Reminder: Scheduled LISTSERV Upgrade Service Interruption for June 11-12 

Date: June 5, 2025
To:  EITU, MTAC, InfoTech-L & Broader Channels
From: Enterprise Applications & Solutions Integration
Re: Reminder – Scheduled LISTSERV Upgrade Service Interruption for June 11-12

Dear colleagues,

This is a reminder that the LISTSERV service will undergo a scheduled outage to migrate the LISTSERV server from AlmaLinux OS to Windows Server 2022. At the same time, the LISTSERV application will be upgraded from version 16.0 to 17.5. This change is necessary to streamline system maintenance and ensure the secure operation of the LISTSERV service.

Service outage window: 

Start time: June 11, 2025, at 2:00 p.m. 

End time: June 12, 2025, at 5:00 p.m.

During this period, all LISTSERV functions will be unavailable. Please note that users will not be able to send or receive messages via the LISTSERV service, nor will they be able to access LISTSERV administrative functions. Senders are encouraged to send any urgent LISTSERV messages either before the outage window or after it.

Once the upgrade is completed, there will be no material change to the end user experience or LISTSERV administrative functions except for the list creation process and the LISTSERV web interface. Refer to these knowledge base articles for changes to list creation and the new web interface:

We apologize for any inconvenience this may cause and appreciate your understanding and support as we work to improve your LISTSERV experience.

Should you have any concerns or questions, please contact help.desk@utoronto.ca.

Thank you for your patience and cooperation.

Kind regards,

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2

Reminder: Microsoft Apps and Services Retirements in 2025

Date: June 3, 2025
To:  EASI site, EITU, In the Loop
From: Enterprise Applications & Solutions Integration
Re: Reminder: Microsoft Apps and Services Retirements in 2025 

Dear colleagues,

We would like to inform you about some of the important upcoming Microsoft Apps and Services Retirements. 

Upcoming Microsoft Apps and Services Retirements 

Several Microsoft 365 apps, services, and operating systems will reach end of support in 2025. 

    • Microsoft 365 Apps on Windows 10 

Support ends October 14, 2025, alongside Windows 10. Upgrade to Windows 11 to stay supported.  

    • Office 2016, Office 2019, and Additional Apps 

Support ends October 14, 2025. Transition to Microsoft 365 for ongoing updates and security.  

    • Legacy Microsoft Outlook for Mac 

Support ends October 2025. Switch to the new Outlook for Mac to maintain full functionality.  

    • 32-bit Microsoft 365 Apps on Windows Arm PCs 

Feature updates end October 2025; security updates end December 2026. Upgrade to 64-bit for continued support.  

    • Teams Classic 

Teams Classic will no longer be available after July 1, 2025. Users should move to the new Teams experience for uninterrupted collaboration and access to the latest features.  

If you have any questions or concerns, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help). 

Kind regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A

 

Microsoft Project for the Web Transitioning to Planner

Date: June 3, 2025
To:  EASI site, EITU, In the Loop
From: Enterprise Applications & Solutions Integration
Re: Microsoft Project for the Web Transitioning to Planner

Dear colleagues,

Microsoft is transitioning users from Project for the web to a new unified Planner experience by August 2025. This updated Planner will combine features from Project, To Do, and Planner into a single work management platform, with AI-powered tools like Copilot, support for Goals, Sprints, and advanced task tracking (premium features will require a proper paid license plan
Key benefits include: 

    • No migration required — existing data and licenses remain intact. 
    • Integrated Teams experience — users will need to update pinned tabs. 
    • Some legacy features deprecated, like Roadmaps and .mpp imports, with alternatives provided. 

More info: Microsoft’s official post.  

If you have any questions or concerns, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help).  

Kind regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A

 

 

 

Premium Licensing Required for SQL Server Connector in Power Platform

Date: June 3, 2025
To:  EASI site
From: Enterprise Applications & Solutions Integration
Re: Premium Licensing Required for SQL Server Connector in Power Platform 

 

Dear colleagues, 

We would like to inform you regarding the current licensing requirements for using the SQL Server connector in Microsoft Power Platform tools such as Power Apps and Power Automate. 

