Administrative Management Systems (AMS)
Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.
| Service | System Availability / Regular Hours | Planned Outages |
| Academic Administrative Appointments (AAA) | Daily, 4 a.m. to 1 a.m. |
From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. |
| AMS | Daily, 4 a.m. to 1 a.m. |
From Friday, August 29 at 5:00PM to Monday, September 1 at 7:00AM, due to FI August month end. From Tuesday, September 2 at 5:00PM to Wednesday, September 3 at 7:00AM, due to Bi-Weekly Pay Period 18. From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. From Tuesday, September 16 at 5:00PM to Wednesday, September 17 at 7:00AM, due to Bi-Weekly Pay Period 19. From Monday, September 22 at 5:00PM to Tuesday, September 23 at 7:00AM, due to Monthly Pay period 09 phase_01. From Tuesday, September 23 at 5:00PM to Wednesday, September 24 at 7:00AM, due to Monthly Pay period 09 phase_02. From Tuesday, September 30 at 4:00PM to Wednesday, October 1 at 7:00AM, due to Bi-Weekly Pay Period 20 and FI September month end. |
| Capital Projects Portal | Daily, 4 a.m. to 1 a.m. |
From Friday, August 29 at 5:00PM to Monday, September 1 at 7:00AM, due to FI August month end. From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. From Tuesday, September 30 at 4:00PM to Wednesday, October 1 at 7:00AM, due to Bi-Weekly Pay Period 20 and FI September month end. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 a.m. to 1 a.m. |
From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. |
| EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) | 24/7 |
From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. |
| Expense Reimbursement Direct Deposit (ERDD Availability) | Daily, 4 a.m. to 1 a.m. |
From Friday, August 29 at 5:00PM to Monday, September 1 at 7:00AM, due to FI August month end. From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. From Tuesday, September 30 at 4:00PM to Wednesday, October 1 at 7:00AM, due to Bi-Weekly Pay Period 20 and FI September month end. |
| Fiori Launchpad Reporting | From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. | |
| Invoice Workflow | Daily, 4 a.m. to 1 a.m. |
From Friday, August 29 at 5:00PM to Monday, September 1 at 7:00AM, due to FI August month end. From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. From Tuesday, September 30 at 4:00PM to Wednesday, October 1 at 7:00AM, due to Bi-Weekly Pay Period 20 and FI September month end. |
| My Customer Account | Daily, 4 a.m. to 1 a.m. |
From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. |
| My Research (MR/Portal) | Daily, 4 a.m. to 1 a.m. |
From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. |
| Performance, Learning & Recruiting (SuccessFactors) | 24/7 | |
| SAP Asset Manager Mobile | 24/7 |
From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. |
| Service Order Requests | Daily, 4 a.m. to 1 a.m. | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (E-Procurement) |
From Friday, August 29 at 5:00PM to Monday, September 1 at 9:00AM, due to FI August month end. From Saturday, September 6 at 5:00AM to 1:00PM, due to system maintenance. From Tuesday, September 30 at 4:00PM to Wednesday, October 1 at 7:00AM, due to Bi-Weekly Pay Period 20 and FI September month end. |
|
| UTime | 24/7 |
|
| U of T Directory | 24/7 |
|
*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5 p.m. and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5 p.m. and remain locked during the following business day. (Users will be notified.)
***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca
Student Information Systems (SIS)
Student Records and Services
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
|
Accommodated Testing Services |
24/7 |
|
|
ACORN |
||
|
Azure Data Studio |
24/7 | |
|
Degree Explorer |
24/7 |
|
| EASI Institutional File Transfer | 24/7 |
|
| Elections | 24/7 |
|
| eMarks | ||
| Online Administrative Student Information System (OASIS) | 24/7 | |
|
Power BI |
24/7 | |
| ROSI |
24/7 |
|
| ROSI Express | 24/7 |
Mondays, periodically from 3 am to 4 am * |
| ROSI Files | 24/7 |
|
| Safety Abroad Student Registry | 24/7 | |
| Varsity Blues Registration System | 24/7 |
|
| Web Services/APIs | 24/7 |
|
Curriculum and Scheduling
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
| Course Information System | 24/7 |
|
| Curriculum Management | 24/7 ** | |
| Curriculum Publisher | 24/7 ** | |
| Timetable Builder | 24/7 ** | |
| Transfer Explorer | 24/7 ** | |
| Transfer Navigator | 24/7 ** |
*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.
**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.