Dear AMS users,

Please note that earlier login issues have been resolved. A workaround has been implemented, and applications are now available.

Technical teams are continuing to monitor systems closely with no further disruption expected at this time.

Thank you for your patience.

Sincerely,
Enterprise Applications & Solutions ...

Dear AMS users,

Please note that users across the university have reported intermittent issues with Weblogin and UTORvpn. This may prevent you from accessing systems such as SAP GUI, Employee Self-Service/Manager Self-Service, My Research, UTime and Concur, etc.

We are treating this as a high priority and continue ...

Dear colleagues,

Microsoft Edge is gradually retiring default support for the web platform unload event. This may affect websites and web applications that rely on unload event handlers.

If your websites or applications do not use unload event handlers, no action is required.

Action required

By September 5, ...

Dear colleagues,

Microsoft is changing the email address used to send automated notifications from Microsoft Forms.

What is changing

• • Starting August 2026, Microsoft Forms emails will begin coming from:
    • no-reply@forms.mail.microsoft instead of: maccount@microsoft.com
  • This includes emails such as response receipts and notifications ...

Dear colleagues,  

Following our communication on October 7, 2025, Microsoft is completing its move of legacy Microsoft Whiteboards to OneDrive. Legacy whiteboards that are not moved will be permanently deleted after September 5, 2026, and cannot be recovered.  

Action required 

Before August 22, 2026: 

If you see a migration message when you open Whiteboard: 

• ...

Dear AMS Users,

Please note that the systems below will be unavailable on Saturday, August 22, from 5 a.m. to 12 p.m., due to system maintenance:

• Academic Administrative Appointments (AAA)
• AMS SAP GUI
• Capital Projects Portal
• Concur (posting claims to AMS and progressing the workflow will resume once AMS ...

To all ROSI / ROSI Express / Degree Explorer Users:

Course enrolment for 2026-27 will be wrapping up for larger divisions this week, with Friday, July 24 being the heaviest enrolment day in ACORN. On this day, we expect higher-than-normal system resource usage from 8 a.m. to 1 p.m., which ...

Microsoft has updated the authentication flow used by Excel Power Query when connecting to enterprise data sources using Organizational Accounts (Microsoft Entra ID). This change strengthens security and improves the reliability of connections to enterprise services.  

What is changing? 

Microsoft is updating the legacy authentication flow used by older versions of Excel Power ...

Dear ROSI users,

Please note that we will need to take ROSI and most associated student information systems offline on Friday, August 14 from 5 to 9 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.

Dear colleagues, 

Microsoft is changing how some external users access files and folders shared from SharePoint and OneDrive. 

Starting in July 2026, some older SharePoint and OneDrive links shared with external recipients may stop working if the recipient previously accessed the content using an email passcode. If this ...