EMS Key Features

 

EMS Web App

The EMS Web App is a browser-based interface that helps you find and book available workspaces as well as schedule and manage meetings, events, and services.

  • See room alerts, features, images, & capacities
  • Search by setup, capacity, or favorite locations
  • Reserve meetings, desks, shared spaces, services, & video conferencing
  • Include terms and conditions on bookings
  • Use form fields for custom questions


Outlook Add-in

EMS for Outlook is an optional add-in that integrates the EMS room reservation process directly with Microsoft Outlook.


 


EMS Desktop Client

Admins & expert users will use the Desktop Client to do everything in EMS, including:

  • Book a meeting
  • Approve requests
  • Send meeting and order confirmations
  • Change or cancel reservations
  • Resolve room or meeting conflicts
  • Link services and reservations
  • Manage service orders
  • Create alerts to notify users
  • Track resource usage
  • Create and run utilization reports
  • Assign permissions
  • Distribute daily worksheets


Room Sign App

The Room Sign App displays real-time meeting information and at-a-glance room availability on wall-mounted room signs

  • Easily view color-coded meeting details and the daily schedule for the room
  • Schedule a room on the spot for ad hoc meetings
  • Check in to meetings prior to start
  • Extend a reservation for a meeting that is running long
  • Auto-cancel a meeting that does not occur


Mobile App (Direct Spaces)

Direct Spaces offers all the power of EMS’s workplace and campus management platform via a modern, easy-to-use mobile interface so you can access the right information directly at your point of need.

  • Create reservations and check-in via QR code
  • Search and filter spaces by room capacity, availability or favorites
  • Receive prompts to check-in, cancel or reschedule a reservation
  • Work in any country with multi-language support and regional date formatting


Reports & Queries

EMS provides more than 110 reports and a custom query builder for use throughout the meeting and event lifecycle — from setup and invoicing to billing and utilization analysis.

  • Daily – Summary, service, and other reports that describe activities over one or more days.
  • Sales – Details of sales associated with reservations, resources, and more.
  • Statistics – Insights you need to understand use and organizational activity.
  • Exception – Clarifies the incorrectly run or allocated resources, templates, or systems.
  • Billing – All reports for transactions, invoices, and other statements.
  • Hoteling – Reports specific to office hoteling practices and QR codes for room cards.
  • Other – Summary reports on cancellations and reservations.