As a Departmental Administrator, you’ll notice that the new phonebook streamlines your workflow. With this directory, staff will be able to add additional phone numbers and email addresses and select their preferred HR Contact Phone Number and Email Address.

Please note: the U of T Phonebook Directory is supported on Chrome, Firefox and Microsoft Edge.

 

Here’s a description of what changes Departmental Administrators can expect:

What do you want to do?	Old Phonebook	New Phonebook
Add an SAP Business Officer as a Departmental Administrator	Added through U of T Telecommunications by email	No action needed – this is now an automated process with data taken from the Human Resources Information System (HRIS)
Add someone who is not a Business Officer as a Departmental Administrator	Added through U of T Telecommunications by email telecom.services@utoronto.ca	No change – Send email to telecom.services@utoronto.ca
Add a new record (employee or phone service)	Requested to U of T Telecommunications	No action needed – this is now an automated process and the request will be initiated during the telephone line request through U of T’s Broad Connect Canada (BCC) website
Edit your department’s information	Departmental Administrators edited through Telephone Directory Services	Edit your department’s location and contact information directly into the new phonebook directory
Edit an employees’ record: Building Location and Emergency Location	Departmental Administrators edited through Telephone Directory Services	Phonebook will redirect to U of T’s Broad Connect Canada (BCC) website
Edit employees’ record: Preferred Display Name	Departmental Administrators edited through Telephone Directory Services	Phonebook will redirect user to My.auth
Set HR Contact Email address (U of T domains only) & Phone Number	Edited through Employee Self-Service (ESS)	Select from a list of available email addresses and phone numbers. If not listed, a user can add a secondary email or users can add via a departmental administrator Updates will be pushed to HRIS
Change Official Email address  (U of T domains only)	Departmental Administrators edited through Telephone Directory Services	User will be redirected to UTORAuth
Include Existing Bell Centrex Lines (Analog) in Phonebook	Departmental Administrators edited through Telephone Directory Services	User and Departmental Administrator can add analog line as secondary number
Manage Bell Centrex Lines (Analog) in Phonebook	Worked with U of T Telecommunications to process request with Bell	No change – Work with U of T Telecommunications to process request with Bell  telecom.services@utoronto.ca
Update preferred job title	Not available	After August 11, 2020, Departmental Administrators will be able to update preferred job title