Past Connect+Learn Sessions

Use this page to find recordings and documentation of previous Connect+Learn sessions.

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Connect+Learn: UTORMFA – Session 4

U of T faculty, librarians and staff across the tri-campus community are all invited to self-enroll in UTORMFA, an important part of a holistic information security program that will help support the University’s mission to protect user accounts and data.

Join Connect+Learn and representatives from Information Security for a guide to self-enrolling in UTORMFA. Topics covered will include:

  • What is multi-factor authentication (MFA) and why is it important?
  • What is UTORMFA?
  • How do I self-enroll in UTORMFA?

Resources

Connect+Learn: UTORMFA – Session 3

U of T faculty, librarians and staff across the tri-campus community are all invited to self-enroll in UTORMFA, an important part of a holistic information security program that will help support the University’s mission to protect user accounts and data.

Join Connect+Learn and representatives from Information Security for a guide to self-enrolling in UTORMFA. Topics covered will include:

  • What is multi-factor authentication (MFA) and why is it important?
  • What is UTORMFA?
  • How do I self-enroll in UTORMFA?

Resources

Connect+Learn: IT Service Centre for End Users

In 2019 the University of Toronto launched the IT Service Centre, a centrally supported service desk solution to streamline and respond to IT service requests. The IT Service Centre is a great solution for service fulfillers, but it also makes getting IT help as a University community member easier than ever!

Join us for this session on how you can make the IT Service Centre work for you. Topics covered will include:

  • What is the IT Service Centre?
  • Navigating the IT Service Centre
  • What services can I request through the IT Service Centre?
  • How can the IT Service Centre help me find IT support?
  • How can I use the IT Service Centre knowledge base to learn more about a technology?

Resources

Self-Enroll in UTORMFA – Session 2

U of T faculty, librarians and staff across the tri-campus community are all invited to self-enroll in UTORMFA, an important part of a holistic information security program that will help support the University’s mission to protect user accounts and data.

Join Connect+Learn and representatives from Information Security for a guide to self-enrolling in UTORMFA. Topics covered will include:

  • What is multi-factor authentication (MFA) and why is it important?
  • What is UTORMFA?
  • How do I self-enroll in UTORMFA?

Resources