If you are a ROSI/ROSI Express or AMS user, there are two major VPNs that you might be using: AdminsysVPN and UTORvpn. This page explains what these two VPNs are and what each of them is used for. You will also find links to install them and links with instructions to connect to them.
Important: Keep student information safe
Please remember that confidential information should never be stored locally. Anything you download from ROSI or ROSI Files will be retained in your download folder on your computer and it must be deleted once you are done. For more details, please review our “Manage Confidential Information” on this page here.
The UTORvpn is also known as General VPN or OpenVPN. It is a general, remote-access VPN service. It connects your computer to the University’s network and protects the traffic across suspect intermediate networks such as hotels and coffee shops. Do not use UTORvpn or OpenVPN if you are trying to access to University-wide administrative systems such as ROSI, ROSI Express, ROSI Files and AMS. UTORvpn or OpenVPN will not work with these systems. The UTORvpn looks like this on the AnyConnect client:
You can install the Cisco AnyConnect VPN client on your computer and find the instructions to connect to it at this page.
The AdminsysVPN is also known as the Cisco AnyConnect VPN. This VPN client is used to gain access to University-wide administrative systems such as ROSI, ROSI Express, ROSI Files and AMS. The AdminsysVPN looks like this on the AnyConnect client:
You can install the Cisco AnyConnect VPN client on your computer and find the instructions to connect to it at this page. Please review our step-by-step instructions below to connect to AdminsysVPN.
AdminsysVPN (Cisco AnyConnect VPN) on Windows
In order to access ROSI and related systems, you must first be connected to AdminsysVPN. If you are not connected to the VPN and you try to access any of the application sites, you will receive the following Connection Timed Out error:
To download the Cisco AnyConnect Secure Mobility Client, please visit the ISEA site and contact your local IT Support.
To connect to AdminsysVPN (Cisco AnyConnect VPN) follow the below steps:
1. Plug in your eToken into your computer
2. Click on the Cisco AnyConnect VPN icon in your system tray. Note: If the icon is not in your system tray you can click Start and search for “Cisco” in your program list. The name of the program is “Cisco AnyConnect Secure Mobility Client”.
3. Click on the “Connect” button
4. Select the certificate that has your UTORid or email address with a valid date range as the name of the certificate
5. Enter your eToken password. Note: You only have 5 password attempts before being locked out of your eToken. If you get locked out of your eToken you must contact your eToken Administrator
6. Cisco AnyConnect is establishing a VPN connection
7. Once connected, you will see a green checkmark on the lock
AdminsysVPN (Cisco AnyConnect VPN) on Mac
To connect to the AdminsysVPN, use the steps below:
1. The Cisco AnyConnect Secure Mobility Client icon should be in your dock. If it does not appear in your dock, open Finder > go to Applications > find Cisco folder > double click Cisco AnyConnect Secure Mobility Client
2. Click on the Connect button in the AnyConnect Secure Mobility Client window, and enter your PIN (eToken password)
3. Enter your eToken password again in the SafeNet Authentication Client window.
4. Once connected, you will see a green checkmark on the lock
Note: If you are still using the LegacyVPN (old OpenVPN solution), called Tunnelblik, on your Mac, you might have to shut down Tunnelblik before you connect to AdminsysVPN (Cisco AnyConnect VPN). AdminsysVPN might not work while Tunnelblik is being used.
Support for eTokens and VPN configuration is provided by your local IT support group, or whoever manages your work computer. Additional support may be provided by email@example.com.
If you have successfully connected to the AdminsysVPN and still have difficulties connecting to ROSI or to ROSI Express, please contact the EASI Student Information Systems group through the Enterprise Service Centre (ESC).