System Availability

 

Holiday Outages
Dec 21, 2018 at 12pm
to Jan 7, 2019 at 7am

Please note that if a system/interface is not available, reasonable but limited attempts will be made to fix the problem. There will be no HR or Financial Services staff available to help resolve problems for administrators.

Application Status Dates/Times
AMS Unavailable Dec 21, 2018 at 12pm
to Jan 7, 2019 at 7am
Application Tracking System (Taleo) Available Regular Hours
24 hours (except for regularly scheduled maintenance hours of 12 to 3am, Monday to Saturday)
Capital Project Portal and Invoice Workflow (IWS) Unavailable Dec 21, 2018 at 12pm
Jan 7, 2019 at 7am
Employee Self-Service  & Manager Self-Service (ESS/Portal) Available Regular Hours
(Daily, 7am to 1am)
Employees@UofT Unavailable Dec 21, 2018 at 12pm
Jan 7, 2019 at 7am
Expense Reimbursement Direct Deposit (ERDD) Unavailable Dec 21, 2018 at 12pm
to Jan 7, 2019 at 7am
Instructor Lookup Report Unavailable Dec 21, 2018 at 12pm
to Jan 7, 2019 at 7am
Kronos Available Regular Hours
(24 hours)
My Customer Account Available Regular Hours
(Daily, 7am to 1am)
My Research (MR/Portal) Available Regular Hours
(Daily, 7am to 1am)
My Research On Line (MROL) Available Regular Hours
(Daily, 7am to 1am)
Performance Assessment (Halogen) Available Regular Hours
(24 hours)
Performance Assessment (Halogen) Available Regular Hours
(24 hours)
RPT Unavailable Dec 21, 2018 at 2pm
to Jan 7, 2019 at 7am
Service Order Request Form Available Regular Hours
(Daily, 7am to 1am)
Service Order Status Available Regular Hours
(Daily, 7am to 1am)
Telephone Service Orders Available Regular Hours
(24 hours)
Telephone Directory Services Available Regular Hours
(24 hours)
uSOURCE (E-Procurement) Unavailable Dec 21, 2018 at 12pm
to Jan 7, 2019 at 9am

 


Regular Monthly Availability due to Bi-Weekly, Monthly Pay, Financial Month End and Upgrade/Maintenance

AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable on the following dates and times in  December 2018 and January 2019. This schedule is subject to change from time to time.

 

December 2018
Date Outage
Dec 17, 2018 at 6pm
to Dec 18, 2018 at 7am
Bi-weekly pay period 26
Monthly pay period 12 phase_01
Dec 18, 2018 at 5pm
to Dec 19, 2018 at 7am
Monthly pay period 12 phase_02
Dec 20, 2018 at 6pm
to Dec 21, 2018 at 7am
Bi-weekly pay period 01 for 2019
Dec 21, 2018 at 12pm
to Jan 7, 2019 at 7am
Facilitate processing of FIS December month end and holiday closure – some of the systems will be available and more details can be found under Holiday Outages below.

 

January 2019
Date Outage
Jan 15, 2019 at 6pm
to Jan 16, 2019 at 7am
Bi-weekly pay period 02
Jan 21, 2019 at 6pm
to Jan 22, 2019 at 7am
Monthly pay period 01 phase_01
Jan 22, 2019 at 5pm
to Jan 23, 2019 at 7am
Monthly pay period 01 phase_02
Jan 29, 2019 at 6pm
to Jan 30, 2019 at 7am
Bi-weekly pay period 03
Jan 31, 2019 at 5pm
to Feb 1, 2019 at 7am
Facilitate processing of FIS January month end

MR (My Research)
Currently there are no planned outages.

RPT
Currently there are no planned outages.


For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca