Administrative Management Systems (AMS)
Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.
| Service | System Availability / Regular Hours | Planned Maintenance |
| Academic Administrative Appointments (AAA) | From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. | |
| AMS | Daily, 4 a.m. to 1 a.m. |
From Tuesday, September 29 at 5 p.m. to Wednesday, September 30 at 7 a.m., due to Bi-Weekly Pay Period 20. From Wednesday, September 30 at 5 p.m. to Thursday, October 1 at 7 a.m., due to FI September month end. From Tuesday, October 13 at 5 p.m. to Wednesday, October 14 at 7 a.m., due to Bi-Weekly Pay Period 21. From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. From Thursday, October 22 at 5 p.m. to Friday, October 23 at 7 a.m., due to Monthly Pay period 10 phase_01. From Friday, October 23 at 5 p.m. to Saturday, October 24 at 7 a.m., due to Monthly Pay period 10 phase_02. From Tuesday, October 27 at 5 p.m. to Wednesday, October 28 at 7 a.m., due to Bi-Weekly Pay Period 22. From Friday, October 30 at 5 p.m. to Sunday, November 1 at 7 a.m., due to FI October month end. |
| Capital Projects Portal | Daily, 4 a.m. to 1 a.m. |
From Wednesday, September 30 at 5 p.m. to Thursday, October 1 at 7 a.m., due to FI September month end. From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. From Friday, October 30 at 5 p.m. to Sunday, November 1 at 7 a.m., due to FI October month end. |
| Concur, Travel & Expense Reimbursement |
24/7 Posting claims or progressing the workflow after an approval is dependent on AMS and will automatically resume when AMS is available. |
From Wednesday, September 30 at 5 p.m. to Thursday, October 1 at 7 a.m., due to FI September month end. From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. From Friday, October 30 at 5 p.m. to Sunday, November 1 at 7 a.m., due to FI October month end. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 a.m. to 1 a.m. |
From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. |
| EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) | 24/7 | From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. |
| Fiori Launchpad Reporting | From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. | |
| Invoice Workflow | Daily, 4 a.m. to 1 a.m. |
From Wednesday, September 30 at 5 p.m. to Thursday, October 1 at 7 a.m., due to FI September month end. From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. From Friday, October 30 at 5 p.m. to Sunday, November 1 at 7 a.m., due to FI October month end. |
| My Customer Account | Daily, 4 a.m. to 1 a.m. |
From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. |
| My Research (MR/Portal) | Daily, 4 a.m. to 1 a.m. |
From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. |
| Performance, Learning & Recruiting (SuccessFactors) | 24/7 | |
| SAP Asset Manager Mobile | 24/7 |
From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. |
| Service Order Requests | Daily, 4 a.m. to 1 a.m. | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| Talent Recruitment and Appointment Coordination System (TRACS) | 24/7 | |
| uSOURCE (eProcurement) | 24/7 |
From Wednesday, September 30 at 5 p.m. to Thursday, October 1 at 9 a.m., due to FI September month end. From Saturday, October 17 at 5 a.m. to 11 a.m., due to system maintenance. From Friday, October 30 at 5 p.m. to Sunday, November 1 at 9 a.m., due to FI October month end. |
| UTime | 24/7 |
|
| U of T Directory | 24/7 |
|
*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5 p.m. and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5 p.m. and remain locked during the following business day. (Users will be notified.)
***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca
Student Information Systems (SIS)
Student Records and Services
| Service | System Availability / Regular Hours | Planned Maintenance |
|---|---|---|
|
Accommodated Testing Services |
24/7 | |
|
ACORN |
24/7 | |
|
Azure Data Studio |
24/7 | |
|
Degree Explorer |
24/7 |
|
| EASI Institutional File Transfer | 24/7 | |
| Elections | 24/7 |
|
| eMarks | ||
| Online Administrative Student Information System (OASIS) | 24/7 | |
|
Power BI |
24/7 | |
| ROSI |
24/7 |
|
| ROSI Express | 24/7 |
Mondays, periodically from 3 am to 4 am *
|
| ROSI Files | 24/7 | |
| Safety Abroad Student Registry | 24/7 | |
| Varsity Blues Registration System | 24/7 | |
| Web Services/APIs |
Curriculum and Scheduling
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
| Course Information System | 24/7 |
|
| Curriculum Management | 24/7 ** | |
| Curriculum Publisher | 24/7 ** | |
| Timetable Builder | 24/7 ** | |
| Transfer Explorer | 24/7 ** | |
| Transfer Navigator | 24/7 ** |
*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.
**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.