone Directory Services 24/7  
uSOURCE (E-Procurement)  

From Friday, May 31 at 5:00PM to Saturday, June 1 at 9:00AM, due to FI May month end.

From Saturday, June 15 at 6:00AM to 12:00pm, due to system maintenance.

From Thursday, June 27 at 5:00PM to Monday, July 1 at 9:00AM, due to FI June month end.

U of T Directory 24/7

 

*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5pm and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)

**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5pm and remain locked during the following business day. (Users will be notified.)

***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)

For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca

Student Information Systems (SIS)

Student Records and Services

Accommodated Testing Services

24/7



ACORN

   

Azure Data Studio

24/7  

Degree Explorer

24/7

 

EASI Institutional File Transfer 24/7

 

Elections 24/7

 

eMarks 24/7

 

Online Administrative Student Information System (OASIS) 24/7

 

Power BI

24/7  
ROSI

24/7

 

ROSI Express 24/7

Mondays, periodically from 3 am to 4 am *

ROSI Files 24/7

 

Safety Abroad Student Registry 24/7  
Varsity Blues Registration System 24/7

 

Web Services/APIs 24/7

 

Curriculum and Scheduling

Course Information System 24/7

 

Curriculum Management 24/7 **  
Curriculum Publisher 24/7 **  
Timetable Builder 24/7 **  
Transfer Explorer 24/7 **  
Transfer Navigator 24/7 **  

*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.

**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.