Administrative Management Systems (AMS)
Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.
| Service | System Availability / Regular Hours | Planned Outages |
| Academic Administrative Appointments (AAA) | Daily, 4 a.m. to 1 a.m. |
From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. |
| AMS | Daily, 4 a.m. to 1 a.m. |
From Friday, October 31 at 5:00PM to Saturday, November 1 at 7:00AM, due to FI October month end. From Tuesday, November 11 at 5:00PM to Wednesday, November 12 at 7:00AM, due to Bi-Weekly Pay Period 23. From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. From Friday, November 21 at 5:00PM to Saturday, November 22 at 7:00AM, due to Monthly Pay period 11 phase_01. From Monday, November 24 at 5:00PM to Tuesday, November 25 at 7:00AM, due to Monthly Pay period 11 phase_02. From Tuesday, November 25 at 5:00PM to Wednesday, November 26 at 7:00AM, due to Bi-Weekly Pay Period 24. From Friday, November 28 at 5:00PM to Monday, December 1 at 7:00AM, due to FI November month end. |
| Capital Projects Portal | Daily, 4 a.m. to 1 a.m. |
From Friday, October 31 at 5:00PM to Saturday, November 1 at 7:00AM, due to FI October month end. From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. From Friday, November 28 at 5:00PM to Monday, December 1 at 7:00AM, due to FI November month end. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 a.m. to 1 a.m. | From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. |
| EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) | 24/7 |
From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. |
| Expense Reimbursement Direct Deposit (ERDD)/Concur, Travel & Expense Reimbursement | ERDD: Daily, 4 a.m. to 1 a.m. Concur: 24/7 |
From Friday, October 31 at 5:00PM to Saturday, November 1 at 7:00AM, due to FI October month end. From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. From Friday, November 28 at 5:00PM to Monday, December 1 at 7:00AM, due to FI November month end. |
| Fiori Launchpad Reporting |
From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. |
|
| Invoice Workflow | Daily, 4 a.m. to 1 a.m. |
From Friday, October 31 at 5:00PM to Saturday, November 1 at 7:00AM, due to FI October month end. From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. From Friday, November 28 at 5:00PM to Monday, December 1 at 7:00AM, due to FI November month end. |
| My Customer Account | Daily, 4 a.m. to 1 a.m. |
From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. |
| My Research (MR/Portal) | Daily, 4 a.m. to 1 a.m. |
From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. |
| Performance, Learning & Recruiting (SuccessFactors) | 24/7 | |
| SAP Asset Manager Mobile | 24/7 |
From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. |
| Service Order Requests | Daily, 4 a.m. to 1 a.m. | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (E-Procurement) |
From Friday, October 31 at 5:00PM to Saturday, November 1 at 7:00AM, due to FI October month end. From Saturday, November 15 at 5:00AM to 11:00AM, due to system maintenance. From Friday, November 28 at 5:00PM to Monday, December 1 at 9:00AM, due to FI November month end. |
|
| UTime | 24/7 |
|
| U of T Directory | 24/7 |
|
*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5 p.m. and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5 p.m. and remain locked during the following business day. (Users will be notified.)
***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca
Student Information Systems (SIS)
Student Records and Services
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
|
Accommodated Testing Services |
24/7 |
|
|
ACORN |
24/7 | |
|
Azure Data Studio |
24/7 | |
|
Degree Explorer |
24/7 |
|
| EASI Institutional File Transfer | 24/7 |
|
| Elections | 24/7 |
|
| eMarks | ||
| Online Administrative Student Information System (OASIS) | 24/7 | |
|
Power BI |
24/7 | |
| ROSI |
24/7 |
|
| ROSI Express | 24/7 |
Mondays, periodically from 3 am to 4 am * |
| ROSI Files | 24/7 |
|
| Safety Abroad Student Registry | 24/7 | |
| Varsity Blues Registration System | 24/7 |
|
| Web Services/APIs | 24/7 |
|
Curriculum and Scheduling
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
| Course Information System | 24/7 |
|
| Curriculum Management | 24/7 ** | |
| Curriculum Publisher | 24/7 ** | |
| Timetable Builder | 24/7 ** | |
| Transfer Explorer | 24/7 ** | |
| Transfer Navigator | 24/7 ** |
*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.
**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.