External Email Banner Project

Date: July 9, 2020
ROSI Users
Student Information Systems
External Email Banner Project

Dear Colleagues,

Since March 2020, Enterprise Applications and Solutions Integration and Information Security have been evaluating the introduction of external email notification banners for UTmail+ (Office 365). This banner will help to protect U of T from hackers and phishing attempts, and will also protect our faculty, staff and students’ valuable information.

These banners will appear on all emails originating from outside the University of Toronto. They will serve as a warning for faculty, staff and students to be cautious when opening external emails and attachments that could be potentially malicious.

This is how the banner will appear at the top of your email:

External email banner example that reads "External Email: Treat content with extra caution".

We are also working with the U of T community to ensure that departmental emails do not get marked as external. If you are using MailChimp, please set up Sender Authentication for your MailChimp account using the steps below. Authentication is a sender identification tool that protects email senders and their recipients from spam, forgery, and phishing. Additionally, it will help improve delivery rates for external recipients. If you are using any other external mail system, please provide the name of the product and the email account to its-pilot-feedback@utoronto.ca.

MailChimp Instructions:

  • Login to your MailChimp account(s) and navigate to the Domains page in your Account Settings.
  • Please ensure that the domain is Verified. You should see the word ‘Verified’ next to the domain name.
  • Next to the verified email domain you want to work with click Authenticate.
  • Click Authenticate Domain.

Once we’ve heard back from the community, we will be moving forward with this project by the end of this summer.

If you have any questions, please contact its-pilot-feedback@utoronto.ca.

Enterprise Applications & Solutions Integration (EASI)