Administrative Management Systems (AMS)
Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.
| Service | System Availability / Regular Hours | Planned Outages |
| Academic Administrative Appointments (AAA) | Daily, 4 am to 1 am |
Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
| AMS | Daily, 4 am to 1 am |
From Monday, September 30 at 5:00PM to Tuesday, October 1 at 7:00AM, due to FI September month end. From Tuesday, October 1 at 5:00PM to Wednesday, October 2 at 7:00AM, due to Bi-Weekly Pay Period 20. From Tuesday, October 15 at 5:00PM to Wednesday, October 16 at 7:00AM, due to Bi-Weekly Pay Period 21. From Wednesday, October 23 at 5:00PM to Thursday, October 24 at 7:00AM, due to Monthly Pay period 10 phase_01. From Thursday, October 24 at 5:00PM to Friday, October 25 at 7:00AM, due to Monthly Pay period 10 phase_02. From Tuesday, October 29 at 5:00PM to Wednesday, October 30 at 7:00AM, due to Bi-Weekly Pay Period 22. From Thursday, October 31 at 5:00PM to Friday, November 1 at 7:00AM, due to FI October month end. Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
| Capital Projects Portal | Daily, 4 am to 1 am |
From Monday, September 30 at 5:00PM to Tuesday, October 1 at 7:00AM, due to FI September month end. From Thursday, October 31 at 5:00PM to Friday, November 1 at 7:00AM, due to FI October month end. Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 am to 1 am |
Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
| EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) | 24/7 |
Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
| Expense Reimbursement Direct Deposit (ERDD Availability) | Daily, 4 am to 1 am |
From Monday, September 30 at 5:00PM to Tuesday, October 1 at 7:00AM, due to FI September month end. From Thursday, October 31 at 5:00PM to Friday, November 1 at 7:00AM, due to FI October month end. Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
| Fiori Launchpad Reporting | Daily, 4 am to 1 am |
Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
| Invoice Workflow | Daily, 4 am to 1 am |
From Monday, September 30 at 5:00PM to Tuesday, October 1 at 7:00AM, due to FI September month end. From Thursday, October 31 at 5:00PM to Friday, November 1 at 7:00AM, due to FI October month end. Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
| Kronos | 24/7 |
|
| My Customer Account | Daily, 4 am to 1 am |
Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
| My Research (MR/Portal) | Daily, 4 am to 1 am |
Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
| Performance, Learning & Recruiting (SuccessFactors) | 24/7 | |
| SAP Asset Manager Mobile | Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. | |
| Service Order Requests | Daily, 4 am to 1 am | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (E-Procurement) |
From Monday, September 30 at 5:00PM to Tuesday, October 1 at 9:00AM, due to FI September month end. From Thursday, October 31 at 5:00PM to Friday, November 1 at 9:00AM, due to FI October month end. Saturday, November 2 from 5AM to 5PM, due to yearly system and application maintenance. |
|
| U of T Directory | 24/7 |
|
*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5pm and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5pm and remain locked during the following business day. (Users will be notified.)
***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca
Student Information Systems (SIS)
Student Records and Services
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
|
Accommodated Testing Services |
24/7 |
|
|
ACORN |
||
|
Azure Data Studio |
24/7 | |
|
Degree Explorer |
24/7 |
|
| EASI Institutional File Transfer | 24/7 |
|
| Elections | 24/7 |
|
| eMarks | ||
| Online Administrative Student Information System (OASIS) | 24/7 | |
|
Power BI |
24/7 | |
| ROSI |
24/7 |
|
| ROSI Express | 24/7 |
Mondays, periodically from 3 am to 4 am * |
| ROSI Files | 24/7 |
|
| Safety Abroad Student Registry | 24/7 | |
| Varsity Blues Registration System | 24/7 |
|
| Web Services/APIs | 24/7 |
|
Curriculum and Scheduling
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
| Course Information System | 24/7 |
|
| Curriculum Management | 24/7 ** | |
| Curriculum Publisher | 24/7 ** | |
| Timetable Builder | 24/7 ** | |
| Transfer Explorer | 24/7 ** | |
| Transfer Navigator | 24/7 ** |
*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.
**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.