Student System Application Support During 2021 Holiday Closure

Date: December 6, 2021
To: ROSI Users
From:
Student Information Systems
Re: Student System Application Support During 2021 Holiday Closure

 

Hi everyone,

We will be maintaining the same levels of application support for Student Systems over the December break as we have in other years. ACORN and other student information services will be available over the holidays and will be checked periodically to ensure they are running. We will respond to Enterprise Service Centre tickets when we return at the beginning of January.

Please note that online payments will be recorded as “pending” in students’ ACORN accounts from December 22, 2021 to 3-5 business days after January 3, 2022. Bank payments will be updated on January 3, 2022.

See a detailed description of support.

Happy holidays and we’ll see you in the New Year!

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc