Following close consultations with divisions, the University of Toronto is currently implementing an enterprise vendor application, Salesforce, to support academic divisions in transforming their student advising services. This innovative solution will present the interconnected student story, streamline the student and staff experience, promote evidence-based student support practices, ensure consistent and transparent service delivery, and increase administrative efficiencies.

Enterprise Applications & Solutions Integration is currently working in partnership with the Office of the Vice-Provost, Innovations in Undergraduate Education to implement the solution with the Faculty of Arts & Science and the Faculty of Kinesiology & Physical Education. After which, the service will be assessed for future expansion to other divisions.

The University of Toronto has successfully introduced the first phase of a pilot project to update the payment method for external vendors. This initiative will help to increase efficiency and transparency as well as provide a convenient, cost-effective way to distribute recurring payments to established Canadian vendors. To achieve this goal, the Financial Services Department, Procurement Services and Enterprise Applications & Solutions Integration have implemented CIBC Electronic Funds Transfer (EFT) payment to allow U of T to pay vendor invoices directly to vendors’ bank accounts.

This year, the University of Toronto’s Digital Workplace team will migrate its clients’ computers to Microsoft Intune, a powerful cloud-based mobile device management service, from its legacy Managed Desktop Service. The migration to Intune will introduce a modern desktop experience for a modern workplace.

In reviewing options to upgrade and modernize U of T Administrative Management Systems, Enterprise Applications & Solutions Integration (EASI) will use the latest SAP technology to upgrade all systems – providing a consistent, intuitive and streamlined user experience.