SQL Connector Licensing 

The SQL Server connector is classified as a premium connector, which means specific licensing is required to use it in your apps and workflows.  

Licensing Requirements 

To use the SQL Server connector: 

    • You need a Power Apps Premium or Power Automate Premium license. 
    • If a Power Automate flow is triggered directly from a Power App, the Power Apps Premium license covers the premium connector usage. 
    • For standalone or automated flows (e.g., scheduled flows or those triggered by non–Power Apps events), a separate Power Automate Premium license is required. 
    • All users interacting with a Power App that uses premium connectors must also have a premium license. 

 

 Learn more: 

 

Kind regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2

 

Windows 10 End of Life – October 14, 2025

Date: June 3, 2025
To:  EASI site, EITU, In the Loop
From: Enterprise Applications & Solutions Integration
Re: Windows 10 End of Life – October 14, 2025

Dear colleagues,  

Microsoft has announced that support for Windows 10 will officially end on October 14, 2025. This applies to all mainstream editions, including Pro, Enterprise, and Education. After this date, devices running Windows 10 will no longer receive security updates, feature enhancements, or technical support from Microsoft.  

What This Means 

    • Security Risks: Without regular updates, Windows 10 systems will become increasingly vulnerable to security threats, including malware and ransomware. 
    • Software Compatibility: Over time, newer applications and services may no longer be compatible with Windows 10, affecting productivity and access to essential tools. 
    • Microsoft 365 Apps Impact: While Microsoft 365 Apps will continue to function on Windows 10, support will end on October 14, 2025. This means no new features or security updates for these applications on Windows 10. 

Please note that Onboarding devices into Intune will require Windows 11. Kindly reach out to your department’s IT support for guidance on transitioning to supported operating systems and ensuring data integrity during the upgrade process. 

Kind regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2

 

EASI Go Prod AMS & Enterprise Shared Services Updates – Mar. 1 to May 31, 2025 

Date: May 30, 2025
To: AMS users
From: Enterprise Applications & Solutions Integration
Re: EASI Go Prod AMS & Enterprise Shared Services Updates – Mar. 1 to May 31, 2025

Hi everyone,

Enterprise Applications & Solutions Integration (EASI) would like to update you on the latest major production releases and updates for U of T’s Administrative Management Systems (AMS) and Enterprise Shared Services.

The following are major changes from March 1 to May 31, 2025:

Financial Information System (FIS)

Concur Travel & Expense – Phase 1 (March 12)
Currently, U of T processes over 68,000 expense reimbursement claims per year. The implementation of the Concur Travel and Expense module represents a full transformation of this process by streamlining processing (workflows), modernizing entry and approvals (access by mobile devices) and expediting of the entire expense process for U of T employees. Phase 1 Go Live for Concur occurred on March 12, 2025, with additional Phase 2 and Phase 3 releases to occur in June and October of 2025.
Visit the Concur project webpage for more information about the rollout and Concur itself, and visit the SharePoint page to view Concur guides and video simulations.

AMS Fiscal Year-End Closure 2025 (May 1)
Multiple teams from EASI and Financial Services worked together to ensure the 2025 FI Fiscal Year-End event was successful. The benefits of the SAP S/4HANA environment continue to reduce overall processing time. Fiori Launchpad Reporting continues to allow users to carry on with their business operations during the fiscal year-end closure period. Throughout the year, the teams worked to optimize system efficiencies and continued to reengineer programs to decrease processing times.

Human Resources Information System (HRIS)

UTime
EASI, in collaboration with the Division of People Strategy, Equity & Culture, is preparing to launch a new time and attendance solution this summer. Powered by UKG Pro Workforce Management, UTime offers a mobile-friendly interface, improved reporting, automated notifications and improved integration with U of T’s payroll system. The project also introduces new capabilities for managing employees with multiple assignments and is piloting advanced scheduling features with the University of Toronto Mississauga and the Faculty of Kinesiology & Physical Education. The initiative is currently in the testing phase. After consulting with divisions and Faculties, the launch date for UTime has been set for August 3, 2025. Please stay tuned for more information on this project leading up to the launch.

