EASI

Enterprise Applications and Solutions Integration

Teams

Important notice:

Effective October 1, 2024, the University of Toronto implemented a 30-day retention protocol for all individual Teams chat messages. These are messages that do not reside inside a Teams channel.

Please note that Teams Chat deleted by a retention protocol is gone permanently and cannot be recovered. The new Teams Chat Retention protocol will be applied to ALL UofT Teams users.

For more information about the Microsoft Teams Chat Retention Protocol, please visit https://uoft.me/TeamsChatRetention.

Microsoft Teams is a chat-based collaborative workspace that brings together people, content and conversations. With Teams, channels of colleagues can create content while collaborating with one another at the same time. Users can share files through Teams both internally and externally, and access their team files on SharePoint.

The powerful chat functionality of Teams enables instant text, audio, and video communication among university colleagues. It integrates Office apps like Word, Excel, PowerPoint, and OneNote, offering a collaborative experience.

Campus deployment
Deployed at U of T Saint George campus Deployed at U of T Missisauga campus Deployed at U of T Scarborough campus
User group
Available to Staff Available to Faculty Available to Students

Access

Creating a New Team

To create a new team, it is essential to submit a formal request through the Enterprise Service Centre (ESC). This ensures efficient documentation and tracking of the request.

Desktop Version

While Microsoft Teams is available as a web app, the Teams desktop client is recommended for a more robust experience. The desktop version offers better integration with Microsoft 365, efficient resource use, and enhanced notifications.

New Teams client window on the Desktop with Windows 11 background

Who Can Access Teams

Teams is available to all faculty, staff and graduate students (not currently available to undergraduates).
Users can only access individual Teams channels by invitation.

Get Help

U of T Resources

If you’re looking to get started or have any questions or concerns, we recommend beginning by reviewing the relevant resources:

Recommended External Resources

Get Support From the EASI Team

If you can’t find the answer through the links above or experience any abnormal behaviour, please submit an incident ticket to the EASI admin team using the Enterprise Service Centre (ESC):

Products

Teams

OneDrive

SharePoint

Outlook (UTmail+)

Calendar

Microsoft Power Platform

Forms

Stream

Bookings

Planner

Visio

Additional Products