To: ROSI Users
From: Student Information Systems
Re: Student System Application Support During 2020 Holiday Closure
We will be maintaining the same levels of application support for Student Systems over the December break as we have in other years. ACORN and other student information services will be available over the holidays and will be checked periodically to ensure they are running. We will respond to Enterprise Service Centre tickets when we return at the beginning of January.
Please note that online payments will be recorded as “pending” in students’ ACORN accounts from December 23, 2020 to 3-5 business days after January 4, 2021. Bank payments will be updated on January 4, 2021.
Happy holidays and we’ll see you in the New Year!
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Student Information Systems