Please note that EASI is migrating all AMS web-based systems from an on-premise data centre to the cloud. This transition will allow for future scalability and agility, integration, and increased maintainability and security. As part of this upgrade, all administrative management systems will be offline from December 6 at 3:00 p.m. to December 9 at 7:00 a.m.
Please consult our list of known browser issues.
Note: URLs for web-based systems will not change.
| Service | System Availability / Regular Hours | Planned Outages 2019 |
| AMS | Daily, 7 am to 1 am | From Friday, December 6 at 3:00PM to Monday, December 9 at 7:00AM, for AMS SAP Cloud Migration go live cutover. |
| RPT | Daily, 7 am to 1 am | |
| Applicant Tracking System (Taleo) | Daily, 3 am to 12 am (midnight) | |
| Capital Project Portal and Invoice Workflow | Daily, 4 am to 1 am | From Friday, December 6 at 3:00PM to Monday, December 9 at 7:00AM, for AMS SAP Cloud Migration go live cutover. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 am to 1 am | From Friday, December 6 at 3:00PM to Monday, December 9 at 7:00AM, for AMS SAP Cloud Migration go live cutover. |
| Employees@UofT | Regular Hours (Daily, 4 am to 1 am) | From Friday, December 6 at 3:00PM to Monday, December 9 at 7:00AM, for AMS SAP Cloud Migration go live cutover. |
| Expense Reimbursement Direct Deposit (ERDD Availability) | Regular Hours (Daily, 4 am to 1 am) | From Friday, December 6 at 3:00PM to Monday, December 9 at 7:00AM, for AMS SAP Cloud Migration go live cutover. |
| Instructor Lookup Report | Daily, 4 am to 1 am | |
| Kronos | 24/7 | |
| My Customer Account | Daily, 4 am to 1 am | |
| My Research (MR/Portal) | Daily, 4 am to 1 am | From Friday, December 6 at 3:00PM to Monday, December 9 at 7:00AM, for AMS SAP Cloud Migration go live cutover. |
| My Research On Line (MROL) | Daily, 4 am to 1 am | From Friday, December 6 at 3:00PM to Monday, December 9 at 7:00AM, for AMS SAP Cloud Migration go live cutover. |
| Performance Assessment (SuccessFactors) | 24/7 | |
| Service Order Request Form | Daily, 4 am to 1 am | From Friday, December 6 at 3:00PM to Monday, December 9 at 7:00AM, for AMS SAP Cloud Migration go live cutover. |
| Service Order Status | Daily, 4 am to 1 am | From Friday, December 6 at 3:00PM to Monday, December 9 at 7:00AM, for AMS SAP Cloud Migration go live cutover. |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (E-Procurement) | 24/7 | From Friday, December 6 at 3:00PM to Monday, December 9 at 7:00AM, for AMS SAP Cloud Migration go live cutover. |
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca