Administrative Management Systems (AMS)
Please note that the planned outage dates and times listed below refer to AMS availability. For details on HR paid record locking during pay runs, see below.
| Service | System Availability / Regular Hours | Planned Outages |
| Academic Administrative Appointments (AAA) | Daily, 4 am to 1 am |
From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. |
| AMS | Daily, 4 am to 1 am |
From Friday, February 28 at 5:00PM to Saturday, March 1 at 7:00AM, due to FI February month end. From Tuesday, March 4 at 5:00PM to Wednesday, March 5 at 7:00AM, due to Bi-Weekly Pay Period 05. From Tuesday, March 18 at 5:00PM to Wednesday, March 19 at 7:00AM, due to Bi-Weekly Pay Period 06. From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. From Monday, March 24 at 5:00PM to Tuesday, March 25 at 7:00AM, due to Monthly Pay period 03 phase_01. From Tuesday, March 25 at 5:00PM to Wednesday, March 26 at 7:00AM, due to Monthly Pay period 03 phase_02. From Monday, March 31 at 5:00PM to Tuesday, April 1 at 7:00AM, due to FI March month end. |
| Capital Projects Portal | Daily, 4 am to 1 am |
From Friday, February 28 at 5:00PM to Saturday, March 1 at 7:00AM, due to FI February month end. From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. From Monday, March 31 at 5:00PM to Tuesday, April 1 at 7:00AM, due to FI March month end. |
| Employee Self-Service & Manager Self-Service (ESS/Portal) | Daily, 4 am to 1 am |
From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. |
| EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify) | 24/7 |
From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. |
| Expense Reimbursement Direct Deposit (ERDD Availability) | Daily, 4 am to 1 am |
From Friday, February 28 at 5:00PM to Saturday, March 1 at 7:00AM, due to FI February month end. From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. From Monday, March 31 at 5:00PM to Tuesday, April 1 at 7:00AM, due to FI March month end. |
| Fiori Launchpad Reporting | Daily, 4 am to 1 am |
From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. |
| Invoice Workflow | Daily, 4 am to 1 am |
From Friday, February 28 at 5:00PM to Saturday, March 1 at 7:00AM, due to FI February month end. From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. From Monday, March 31 at 5:00PM to Tuesday, April 1 at 7:00AM, due to FI March month end. |
| Kronos | 24/7 |
|
| My Customer Account | Daily, 4 am to 1 am |
|
| My Research (MR/Portal) | Daily, 4 am to 1 am |
From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. |
| Performance, Learning & Recruiting (SuccessFactors) | 24/7 | |
| SAP Asset Manager Mobile | From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. | |
| Service Order Requests | Daily, 4 am to 1 am | |
| Telephone Service Orders | 24/7 | |
| Telephone Directory Services | 24/7 | |
| uSOURCE (E-Procurement) |
From Friday, February 28 at 5:00PM to Saturday, March 1 at 7:00AM, due to FI February month end. From Saturday, March 22 at 5:00AM to 11:00AM due to system maintenance. From Monday, March 31 at 5:00PM to Tuesday, April 1 at 7:00AM, due to FI March month end. |
|
| U of T Directory | 24/7 |
|
*During the Bi-Weekly pay run, the HR bi-weekly paid staff records are locked at 5pm and unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
**During the Monthly pay run phase 1, the HR monthly paid records are locked at 5pm and remain locked during the following business day. (Users will be notified.)
***During the Monthly pay run phase 2, the HR monthly paid records are unlocked the following day after the payroll department approves the pay results. (Users will be notified.)
For comments/queries, please contact the AMS Production Control via email at: procntl@utoronto.ca
Student Information Systems (SIS)
Student Records and Services
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
|
Accommodated Testing Services |
24/7 |
|
|
ACORN |
||
|
Azure Data Studio |
24/7 | |
|
Degree Explorer |
24/7 |
|
| EASI Institutional File Transfer | 24/7 |
|
| Elections | 24/7 |
|
| eMarks | ||
| Online Administrative Student Information System (OASIS) | 24/7 | |
|
Power BI |
24/7 | |
| ROSI |
24/7 |
|
| ROSI Express | 24/7 |
Mondays, periodically from 3 am to 4 am * |
| ROSI Files | 24/7 |
|
| Safety Abroad Student Registry | 24/7 | |
| Varsity Blues Registration System | 24/7 |
|
| Web Services/APIs | 24/7 |
|
Curriculum and Scheduling
| Service | System Availability / Regular Hours | Planned Outages |
|---|---|---|
| Course Information System | 24/7 |
|
| Curriculum Management | 24/7 ** | |
| Curriculum Publisher | 24/7 ** | |
| Timetable Builder | 24/7 ** | |
| Transfer Explorer | 24/7 ** | |
| Transfer Navigator | 24/7 ** |
*Occasionally, we may need to take services down outside of scheduled downtime hours for technical reasons.
**Hours of operation are 24/7 unless otherwise indicated. Occasionally, we may need to take services down for technical reasons.