Holiday Outages
Dec 21, 2018 at 12pm
to Jan 7, 2019 at 7am
Please note that if a system/interface is not available, reasonable but limited attempts will be made to fix the problem. There will be no HR or Financial Services staff available to help resolve problems for administrators.
| Application | Status | Dates/Times |
| AMS | Unavailable | Dec 21, 2018 at 12pm to Jan 7, 2019 at 7am |
| Application Tracking System (Taleo) | Available | Regular Hours 24 hours (except for regularly scheduled maintenance hours of 12 to 3am, Monday to Saturday) |
| Capital Project Portal and Invoice Workflow (IWS) | Unavailable | Dec 21, 2018 at 12pm Jan 7, 2019 at 7am |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Available | Regular Hours (Daily, 7am to 1am) |
| Employees@UofT | Unavailable | Dec 21, 2018 at 12pm Jan 7, 2019 at 7am |
| Expense Reimbursement Direct Deposit (ERDD) | Unavailable | Dec 21, 2018 at 12pm to Jan 7, 2019 at 7am |
| Instructor Lookup Report | Unavailable | Dec 21, 2018 at 12pm to Jan 7, 2019 at 7am |
| Kronos | Available | Regular Hours (24 hours) |
| My Customer Account | Available | Regular Hours (Daily, 7am to 1am) |
| My Research (MR/Portal) | Available | Regular Hours (Daily, 7am to 1am) |
| My Research On Line (MROL) | Available | Regular Hours (Daily, 7am to 1am) |
| Performance Assessment (Halogen) | Available | Regular Hours (24 hours) |
| Performance Assessment (Halogen) | Available | Regular Hours (24 hours) |
| RPT | Unavailable | Dec 21, 2018 at 2pm to Jan 7, 2019 at 7am |
| Service Order Request Form | Available | Regular Hours (Daily, 7am to 1am) |
| Service Order Status | Available | Regular Hours (Daily, 7am to 1am) |
| Telephone Service Orders | Available | Regular Hours (24 hours) |
| Telephone Directory Services | Available | Regular Hours (24 hours) |
| uSOURCE (E-Procurement) | Unavailable | Dec 21, 2018 at 12pm to Jan 7, 2019 at 9am |
Regular Monthly Availability due to Bi-Weekly, Monthly Pay, Financial Month End and Upgrade/Maintenance
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable on the following dates and times in December 2018 and January 2019. This schedule is subject to change from time to time.
| December 2018 | |
| Date | Outage |
| Dec 17, 2018 at 6pm to Dec 18, 2018 at 7am |
Bi-weekly pay period 26 Monthly pay period 12 phase_01 |
| Dec 18, 2018 at 5pm to Dec 19, 2018 at 7am |
Monthly pay period 12 phase_02 |
| Dec 20, 2018 at 6pm to Dec 21, 2018 at 7am |
Bi-weekly pay period 01 for 2019 |
| Dec 21, 2018 at 12pm to Jan 7, 2019 at 7am |
Facilitate processing of FIS December month end and holiday closure – some of the systems will be available and more details can be found under Holiday Outages below. |
| January 2019 | |
| Date | Outage |
| Jan 15, 2019 at 6pm to Jan 16, 2019 at 7am |
Bi-weekly pay period 02 |
| Jan 21, 2019 at 6pm to Jan 22, 2019 at 7am |
Monthly pay period 01 phase_01 |
| Jan 22, 2019 at 5pm to Jan 23, 2019 at 7am |
Monthly pay period 01 phase_02 |
| Jan 29, 2019 at 6pm to Jan 30, 2019 at 7am |
Bi-weekly pay period 03 |
| Jan 31, 2019 at 5pm to Feb 1, 2019 at 7am |
Facilitate processing of FIS January month end |
MR (My Research)
Currently there are no planned outages.
RPT
Currently there are no planned outages.
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca