UTORexchange and UTORmail Decommissioning

Note: This archived page is for the 2019 email decommissioning project and is no longer being updated. For the 2021 UTORmail decommissioning project, please see: https://easi.its.utoronto.ca/initiatives/utormail/.

With the implementation of Office 365/UTmail+ across the University, the University began decommissioning the institutional legacy email services, UTORexchange and UTORmail on February 1, 2019.

UTORexchange will be decommissioned as of January 2020 and all email accounts still residing on UTORexchange will be closed and permanently deleted. 

Guidelines and Policies affecting the decommissioning of institutional legacy email services

Guideline on Access to Email for University of Toronto Employees

Access to technology resources such as email is a privilege offered to University of Toronto employees based on their employment status. When an employee’s employment relationship with the University ends, they are no longer entitled to retain access to University of Toronto email services.

The granting, termination, and changing of utoronto.ca email access for employees occurs when Human Resources determines eligibility. Although ITS performs the technical actions for these processes, since these actions are driven by employment status, determinations about when they should occur will be informed by Human Resources.

See the complete Guideline for Email Accounts for University of Toronto Staff, Faculty and Librarians

Loss of Email Access Due to Account Abandonment

When an email account is abandoned by an individual, they are no longer considered eligible to use that account. An individual is deemed to have abandoned their account if they have not successfully logged into the account with their UTORid and password over a period of six months. Logging-in means successfully connecting to read messages or confirming that all messages are to be forwarded elsewhere.

MX Record Migration Project