In 2019 the University of Toronto launched the IT Service Centre, a centrally supported service desk solution to streamline and respond to IT service requests. The IT Service Centre is a great solution for service fulfillers, but it also makes getting IT help as a University community member easier than ever!
Join us for this session on how you can make the IT Service Centre work for you. Topics covered will include:
- What is the IT Service Centre?
- Navigating the IT Service Centre
- What services can I request through the IT Service Centre?
- How can the IT Service Centre help me find IT support?
- How can I use the IT Service Centre knowledge base to learn more about a technology?