Jira Migration Project


In advance of Jira Server’s end of life on February 15, 2024, Enterprise Applications & Solutions Integration (EASI) will be transitioning to Azure DevOps. In preparation for this deadline, EASI will be moving its teams and partner divisions to the Azure DevOps platform by end of November 2023.  


Independent Divisions: 

  • Divisions with 10 users or under can migrate to Jira Cloud for free or transition to Azure DevOps with EASI system administration and chargeback. See contact information below. 
  • Azure DevOps licenses will cost approximately CAD $8/month per user and stakeholder licenses are free. Learn more about pricing options. 

EASI Staff and Divisional Partners (see list below for divisional partners): 

  • Partner divisions that work directly with EASI (e.g., testing, logging issues, new feature requests) will be transitioned to Azure DevOps with ongoing support. Licensing costs will be covered for EASI-related projects while non EASI-related projects can be moved to Jira Cloud or Azure DevOps. 
  • Records from Jira Server will remain as a read-only online archive for at least one year with access limited to team leads. 
  • Specific content can be migrated from Jira to Azure DevOps manually on an as-needed basis.  
  • New work items should be created in Azure DevOps. 

Confluence Server:  

EASI will be migrating all content from Confluence Server to Confluence Cloud. This transition will represent minimal change impact for users and further communications will follow.  


Azure DevOps 

  • Provides managers and users with more visibility into work effort, resulting in improved workload management, expectation management and improved insights for strategic decision making.  
  • Aligns with U of T’s technical roadmap and future evolution with Microsoft. 
  • Improves operational reporting.

DevOps Methodology: 

  • Improves ability to deliver working code and effective applications. 
  • Standardizes the code base and reduces the cognitive load for developers. 
  • Improves continuous workflow. 
  • Improves team cross-functionality to accommodate additional workloads.  


  • Advancement Services
  • Division of the Vice-President & Provost
  • Division of the Vice-President, Research & Innovation
  • Facilities & Services
  • Faculty of Applied Science & Engineering
  • Faculty of Arts & Science, Office of the Faculty Registrar
  • Faculty of Kinesiology & Physical Education
  • Financial Services
  • Office of Convocation
  • People Strategy, Equity & Culture
  • Planning and Budget
  • Procurement Services
  • University of Toronto Mississauga, Office of the Registrar


  • A – Task: Planning / Discovery / Configuration, Starts August 2023, Ends October 2023
  • B – Task: EASI Onboarding, Starts August 2023, Ends October 2023
  • C – Task: EASI Divisional Partner Onboarding, Starts September 2023, Ends December 2023
  • D – Task: Continuous Improvement , Starts January 2024, Ends March 2024
  • E – Task: Migrate Jira Server, Starts January 2024, Ends February 2024
  • F – Task: Migrate Confluence Server, Starts January 2024, Ends February 2024
  • G – Milestone: Jira End of Life - February 15, Occurs February 2024


Laurel Williams, Project Lead, laurel.williams@utoronto.ca