Dear colleagues,

Following on the Sep 23, 2024 final reminder memo on Teams Chat Retention, the University of Toronto’s implementation of a 30-day retention protocol for all individual Teams Chats, will begin after 5:00pm on Tuesday, October 1, 2024. These are messages that occur outside of a Microsoft Teams Channel.

If you have any urgent concerns regarding your MS Teams Chat, please submit a ticket via https://uoft.me/m365help immediately.

Important: Teams Chats deleted by a retention protocol are permanently removed and cannot be recovered. The new Teams Chat Retention protocol will be applied to all UofT Teams users.

To review more FAQs to help you prepare, visit U of T Teams Chat Retention Protocol website.

Thank you for your attention to this matter.

Kind regards,

Enterprise Applications & Solutions Integration (EASI)

Information Technology Services (ITS)

University of Toronto