IT offboarding requests can now be submitted through the Enterprise Service Centre

Starting in March 2020, University of Toronto managers, business officers and HR generalists will be able submit requests to decommission employee IT accounts directly through the University’s Enterprise Service Centre (ESC). This simplified solution will enable managers, business officers and HR staff across the University to streamline the IT offboarding process. 

 The employee IT accounts and services that can be decommissioned through the ESC are: 

    • Employee email accounts 
    • Employee access to central enterprise systems such as AMS, ROSI and Quercus 

To initiate the IT offboarding process through the ESC portal, please review the relevant knowledge article here and carefully follow the links and instructions. The submission form can also be found in the IT Service Centre’s service catalogue. Please note that you must be logged in to the ESC in order to view the article.

To request a walkthrough of this new offboarding process, please email kathleen.mcleod@utoronto.ca.