Administrative Management Systems (AMS)
Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.
| Service | System Availability / Regular Hours | Planned Outages |
| Academic Administrative Appointments (AAA) | Daily, 4 a.m. to 1 a.m. |
From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. |
| AMS | Daily, 4 a.m. to 1 a.m. |
From Tuesday, May 13 at 5 p.m. to Wednesday, May 14 at 7 a.m., due to Bi-Weekly Pay Period 10. From Thursday, May 22 at 5 p.m. to Friday, May 23 at 7 a.m., due to Monthly Pay period 05 phase_01. From Friday, May 23 at 5 p.m. to Saturday, May 24 at 7 a.m., due to Monthly Pay period 05 phase_02. From Tuesday, May 27 at 5 p.m. to Wednesday, May 28 at 7 a.m., due to Bi-Weekly Pay Period 11. From Friday, May 30 at 5 p.m. to Sunday, June 1 at 7 a.m., due to FI May month end. From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. |
| Capital Projects Portal | Daily, 4 a.m. to 1 a.m. |
From Friday, May 30 at 5 p.m. to Sunday, June 1 at 7 a.m., due to FI May month end. From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 a.m. to 1 a.m. |
From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. |
| EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) | 24/7 |
From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. |
| Expense Reimbursement Direct Deposit (ERDD Availability) | Daily, 4 a.m. to 1 a.m. |
From Friday, May 30 at 5 p.m. to Sunday, June 1 at 7 a.m., due to FI May month end. From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. |
| Fiori Launchpad Reporting | From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. | |
| Invoice Workflow | Daily, 4 a.m. to 1 a.m. |
From Friday, May 30 at 5 p.m. to Sunday, June 1 at 7 a.m., due to FI May month end. From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. |
| Kronos | 24/7 |
From Sunday May 18 at 12 a.m. to 2 a.m., due to regularly scheduled maintenance. |
| My Customer Account | Daily, 4 a.m. to 1 a.m. |
|
| My Research (MR/Portal) | Daily, 4 a.m. to 1 a.m. |
From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. |
| Performance, Learning & Recruiting (SuccessFactors) | 24/7 | |
| SAP Asset Manager Mobile |
From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. |
|
| Service Order Requests | Daily, 4 a.m. to 1 a.m. | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (E-Procurement) |
From Friday, May 30 at 5 p.m. to Sunday, June 1 at 9 a.m., due to FI May month end. From Saturday, June 7 at 5 a.m. to 12 p.m., due to system maintenance. |
|
| U of T Directory | 24/7 |
|
*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5 p.m. and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5 p.m. and remain locked during the following business day. (Users will be notified.)
***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca
Student Information Systems (SIS)
Student Records and Services
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
|
Accommodated Testing Services |
24/7 |
|
|
ACORN |
||
|
Azure Data Studio |
24/7 | |
|
Degree Explorer |
24/7 |
|
| EASI Institutional File Transfer | 24/7 |
|
| Elections | 24/7 |
|
| eMarks | ||
| Online Administrative Student Information System (OASIS) | 24/7 | |
|
Power BI |
24/7 | |
| ROSI |
24/7 |
|
| ROSI Express | 24/7 |
Mondays, periodically from 3 am to 4 am * |
| ROSI Files | 24/7 |
|
| Safety Abroad Student Registry | 24/7 | |
| Varsity Blues Registration System | 24/7 |
|
| Web Services/APIs | 24/7 |
|
Curriculum and Scheduling
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
| Course Information System | 24/7 |
|
| Curriculum Management | 24/7 ** | |
| Curriculum Publisher | 24/7 ** | |
| Timetable Builder | 24/7 ** | |
| Transfer Explorer | 24/7 ** | |
| Transfer Navigator | 24/7 ** |
*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.
**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.