Enterprise Service Centre (ESC)

Attention: ITS is working to serve you better. Starting September 17, 2019, you will be able to submit service requests and help tickets in the new Enterprise Service Centre (ESC). Visit the ESC Project page to learn more. 

Welcome to EASI

Enterprise Applications and Solutions Integration (EASI) manages the development and implementation of centrally administered U of T computer systems, which include the core administrative management and student systems listed below. EASI is part of the Information Technology Services Portfolio, Office of the Chief Information Officer. Learn more about how we can meet your needs.

Administrative
Management Systems (AMS)

Administrative Management Systems

Administrative Management Systems (AMS) is a collection of central U of T business applications, including HRIS and other HR related applications, financial applications (expenses, reimbursements, FIS), research applications (MYROL, MR, MRHP), procurement applications (uSOURCE) and Facilities & Services applications.

AMS is a collection of core SAP modules that support the following business functionality:

  • Human Resources Information System
  • Research Information System
  • Financial Information System
  • Facilities & Services Systems

Ongoing initiatives:

Learn about the U of T Enterprise Modernization ProgramNEW

Learn about the Compensation Planning ToolNEW

 

Administrative Web Services

Student Information Systems

Student Information Systems

U of T's Student Information Systems is a collection of Enterprise level solutions that enhance the student experience and the academic lifecycle - from enrolment to convocation and alumni services. These solutions include ACORN, ROSI, ROSI Express, ROSI Alumni Transcript, Degree Explorer, Curriculum Management, Course Information System, EMarks, Exam Photo Invigilation, Varsity Blues Registration System and other NGSIS applications. This team also maintains U of T's official system of student record, ROSI.

Includes ACORN, ROSI, ROSI Express, ROSI Alumni Transcript, Degree Explorer, Curriculum Management, Course Information System, EMarks, Exam Photo Invigilation, Varsity Blues Registration System and other NGSIS applications.

Ongoing initiatives:

Learn about Accommodated Tests and ExamsNEW

Quick Links:

 

Student Information Systems

 

Business Intelligence

Business Intelligence

University of Toronto Business Intelligence (UTBI) is a service-oriented program that supports analytical reporting and strategic planning initiatives. It helps the University make fact-based decisions in all areas of operations. UTBI organizes user groups and schedules events, provides training, user guides and supporting documents. The team also maintains a data warehouse that contains admission, enrolment, residence, awards and activity information and is made available through a variety of analytical tools, including Cognos and Tableau.

Includes training, analytics and data management for Tableau, Cognos and Informatica.

Quick Links:

Tableau

Institutional Data Hub

Service and Document Management

Service and Document Management

EASI is happy to provide the following services with respect to SharePoint Online and general electronic document management: consulting on product selection, information architecture, implementation and governance, product evaluations, best practices and tips, sample job descriptions and links to training resources. Visit the Document Management Hub and learn how to easily locate and retrieve documents to work more efficiently.

Includes SharePoint Online, and general document management consulting services and best practices.

Ongoing initiatives:

Enterprise Service Centre (ServiceNow)NEW

Quick Links:

SharePoint Online

Document Management Hub