Administrative Management Systems (AMS)
Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.
| Service | System Availability / Regular Hours | Planned Maintenance |
| Academic Administrative Appointments (AAA) | Daily, 4 a.m. to 1 a.m. | Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| AMS | Daily, 4 a.m. to 1 a.m. |
From Friday, October 30 at 5 p.m. to Sunday, November 1 at 7 a.m., due to FI October month end. Monday, November 2 from 9 to 10 p.m., due to system maintenance. From Friday, November 20 at 5 p.m. to Saturday, November 21 at 7 a.m., due to Monthly Pay period 11 phase_01. From Monday, November 23 at 5 p.m. to Tuesday, November 24 at 7 a.m., due to Monthly Pay period 11 phase_02. From Tuesday, November 24 at 5 p.m. to Wednesday, November 25 at 7 a.m., due to Bi-Weekly Pay Period 24. From Monday, November 30 at 5 p.m. to Tuesday, December 1 at 7 a.m., due to FI November month end. |
| Capital Projects Portal | Daily, 4 a.m. to 1 a.m. |
From Friday, October 30 at 5 p.m. to Sunday, November 1 at 7 a.m., due to FI October month end. Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| Concur, Travel & Expense Reimbursement |
24/7 Note: Posting claims or progressing the workflow after an approval is dependent on AMS and will automatically resume when AMS is available. |
From Friday, October 30 at 5 p.m. to Sunday, November 1 at 7 a.m., due to FI October month end. Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 a.m. to 1 a.m. |
Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) | 24/7 | Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| Fiori Launchpad Reporting | Daily, 4 a.m. to 1 a.m. | Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| Invoice Workflow | Daily, 4 a.m. to 1 a.m. |
From Friday, October 30 at 5 p.m. to Sunday, November 1 at 7 a.m., due to FI October month end. Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| My Customer Account | Daily, 4 a.m. to 1 a.m. |
Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| My Research (MR/Portal) | Monday, November 2 from 9 to 10 p.m., due to system maintenance. | |
| Performance, Learning & Recruiting (SuccessFactors) | 24/7 Note: For SuccessFactors Recruitment, position postings are dependent on AMS and will automatically resume when AMS is available. |
Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| SAP Asset Manager Mobile | 24/7 |
Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| Service Order Requests | Daily, 4 a.m. to 1 a.m. | |
| Talent Recruitment and Appointment Coordination System (TRACS) | 24/7 | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| U of T Directory | 24/7 |
|
| uSOURCE (eProcurement) | 24/7 Note: Requisition, Purchase Order and Invoice workflows are dependent on AMS and will automatically resume when AMS is available. |
From Friday, October 30 at 5 p.m. to Sunday, November 1 at 9 a.m., due to FI October month end. Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
| UTime | 24/7 Note: Employee multiple assignments and manager accounts in UTime are dependent on AMS and will automatically resume when AMS is available. |
Monday, November 2 from 9 to 10 p.m., due to system maintenance. |
*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5 p.m. and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5 p.m. and remain locked during the following business day. (Users will be notified.)
***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca
Student Information Systems (SIS)
Student Records and Services
| Service | System Availability / Regular Hours | Planned Maintenance |
|---|---|---|
|
Accommodated Testing Services |
24/7 |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
|
ACORN |
24/7 |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
|
Azure Data Studio |
24/7 | |
|
Degree Explorer |
24/7 |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| EASI Institutional File Transfer | 24/7 |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| Elections | 24/7 |
|
| eMarks |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
|
| Online Administrative Student Information System (OASIS) | 24/7 |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
|
Power BI |
24/7 | |
| ROSI |
24/7 |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| ROSI Express | 24/7 |
Mondays, periodically from 3 am to 4 am * Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| ROSI Files | 24/7 |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| Safety Abroad Student Registry | 24/7 |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| Varsity Blues Registration System | 24/7 |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| Web Services/APIs |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
Curriculum and Scheduling
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
| Course Information System | 24/7 |
Friday, November 27 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| Curriculum Management | 24/7 ** | |
| Curriculum Publisher | 24/7 ** | |
| Timetable Builder | 24/7 ** | |
| Transfer Explorer | 24/7 ** | |
| Transfer Navigator | 24/7 ** |
*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.
**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.