Enterprise Shared Services

Sensitivity Labels in M365 Pilot (April 30)
On April 30, Information Technology Services, in close collaboration with the Temerty Faculty of Medicine, completed a data sensitivity labeling pilot. Using Microsoft Purview – a comprehensive data governance platform designed to classify, protect and manage data throughout its lifecycle – the initiative has ensured compliance with the Information Security Council’s recommendations. This project has enhanced security by actively protecting sensitive data, enabled real-time tracking of compliance status, and laid a robust foundation for future-oriented data governance practices. The next phase of this project involves scaling the program university-wide to standardize data protection and governance practices across U of T, significantly enhancing compliance, security and operational transparency.

Reporting and Analytics Technology

Microcredentials Release 1.0 (April 30)
The Reporting and Analytics Tech team, in collaboration with EASI’s User Experience & Process Design team, successfully delivered the initial release of the Microcredentials project on April 30. This release introduced a data mart containing OSAP-eligible microcredential courses, along with a suite of Power BI reports. As a result, the Division of the Vice-President & Provost can now efficiently report OSAP eligibility for University of Toronto microcredential courses to the Ministry of Colleges and Universities (MCU), ensuring compliance with government reporting requirements.

Scheduled LISTSERV Upgrade Service Interruption for June 11-12 

Date: May 29, 2025
To:  ACE-IT, EITU, MTAC, AMS-L, InfoTech-L & Broader Channels
From: Enterprise Applications & Solutions Integration
Re: Scheduled LISTSERV Upgrade Service Interruption for June 1112 



Dear colleagues,

Please be advised that the LISTSERV service will undergo a scheduled outage to migrate the LISTSERV server from AlmaLinux OS to Windows Server 2022. At the same time, the LISTSERV application will be upgraded from version 16.0 to 17.5. This change is necessary to streamline system maintenance and ensure the secure operation of the LISTSERV service.

Service outage window: 

Start time: June 11, 2025, at 2:00 p.m. 

End time: June 12, 2025, at 5:00 p.m.

During this period, all LISTSERV functions will be unavailable. Please note that users will not be able to send or receive messages via the LISTSERV service, nor will they be able to access LISTSERV administrative functions. Senders are encouraged to send any urgent LISTSERV messages either before the outage window or after it.

Once the upgrade is completed, there will be no material change to the end user experience or LISTSERV administrative functions except for the list creation process and the LISTSERV web interface. Refer to these knowledge base articles for changes to list creation and the new web interface:

We apologize for any inconvenience this may cause and appreciate your understanding and support as we work to improve your LISTSERV experience.

Should you have any concerns or questions, please contact help.desk@utoronto.ca.

Thank you for your patience and cooperation.

Kind regards,

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2

AMS System Outage – June 7

Date: May 21, 2025
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: AMS System Outage – June 7

 

Dear AMS Users,

Please note that the systems below will be unavailable on Saturday, June 7 from 5 a.m. to 12 p.m. due to system maintenance:

  • Academic Administrative Appointments (AAA)
  • AMS SAP GUI
  • Capital Projects Portal
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
  • Expense Reimbursement Direct Deposit (ERDD)
  • Fiori Launchpad Reporting
  • Invoice Workflow
  • My Customer Account
  • My Research (MR/Portal)
  • SAP Asset Manager Mobile (sync will not work)
  • uSOURCE

See our System Availability page for a list of ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

Monthly SIS Training Resources & Support Session

Join us on the first Thursday of each month for an informative Connect+Learn session on SIS Training Resources & Support, tailored primarily for new ROSI users. The Student Information Systems (SIS) group manages enterprise student and curriculum applications, and processes for the University.

SIS provides reporting tools, enhancement and production request forms, and support for the SIS applications. In the session, we will discuss:

    • Student Information Systems (SIS): What we do
    • SIS Training Materials & Resources
    • How to Get Help
    • SIS: What We Support and What We Don’t
    • Using ESC Effectively: When to use ESC, how to write a ticket, and best practices for utilizing ESC services

 

Resources