Administrative Management Systems (AMS)
Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.
| Service | System Availability / Regular Hours | Planned Outages |
| Academic Administrative Appointments (AAA) | From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. | |
| AMS | Daily, 4 a.m. to 1 a.m. |
From Friday, July 31 at 5 p.m. to Saturday, August 1 at 7 a.m., due to FI July month end. From Tuesday, August 4 at 5 p.m. to Wednesday, August 5 at 7 a.m., due to Bi-Weekly Pay Period 16. From Tuesday, August 18 at 5 p.m. to Wednesday, August 19 at 7 a.m., due to Bi-Weekly Pay Period 17. From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. From Monday, August 24 at 5 p.m. to Tuesday, August 25 at 7 a.m., due to Monthly Pay period 08 phase_01. From Tuesday, August 25 at 5 p.m. to Wednesday, August 26 at 7 a.m., due to Monthly Pay period 08 phase_02. From Monday, August 31 at 5 p.m. to Tuesday, September 1 at 7 a.m., due to FI August month end. |
| Capital Projects Portal | Daily, 4 a.m. to 1 a.m. |
From Friday, July 31 at 5 p.m. to Saturday, August 1 at 7 a.m., due to FI July month end. From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. From Monday, August 31 at 5 p.m. to Tuesday, September 1 at 7 a.m., due to FI August month end. |
| Concur, Travel & Expense Reimbursement |
24/7 Posting claims or progressing the workflow after an approval is dependent on AMS and will automatically resume when AMS is available. |
From Friday, July 31 at 5 p.m. to Saturday, August 1 at 7 a.m., due to FI July month end. From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. From Monday, August 31 at 5 p.m. to Tuesday, September 1 at 7 a.m., due to FI August month end. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 a.m. to 1 a.m. |
From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. |
| EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) | 24/7 |
From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. |
| Fiori Launchpad Reporting | From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. | |
| Invoice Workflow | Daily, 4 a.m. to 1 a.m. |
From Friday, July 31 at 5 p.m. to Saturday, August 1 at 7 a.m., due to FI July month end. From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. From Monday, August 31 at 5 p.m. to Tuesday, September 1 at 7 a.m., due to FI August month end. |
| My Customer Account | Daily, 4 a.m. to 1 a.m. |
|
| My Research (MR/Portal) | Daily, 4 a.m. to 1 a.m. |
From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. |
| Performance, Learning & Recruiting (SuccessFactors) | 24/7 | |
| SAP Asset Manager Mobile | 24/7 |
From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. |
| Service Order Requests | Daily, 4 a.m. to 1 a.m. | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (eProcurement) | 24/7 |
From Friday, July 31 at 5 p.m. to Saturday, August 1 at 9 a.m., due to FI July month end. From Saturday, August 22 at 5 a.m. to 12 p.m., due to system maintenance. From Monday, August 31 at 5 p.m. to Tuesday, September 1 at 9 a.m., due to FI August month end.
|
| UTime | 24/7 |
|
| U of T Directory | 24/7 |
|
*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5 p.m. and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5 p.m. and remain locked during the following business day. (Users will be notified.)
***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca
Student Information Systems (SIS)
Student Records and Services
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
|
Accommodated Testing Services |
24/7 | Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
|
ACORN |
24/7 | Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
|
Azure Data Studio |
24/7 | |
|
Degree Explorer |
24/7 |
Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| EASI Institutional File Transfer | 24/7 | Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| Elections | 24/7 |
|
| eMarks | Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. | |
| Online Administrative Student Information System (OASIS) | 24/7 | Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
|
Power BI |
24/7 | |
| ROSI |
24/7 |
Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| ROSI Express | 24/7 |
Mondays, periodically from 3 am to 4 am * Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| ROSI Files | 24/7 | Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| Safety Abroad Student Registry | 24/7 | Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| Varsity Blues Registration System | 24/7 | Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| Web Services/APIs | Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
Curriculum and Scheduling
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
| Course Information System | 24/7 |
Friday, August 14 from 5 to 9 p.m., due to ROSI database quarterly maintenance. |
| Curriculum Management | 24/7 ** | |
| Curriculum Publisher | 24/7 ** | |
| Timetable Builder | 24/7 ** | |
| Transfer Explorer | 24/7 ** | |
| Transfer Navigator | 24/7 ** |
*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.
**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.