System Availability

AMS FI Fiscal Year-End Closure
April 26, 2019 at 7pm
May 1, 2019 at 7am

This year AMS will close for year-end processing on Friday, April 26, 2019 at 7pm and will re-open on Monday, April 29, 2019 at 7am.

ERDD will have limited functionality from Monday, April 29, 2019 at 7am to Wednesday, May 1, 2019 at 7am.

  • ERDD Web Access – CREATE/SAVE/EDIT functions are available and POSTING is not
  • ERDD Input Screens (AMS backend) – CREATE/POST functions are available. If POSTING, date must be changed to May 1, 2019.

ERDD and the Capital Projects Portal and Invoice Workflow will resume regular functionality on Wednesday, May 1, 2019 at 7am, and uSOURCE will resume operation at 9am. 

The following summarizes the AMS system availability during the week prior to year-end closing:

AMS Unavailable April 26, 2019 at 7pm to April 29, 2019 at 7am
Application Tracking System (Taleo) Available Regular Hours 24 hours (except for regularly scheduled maintenance hours of 12am to 3am, Monday to Saturday)
Capital Project Portal and Invoice Workflow Unavailable April 26, 2019 at 12pm (noon) to May 1, 2019 at 7am Invoice Workflow unavailable

 

April 26, 2019 at 7pm to May 1, 2019 at 7am
Capital Project Portal unavailable

Employee Self-Service & Manager Self-Service (ESS/Portal) Available Regular Hours (Daily, 4am to 1am)
Employees@UofT Available Regular Hours (Daily, 4am to 1am)
Expense Reimbursement Direct Deposit (ERDD Availability) Unavailable April 26, 2019 at 7pm to April 29, 2019 at 7am

 

 

Limited Functionality April 29, 2019 at 7am
ERDD Web Access – CREATE/SAVE/EDIT functions are available and POSTING is not available.ERDD Input Screens (AMS backend)CREATE/POST functions are available. If POSTING date must be changed to May 1, 2019ERDD fully re-opens on May 1, 2019
Instructor Lookup Report Available Regular Hours (Daily, 4am to 1am)
Kronos Available Regular Hours (24 hours)
My Customer Account Available Regular Hours (Daily, 4am to 1am)
My Research (MR/Portal) Available Regular Hours (Daily, 4am to 1am)
My Research On Line (MROL) Available Regular Hours (Daily, 4am to 1am)
Performance Assessment (Halogen) Available Regular Hours (24 hours)
RPT Available Regular Hours (Daily, 7am to 1am)
Service Order Request Form Available Regular Hours (Daily, 4am to 1am)
Service Order Status Available Regular Hours (Daily, 4am to 1am)
Telephone Service Orders Available Regular Hours (24 hours)
Telephone Directory Services Available Regular Hours (24 hours)
uSOURCE (E-Procurement) Unavailable April 26, 2019 at 7pm to May 1, 2019 at 9am

Normal hours of availability for AMS, including ESS, ERDD, MROL, Capital Project & Invoice Workflow Solution (IWS)

Daily: 7am to 1am (next day)
RPT is also available daily
7am to 1am (next day) and is a copy of the previous day’s AMS content.

Administrative Web Services are not available during specified evenings of the month due to U of T payroll runs, and on occasional weekends due to system maintenance. Planned outages are posted each month.


Regular Monthly Availability due to Bi-Weekly, Monthly Pay, Financial Month End and Upgrade/Maintenance

AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable on the following dates and times in April 2019. This schedule is subject to change from time to time.

 

April 2019
Date Outage
From 6:00PM Monday April 22, 2019 to 7:00AM Tuesday April 23, 2019. Bi-Weekly pay period 09 and to Monthly pay period 04 phase_01.
From 5:00PM Tuesday April 23, 2019 to 7:00AM Wednesday April 24, 2019. Monthly pay period 04 phase_02
From 7:00PM Friday April 26, 2019 to 7:00AM Monday April 29, 2019. Processing of FI Fiscal Yearend.

 

uSource – Planned Outages

Date Outage
From 5:00PM Friday April 5, 2019 to 8:00AM Monday April 8, 2019. System upgrade.
From 7:00PM Friday April 26, 2019 to 7:00AM Wednesday May 1, 2019. Processing of FI Fiscal Yearend.

 

Capital Projects – Planned Outages

Date Outage
From 7:00PM Friday April 26, 2019 to 7:00AM Wednesday May 1, 2019. Processing of FI Fiscal Yearend.

 

Invoce Workflow Solution (IWS) – Planned outages

Date Outage
From 7:00PM Friday April 26, 2019 to 7:00AM Wednesday May 1, 2019. Processing of FI Fiscal Yearend.

 

RPT – Planned Outages
Currently there are no planned outages.

 

MR (My Research) – Planned Outages
Currently there are no planned outages.

 


For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca