Microsoft 365 Application Integration

EASI and Information Security have implemented a new process that allows for controlled application integration with Microsoft 365. At the University, community members can integrate applications with their U of T Microsoft 365 accounts in the following ways:

  • Identified low-risk apps that do not access Microsoft 365 data are available for University-wide use.
  • Apps that are higher risk and integrate with Microsoft 365 data can be enabled for specific user groups after going through a request and approval process.

Please find information on the current list of approved apps and the app installation process below.  For additional questions, please submit a ticket through the Enterprise Service Centre.

Approved apps and instructions

The following applications have been improved and implemented or are pending implementation.

Add-in Add-in application(s) Instructions
RefWorks Word
OneNote Web Clipper Chrome, Microsoft Edge, Firefox and other supported browsers.
Passageways OnBoard Desktop application
Apple Mail Desktop and mobile application
Gmail for Android Mobile application
Miro Desktop and mobile application
Samsung Email Mobile application
Thunderbird Desktop application
Cyberduck** Desktop application
12twenty Online platform
DocuSign for SharePoint Online** SharePoint add-in
myViewBoard** Online application
Rclone** Desktop application
Salesforce Einstein Activity Capture*
  • Install
  • User support
Xerox Connect for Microsoft 365 Online application
Gale Digital Scholar Lab Online application
Flipgrid Online and mobile application
AddEvent.com Online application with Outlook integration
Analytic Solver Platform Excel add-in
CLIO Outlook and Teams add-in
Mendeley Microsoft Office add-in
Symplicity Sync Online application
SyncGene Online application

*Pending implementation

**Implemented applications with user restrictions

Note: Support for approved add-ins will be provisioned by users’ local IT units.

A list of apps that have been requested and are currently under review can be found here: List of Add-Ins Under Review.

Installing apps at the University of Toronto

When a user attempts to install an app, they will receive one of the following messages based on the app’s current status.

  1. If a user tries to access an application that has been identified as low risk or has previously been approved, they will see the following consent screen and will be able to accept it.Permissions requested form with options to cancel or accept
  2. If a user tries to log in to an application that has not yet been approved, they will see a message that states that admin consent is required and will not be able to access the app.Notice that states user doesn't have permission to access the app
  3. If a user tries to log in to an application that is only available to pre-identified users and the user does not have access, they will receive an error message. The error varies by application. Some possible error messages may include:
    1. The signed in user ‘{EmailHidden}’ is not assigned to a role for the application.
    2. Configuration could not be verified. If your username and password are correct, it’s likely that the server administrator has disabled the selected configuration for your account.
  4. If a user tries to log in to an application that has been disabled, they will see this screen after entering their credentials:Error message that user can't be signed into the app