Administrative Management Systems (AMS)
Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.
| Service | System Availability / Regular Hours | Planned Outages |
| Academic Administrative Appointments (AAA) | Daily, 4 am to 1 am |
|
| AMS | Daily, 4 am to 1 am |
From Tuesday, May 14 at 5:00PM to Wednesday, May 15 at 7:00AM, due to Bi-Weekly Pay Period 10. From Wednesday, May 22 at 5:00PM to Thursday, May 23 at 7:00AM, due to Monthly Pay period 05 phase_01. From Thursday, May 23 at 5:00PM to Friday, May 24 at 7:00AM, due to Monthly Pay period 05 phase_02. From Tuesday, May 28 at 5:00PM to Wednesday, May 29 at 7:00AM, due to Bi-Weekly Pay Period 11. From Friday, May 31 at 5:00PM to Saturday, June 1 at 7:00AM, due to FI May month end. |
| Capital Project Portal | Daily, 4 am to 1 am |
From Friday, May 31 at 5:00PM to Saturday, June 1 at 7:00AM, due to FI May month end. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 am to 1 am |
|
| EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) |
|
|
| Expense Reimbursement Direct Deposit (ERDD Availability) | Daily, 4 am to 1 am |
From Friday, May 31 at 5:00PM to Saturday, June 1 at 7:00AM, due to FI May month end. |
| Fiori Launchpad Reporting | Daily, 4 am to 1 am |
|
| Invoice Workflow | Daily, 4 am to 1 am |
From Friday, May 31 at 5:00PM to Saturday, June 1 at 7:00AM, due to FI May month end. |
| Kronos | 24/7 |
|
| My Customer Account | Daily, 4 am to 1 am |
|
| My Research (MR/Portal) | Daily, 4 am to 1 am |
|
| Performance, Learning & Recruiting (SuccessFactors) | 24/7 | |
| SAP Asset Manager Mobile | 24/7 |
|
| Service Order Requests | Daily, 4 am to 1 am | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (E-Procurement) |
From Friday, May 31 at 5:00PM to Saturday, June 1 at 9:00AM, due to FI May month end. |
|
| U of T Directory | 24/7 |
|
*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5pm and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5pm and remain locked during the following business day. (Users will be notified.)
***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca
Student Information Systems (SIS)
Student Records and Services
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
|
Accommodated Testing Services |
24/7 |
|
|
ACORN |
||
|
Azure Data Studio |
24/7 | |
|
Degree Explorer |
24/7 |
|
| EASI Institutional File Transfer | 24/7 |
|
| Elections | 24/7 |
|
| eMarks | 24/7 |
|
| Online Administrative Student Information System (OASIS) | 24/7 |
|
|
Power BI |
24/7 | |
| ROSI |
24/7 |
|
| ROSI Express | 24/7 |
Mondays, periodically from 3 am to 4 am * |
| ROSI Files | 24/7 |
|
| Safety Abroad Student Registry | 24/7 | |
| Varsity Blues Registration System | 24/7 |
|
| Web Services/APIs | 24/7 |
|
Curriculum and Scheduling
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
| Course Information System | 24/7 |
|
| Curriculum Management | 24/7 ** | |
| Curriculum Publisher | 24/7 ** | |
| Timetable Builder | 24/7 ** | |
| Transfer Explorer | 24/7 ** | |
| Transfer Navigator | 24/7 ** |
*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.
**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.