Your eToken needs to be where ever you are. When using the DW Remote Desktop Service, we recommend plugging your eToken into your home device after you have successfully accessed your desktop remotely to ensure connectivity.
You can absolutely work from home if you set up the DW Remote Desktop Service. Please see the instructions above to set this service up.
You should use a VPN when:
- You do not have access to a home computer, but could bring your work laptop home. In this instance, you would use Cisco AnyConnect VPN to access secure systems such as ROSI and AMS/SAP.
- You have your U of T computer at home, but you need access to your I: or H: drives. In this instance, you would use UTORcsi.
- You need access to specific departmental shares.
If you need access to specific software that is only available on your computer, you should bring your U of T laptop home. If you are unable to bring your laptop home, use the DW Remote Desktop Service if your division is a DW client. If your division is not a DW client, please contact your local IT support to discuss options.
The work from home option you select will be determined by whether you have a U of T laptop that you can bring home.
Most users will not need to use DW Remote Desktop Service to work from home and can simply use their computer with OneDrive and other information-sharing tools like SharePoint and Teams. However, if you are a managed desktop user who needs to use a non-U of T device and requires access to administrative services such as ROSI or AMS/SAP you will need to use it.
Please review the DW Remote Desktop Service section above for more details on using this service and how to install it.