Using Templates in Outlook Online

Email templates can be a wonderful time-saver. In Outlook, you can compose and save an email message as a template, and then send it when you need to. With email templates, you only need to change key details such as dates, names and recipients: the rest of the email will already be written for you.

This session will show you how to create email templates, and when to use them. Special attention will be paid to the benefits of using templates with shared mailboxes in Outlook Online.