Hi everyone,

Happy New Year and welcome back.

All staff and faculty facing student and curriculum systems are operational this morning. If you have any difficulty signing in today after being out of routine for two or three weeks, please remember to check that you are signed in to the correct vpn and that you have your eToken plugged in. A full troubleshooting check list can be found here in the Enterprise Service Centre knowledge base. If, after running through the check list, you still have difficulties, please submit a ticket in the ESC and we will assist you as we can.

Please note, most overnight batch procedures, including bank transfers, were suspended during the December break. These will run again today for the first time. Updated data should be available tomorrow morning. Also note, system traffic may be high this week as students check on grades and their current enrolments and possibly make course changes. Because most divisions won’t begin instruction until next week, we are not cautioning against running reports or generating admission letters as we have in other years. However, please be patient while waiting for your reports and downloads. You may want to consult the ESC knowledge base if you haven’t printed to ROSI Files in a while.

The past ten months have been challenging for all of us. We thank you for your assistance and patience as we have tried to make changes to support students, staff and faculty. We look forward to working with you over the coming months and to seeing you all on campus by the end of 2021.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,

Student Information Systems