Q: When I open Teams I get a message that says 'Windows Defender Firewall has blocked some features of this app.' What should I do?

If you get this message, simply click Cancel and relaunch the Teams app.

Question 1

Is OneDrive secure?

Kathleen McLeod · Accepted Answer

Yes, OneDrive is secure. To learn more about how OneDrive safeguards your data in the cloud, please read this article from Microsoft.

Question 2

What if I don't have OneDrive?

Kathleen McLeod · Accepted Answer

Good news – all University of Toronto staff, students and faculty have access to OneDrive! Getting started is easy: to learn more about how you can use OneDrive at U of T, visit EASI’s OneDrive page. Access OneDrive training through the University’s SuccessFactors website.

Question 3

Do I need to use a VPN to access my files on OneDrive?

Kathleen McLeod · Accepted Answer

You do not need to use a VPN to access your files on OneDrive. You can use the Microsoft web interface to securely access your OneDrive files from anywhere in the world.

Question 4

How can I access my work files from any device?

Kathleen McLeod · Accepted Answer

The simplest option for accessing your work files from home is to upload them to OneDrive. OneDrive is available to all staff, students and faculty at the University of Toronto, and you can access it through the Office 365 web interface. To learn how to upload your computer files to OneDrive before you work from home, access OneDrive training through the University’s SuccessFactors website.

Question 5

When I open Teams I get a message that says 'Windows Defender Firewall has blocked some features of this app.' What should I do?

Kathleen McLeod · Accepted Answer

If you get this message, simply click Cancel and relaunch the Teams app.

Question 6

Can people dial in to my Teams meetings from their phones?

Kathleen McLeod · Accepted Answer

Yes, people can now dial in to University of Toronto Teams meetings via phone. For more information on how this works, please reference the FAQ page.

Question 7

What if my home computer doesn't have Word, Excel or PowerPoint?

Kathleen McLeod · Accepted Answer

University of Toronto community members have access to online versions of Microsoft Office applications like Word, Excel and PowerPoint. To learn more about how to access these tools through the web, visit uoft.me/dwO365.

Question 8

How can I access my emails from any device?

Kathleen McLeod · Accepted Answer

When working from home, you can access your University email from any device by using the UTmail+/Outlook web client. If you have not used Outlook Online before, you can learn how to access it through the U of T Digital Workplace UTmail+ page.

Question 9

Can I still access SharePoint when working remotely?

Kathleen McLeod · Accepted Answer

Yes. You can access SharePoint from any web browser on any device.

Question 10

Can I still work remotely if I need to access ROSI or administrative tools such as AMS/SAP?

Kathleen McLeod · Accepted Answer

You can absolutely work from home if you set up the eToken service.

Question 11

When do I need to use a VPN?

Kathleen McLeod · Accepted Answer

You should use a VPN when:

You do not have access to a home computer, but could bring your work laptop home. In this instance, you would use Cisco AnyConnect VPN to access secure systems such as ROSI and AMS/SAP.
You have your U of T computer at home, but you need access to your I: or H: drives. In this instance, you would use UTORcsi.
You need access to specific departmental shares.

Question 12

How can I determine which remote work option is best for the kind of work I do?

Kathleen McLeod · Accepted Answer

The work from home option you select will be determined by whether you have a U of T laptop that you can bring home.

Question 13

Is OneDrive secure?

Kathleen McLeod · Accepted Answer

Yes, OneDrive is secure. To learn more about how OneDrive safeguards your data in the cloud, please read this article from Microsoft.

Question 14

What if I don't have OneDrive?

Kathleen McLeod · Accepted Answer

Good news – all University of Toronto staff, students and faculty have access to OneDrive! Getting started is easy: to learn more about how you can use OneDrive at U of T, visit EASI’s OneDrive page. Access OneDrive training through the University’s SuccessFactors website.

Question 15

Do I need to use a VPN to access my files on OneDrive?

Kathleen McLeod · Accepted Answer

You do not need to use a VPN to access your files on OneDrive. You can use the Microsoft web interface to securely access your OneDrive files from anywhere in the world.

Question 16

How can I access my work files from any device?

Kathleen McLeod · Accepted Answer

The simplest option for accessing your work files from home is to upload them to OneDrive. OneDrive is available to all staff, students and faculty at the University of Toronto, and you can access it through the Office 365 web interface. To learn how to upload your computer files to OneDrive before you work from home, access OneDrive training through the University’s SuccessFactors website.

Question 17

When I open Teams I get a message that says 'Windows Defender Firewall has blocked some features of this app.' What should I do?

Kathleen McLeod · Accepted Answer

If you get this message, simply click Cancel and relaunch the Teams app.

Question 18

Can people dial in to my Teams meetings from their phones?

Kathleen McLeod · Accepted Answer

Yes, people can now dial in to University of Toronto Teams meetings via phone. For more information on how this works, please reference the FAQ page.

Question 19

What if my home computer doesn't have Word, Excel or PowerPoint?

Kathleen McLeod · Accepted Answer

University of Toronto community members have access to online versions of Microsoft Office applications like Word, Excel and PowerPoint. To learn more about how to access these tools through the web, visit uoft.me/dwO365.

Question 20

How can I access my emails from any device?

Kathleen McLeod · Accepted Answer

When working from home, you can access your University email from any device by using the UTmail+/Outlook web client. If you have not used Outlook Online before, you can learn how to access it through the U of T Digital Workplace UTmail+ page.

Question 21

Can I still access SharePoint when working remotely?

Kathleen McLeod · Accepted Answer

Yes. You can access SharePoint from any web browser on any device.

Question 22

Can I still work remotely if I need to access ROSI or administrative tools such as AMS/SAP?

Kathleen McLeod · Accepted Answer

You can absolutely work from home on your U of T computer. Access ROSI and other administrative tools with AdminVPN and UTORMFA.

Question 23

When do I need to use a VPN?

Kathleen McLeod · Accepted Answer

You should use a VPN when:

You do not have access to a home computer, but could bring your work laptop home. In this instance, you would use Cisco AnyConnect VPN to access secure systems such as ROSI and AMS/SAP.
You have your U of T computer at home, but you need access to your I: or H: drives. In this instance, you would use UTORcsi.
You need access to specific departmental shares.

Question 24

How can I determine which remote work option is best for the kind of work I do?

Kathleen McLeod · Accepted Answer

The work from home option you select will be determined by whether you have a U of T laptop that you can bring home.

EASI

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