Connect+Learn: IT Service Centre for End Users

In 2019 the University of Toronto launched the IT Service Centre, a centrally supported service desk solution to streamline and respond to IT service requests. The IT Service Centre is a great solution for service fulfillers, but it also makes getting IT help as a University community member easier than ever!

Join us for this session on how you can make the IT Service Centre work for you. Topics covered will include:

  • What is the IT Service Centre?
  • Navigating the IT Service Centre
  • What services can I request through the IT Service Centre?
  • How can the IT Service Centre help me find IT support?
  • How can I use the IT Service Centre knowledge base to learn more about a technology?