Upcoming improvements to external email banner

Date: August 30, 2021 
InfoTech Listserv
EASI Communications
Re: Upcoming improvements to external email banner


Dear Colleagues,

As planned and part of our continual improvement of the security and general user experience of U of T email, ITS will retire the current external email banner from incoming emails and roll out additional security features to all users’ email accounts. This change will provide our community with enhanced protection against cyberattacks while also eliminating the need to display external banners on all emails.

As of September 7, 2021, external emails will no longer display the current external email banner: .

Instead, users will see safety tips at the top of emails originating from outside the University. All U of T email users will see the following safety tips:

    • When they receive email from someone for the first time OR from someone who does not email them often:
    • The From address contains the name of a defined person at the University who the email sender could potentially be impersonating:

We appreciate your support as we continually improve solutions that protect our users and improve the U of T email experience.

If you have any questions, please open a ticket at uoft.me/esc.

Kind regards,
EASI Communications