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| Service | System Availability / Regular Hours | Planned Outages 2020 |
| AMS | Daily, 7 am to 1 am | From Tuesday, January 14 at 6:00PM to Wednesday, January 15 at 7:00AM, due to Bi-Weekly Pay Period 02.
From Wednesday, January 22 at 6:00PM to Thursday, January 23 at 7:00AM, due to Monthly Pay period 01 phase_01. From Thursday, January 23 at 5:00PM to Friday, January 24 at 7:00AM, due to Monthly Pay period 01 phase_02. From Friday, January 31 at 5:00PM to Saturday, February 1 at 7:00AM, due to FI January month end. |
| RPT | Daily, 7 am to 1 am | |
| Applicant Tracking System (Taleo) | Daily, 3 am to 12 am (midnight) | |
| Capital Project Portal and Invoice Workflow | Daily, 4 am to 1 am |
From Friday, January 31 at 5:00PM to Saturday, February 1 at 7:00AM, due to FI January month end. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 am to 1 am | |
| Employees@UofT | Regular Hours (Daily, 4 am to 1 am) | |
| Expense Reimbursement Direct Deposit (ERDD Availability) | Regular Hours (Daily, 4 am to 1 am) |
From Friday, January 31 at 5:00PM to Saturday, February 1 at 7:00AM, due to FI January month end. |
| Instructor Lookup Report | Daily, 4 am to 1 am | |
| Kronos | 24/7 | |
| My Customer Account | Daily, 4 am to 1 am | |
| My Research (MR/Portal) | Daily, 4 am to 1 am | |
| My Research On Line (MROL) | Daily, 4 am to 1 am | |
| Performance Assessment (SuccessFactors) | 24/7 | |
| Service Order Request Form | Daily, 4 am to 1 am | |
| Service Order Status | Daily, 4 am to 1 am | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (E-Procurement) | 24/7 |
From Friday, January 31 at 5:00PM to Saturday, February 1 at 7:00AM, due to FI January month end. |
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca