EASI

Enterprise Applications and Solutions Integration

News

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EASI teams up with Microsoft: Exploring ROSI’s evolution

On November 11, EASI kicked off the first of three sessions with Microsoft to explore how Azure OpenAI can help evolve the ROSI codebase. The team delved into how developers can create AI prompts to boost productivity and tackle the different complexities of ROSI.

One of the main takeaways?

AI can analyze existing code, explain what it does, and assist with migration to more modern platforms, saving time and effort. Additionally, Azure OpenAI provides U of T control over proprietary code, ensuring privacy and ownership. With AI supporting their efforts, the team could focus on the creative problem-solving that will drive ROSI’s future evolution.

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Updates on the University Mobility Contract (VOR 2.0) with Rogers

Connect+Learn invites you to attend an information session presented by the ITS Telecommunications Department, focused on the recent updates to our mobility VOR contract 2.0 with Rogers Inc.

This meeting will cover essential topics, including reduced monthly plan costs, new hardware discount rates, revised roaming fees, and the introduction of a device recycling program.

Join us to gain valuable insights, clarify any questions you may have, and learn how to take full advantage of these improvements to enhance your mobility experience.  Your participation is crucial as we navigate these exciting changes together.

Resources

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Scheduled Maintenance for KMS Server Postponed

Date:   October 30, 2024
To:   InfoTech Listserv
From:  Enterprise Applications & Solutions Integration
Re:   Scheduled Maintenance for KMS Server  Postponed

 

Dear IT Admins,

Please be advised that the Scheduled Maintenance for the KMS server has been postponed to a future date.

KMS activation under the Microsoft Campus and School Agreement (MCSA) has resumed.

Any devices not yet activated should automatically reactivate as per the reactivation details outlined in the MCSA Activation Instructions page.

If you have any questions or encounter any issues, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help).

Thank you for your understanding and cooperation.

Best regards,

Digital Workplace

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto

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ROSI Database Quarterly Maintenance – Friday, November 29

Date: October 28, 2024  
To: ROSI Users; Registrar’s Offices
From: Enterprise Applications & Solutions Integration   
Re: ROSI Database Quarterly Maintenance – Friday, November 29

 

Dear ROSI users,

Please note that we will need to take ROSI and most associated student information systems offline on Friday, November 29 from 5 to 9 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.

The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 – 20 minutes after the end of the maintenance period and applications have been restarted.

The following systems will be affected:

  • Accommodated Testing Services (Student and Admin)
  • ACORN
  • Course Information System
  • Degree Explorer (Student and Admin)
  • EASI Institutional File Transfer
  • eMarks
  • Online Administrative Student Information System (OASIS) – including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
  • ROSI
  • ROSI Express
  • ROSI Files
  • Safety Abroad Student Registry
  • Varsity Blues Registration System
  • Web services/APIs

 

Timetable Builder (Student) will remain available.

A notice will be posted on the ACORN launchpad and social media so that students will be aware of the outage.

Thank you for your patience as we make these improvements.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,
Student Information Systems

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Scheduled Maintenance for KMS Server – October 30, 2024 

Date:   October 24, 2024
To:   InfoTech Listserv
From:  Enterprise Applications & Solutions Integration
Re:   Scheduled Maintenance for KMS Server – October 30, 2024 

 

Dear IT Admins,

Please be advised that the KMS server used for activating software under the Microsoft Campus and School Agreement (MCSA) will be unavailable on Wednesday, October 30, 2024, from 1 PM to 5 PM.

This downtime will be used to apply necessary upgrades and maintenance ensuring continued support for KMS activation of both existing products and new releases, such as Office 2024 LTSC.

Devices should automatically reactivate once the maintenance is complete, as per the reactivation details outlined in the MCSA Activation Instructions page.

If you have any questions or encounter any issues, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help).

Thank you for your understanding and cooperation.

Best regards,

Digital Workplace

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto

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Monthly SIS Training Resources & Support Session

Join us on the first Thursday of each month for an informative Connect+Learn session on SIS Training Resources & Support, tailored primarily for new ROSI users. The Student Information Systems (SIS) group manages enterprise student and curriculum applications, and processes for the University.

SIS provides reporting tools, enhancement and production request forms, and support for the SIS applications. In the session, we will discuss:

  • Student Information Systems – What we do and how to get help
  • Student Information Systems Training Materials & Resources 
  • What we support and what we do not (and where to go for those)
  • When to use ESC and how to write a ticket and use ESC appropriately

Resources

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AMS System Outage – November 2 from 5 a.m. to 5 p.m.

Date:  October 8, 2024
To:  AMS Users
From: Enterprise Applications & Solutions Integration
Re: AMS System Outage – November 2 from 5 a.m. to 5 p.m.

 

Dear AMS Users,

Please note that the systems below will be unavailable on Saturday, November 2 from 5 a.m. to 5 p.m.

This outage is planned to facilitate yearly system and application maintenance and the removal of Question-Based-Authentication for Employee Self-Service (ESS) and Manager Self-Service (MSS). In addition, UTORMFA will be enforced for ESS/MSS, My Research, the Capital Projects Portal, and Expense Reimbursement Direct Deposit. Please see full details in this memo.

Unavailable Systems

  • Academic Administrative Appointments (AAA)
  • AMS SAP GUI
  • Capital Projects Portal
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
  • Expense Reimbursement Direct Deposit (ERDD)
  • Fiori Launchpad Reporting
  • Invoice Workflow
  • My Customer Account
  • My Research (MR/Portal)
  • SAP Asset Manager Mobile (sync will not work)
  • uSOURCE

See our System Availability page for a list of ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

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Microsoft Outlook for the web: Third-party cookie block causes users to sign in again on Chrome and Edge

Starting late September 2024, Outlook for the web users may need to sign in again due to Google’s third-party cookie blocks in Chrome and Edge, following a migration to MSAL. A banner will prompt users to refresh their session, affecting those without device SSO.

What is happening?

Microsoft Outlook for the web is undergoing an authentication platform migration to a public client authentication model using MSAL (Microsoft Authentication Library). The change to client-side authentication will be subject to Google’s third-party cookie block that may be active in Chrome and Edge.
Google’s third-party cookie block impacts navigation to Microsoft Entra ID to perform silent single sign-on (SSO). To overcome this block, Outlook for the web will present a banner for the user to refresh their session. This will enable navigation to Entra ID to refresh their token. SSO-enabled Windows devices are expected to silently sign in users with SSO without requiring further interaction and will not display the banner. This issue affects Outlook for web users. It will not affect users of new Outlook for Windows, Outlook (classic), Outlook for Mac, Outlook Mobile for iOS and Outlook Mobile for Android.

When this will happen?

Microsoft will begin rolling out late September 2024 and expect to complete by late December 2024.

How this will affect users?

Before this migration: Outlook for the web users were not affected by the third-party cookie block in Chrome and Edge and were able to stay signed in unless they signed out or were signed out due to inactivity.
After Outlook for the web migrates to MSAL, Outlook for the web users without device SSO who are using Google Chrome or Microsoft Edge and who have third-party cookie blocking enabled will start seeing the following if Outlook for the web is not able to silently sign in the user with SSO:
    • Outlook for the web will display a red banner below the ribbon and require users to sign in when a session is open for more than 24 hours.
    • Windowed (deep linked) Mail items and Calendar events will display a blocking dialog requesting users to return to Outlook for the web to sign in when the deep-linked item token expires.
    • Independent of Outlook for the web’s migration to MSAL, Outlook for the web may include embedded experiences such as apps that may stop functioning due to the third-party cookie block. If this happens, the app may provide an app-specific experience to refresh their token. Alternatively, the user may be able to right-click the app to launch the app in a browser or can choose to refresh the entire Outlook for the web session.
Sign-in error message in red banner below the ribbon in Outlook for the web: “You need to sign in. Your session has expired. You may need to enable pop-ups in your browser for this site. Sign in to continue”:

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What you need to do to prepare?

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New Outlook to Replace Mail and Calendar Apps on Windows

Starting in summer of 2024, Microsoft will transition the default Windows Mail and Calendar apps to the new Outlook for Windows. Key changes include:

    1. Taskbar, Start Menu, and Desktop Shortcuts: Mail app and Calendar app will be replaced with new Outlook if freshly installed on Windows 10 or 11 devices.
    2. Toggle Relocation: The toggle to switch back to Mail & Calendar will move from the Ribbon to the About Outlook page in Settings.

No Action Required: No preparation needed. For more details, visit the Microsoft Support page.