Please note that EASI has migrated all Administrative Management Systems from an on-premise solution to the cloud. This hardware transition will allow for improved scalability, agility and increased capacity to deal with peak loads like year-end closure and T4 upload. Local IT administrators can consult these instructions for more information.
| Service | System Availability / Regular Hours | Planned Outages |
| AMS | Daily, 7 am to 1 am | From 6:00PM Friday September 20, 2019 to 7:00AM Saturday September 21, 2019 Monthly Pay period 09 phase_01 From 5:00PM Monday September 23, 2019 to 7:00AM Tuesday September 24, 2019 From 6:00PM Tuesday September 24, 2019 to 7:00AM Wednesday September 25, 2019 From 5:00PM Monday September 30, 2019 to 7:00AM Tuesday October 1, 2019
|
| RPT | Daily, 7 am to 1 am | |
| Applicant Tracking System (Taleo) | Daily, 3 am to 12 am (midnight) | |
| Capital Project Portal and Invoice Workflow | Daily, 4 am to 1 am | From 5:00PM Monday September 30, 2019 to 7:00AM Tuesday October 1, 2019. Facilitate the processing of FIS Month end. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 am to 1 am | |
| Employees@UofT | Regular Hours (Daily, 4 am to 1 am) | |
| Expense Reimbursement Direct Deposit (ERDD Availability) | Regular Hours (Daily, 4 am to 1 am) | From 5:00PM Monday September 30, 2019 to 7:00AM Tuesday October 1, 2019. Facilitate the processing of FIS Month end. |
| Instructor Lookup Report | Daily, 4 am to 1 am | |
| Kronos | 24/7 | |
| My Customer Account | Daily, 4 am to 1 am | |
| My Research (MR/Portal) | Daily, 4 am to 1 am | |
| My Research On Line (MROL) | Daily, 4 am to 1 am | |
| Performance Assessment (Halogen) | 24/7 | |
| Service Order Request Form | Daily, 4 am to 1 am | |
| Service Order Status | Daily, 4 am to 1 am | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (E-Procurement) | 24/7 |
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca