EASI

Enterprise Applications and Solutions Integration

News

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Student System Application Support During 2024 Holiday Closure

Date:  November 25, 2024
To: ROSI Users
From:  Student Information Systems
Re: Student System Application Support During 2024 Holiday Closure

 

Hi everyone,

We will be maintaining the same levels of application support for Student Systems over the December break as we have in other years. ACORN and other student information services will be available over the holidays and will be checked periodically to ensure they are running. We will respond to Enterprise Service Centre tickets when we return at the beginning of January.

Please note that online payments will be recorded as “pending” in students’ ACORN accounts from December 23, 2024 to 3-5 business days after January 6, 2025. Bank payments will be updated on January 6, 2025.

See a detailed description of support.

Sincerely,
Student Information Systems

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AMS Holiday System Availability 2024

Date: November 25, 2024
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: AMS Holiday System Availability 2024

 

Hi everyone,

As we quickly approach this holiday season, we would like to notify you about upcoming system closures.

Here is a full list of the closures between December 23, 2024 and January 6, 2025, and the regular system availability during December 2024:

https://easi.its.utoronto.ca/system-availability/

Please note that if a system/interface is not available, reasonable but limited attempts will be made to fix the problem. There will be no HR or Financial Services staff available to help resolve problems for administrators.

We hope you enjoy the time off for the holidays.

Sincerely,
Enterprise Applications & Solutions Integration

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AMS System Outage – December 7

Date: November 22, 2024
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: AMS System Outage – December 7

 

Dear AMS Users,

Please note that the systems below will be unavailable on Saturday, December 7 from 5 to 11 a.m. due to system maintenance:

  • Academic Administrative Appointments (AAA)
  • AMS SAP GUI
  • Capital Projects Portal
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
  • Expense Reimbursement Direct Deposit (ERDD)
  • Fiori Launchpad Reporting
  • Invoice Workflow
  • My Customer Account
  • My Research (MR/Portal)
  • SAP Asset Manager Mobile (sync will not work)
  • uSOURCE

See our System Availability page for a list of ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

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Updates on the University Mobility Contract (VOR 2.0) with Rogers

Connect+Learn invites you to attend an information session presented by the ITS Telecommunications Department, focused on the recent updates to our mobility VOR contract 2.0 with Rogers Inc.

This meeting will cover essential topics, including reduced monthly plan costs, new hardware discount rates, revised roaming fees, and the introduction of a device recycling program.

Join us to gain valuable insights, clarify any questions you may have, and learn how to take full advantage of these improvements to enhance your mobility experience.  Your participation is crucial as we navigate these exciting changes together.

Resources

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Entra Connect Upgrade 

Date:   November 11, 2024
To:   InfoTech Listserv
From:  Enterprise Applications & Solutions Integration
Re:   Entra Connect Upgrade 

 

Dear colleagues,

We would like to inform you about an important upcoming upgrade to Entra Connect scheduled for Tuesday, November 19, 2024. The new version of Entra Connect introduces critical updates that improve performance, security, and compatibility, supporting the long-term sustainability of our identity infrastructure. Microsoft has announced end-of-support dates for older versions of Entra Connect. 

Upgrade Date: Tuesday, November 19, 2024, 10:00AM to 4:00PM
Impact on Users: This upgrade is expected to have no anticipated disruption to end users or services during the maintenance period.
We appreciate your understanding and cooperation as we work to ensure our systems remain secure and up to date.
If you have any questions or concerns, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help).

 

Kind regards,

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto

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EASI teams up with Microsoft: Exploring ROSI’s evolution

On November 11, EASI kicked off the first of three sessions with Microsoft to explore how Azure OpenAI can help evolve the ROSI codebase. The team delved into how developers can create AI prompts to boost productivity and tackle the different complexities of ROSI.

One of the main takeaways?

AI can analyze existing code, explain what it does, and assist with migration to more modern platforms, saving time and effort. Additionally, Azure OpenAI provides U of T control over proprietary code, ensuring privacy and ownership. With AI supporting their efforts, the team could focus on the creative problem-solving that will drive ROSI’s future evolution.

Posted on

Updates on the University Mobility Contract (VOR 2.0) with Rogers

Connect+Learn invites you to attend an information session presented by the ITS Telecommunications Department, focused on the recent updates to our mobility VOR contract 2.0 with Rogers Inc.

This meeting will cover essential topics, including reduced monthly plan costs, new hardware discount rates, revised roaming fees, and the introduction of a device recycling program.

Join us to gain valuable insights, clarify any questions you may have, and learn how to take full advantage of these improvements to enhance your mobility experience.  Your participation is crucial as we navigate these exciting changes together.

Resources

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Scheduled Maintenance for KMS Server Postponed

Date:   October 30, 2024
To:   InfoTech Listserv
From:  Enterprise Applications & Solutions Integration
Re:   Scheduled Maintenance for KMS Server  Postponed

 

Dear IT Admins,

Please be advised that the Scheduled Maintenance for the KMS server has been postponed to a future date.

KMS activation under the Microsoft Campus and School Agreement (MCSA) has resumed.

Any devices not yet activated should automatically reactivate as per the reactivation details outlined in the MCSA Activation Instructions page.

If you have any questions or encounter any issues, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help).

Thank you for your understanding and cooperation.

Best regards,

Digital Workplace

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto

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ROSI Database Quarterly Maintenance – Friday, November 29

Date: October 28, 2024  
To: ROSI Users; Registrar’s Offices
From: Enterprise Applications & Solutions Integration   
Re: ROSI Database Quarterly Maintenance – Friday, November 29

 

Dear ROSI users,

Please note that we will need to take ROSI and most associated student information systems offline on Friday, November 29 from 5 to 9 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.

The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 – 20 minutes after the end of the maintenance period and applications have been restarted.

The following systems will be affected:

  • Accommodated Testing Services (Student and Admin)
  • ACORN
  • Course Information System
  • Degree Explorer (Student and Admin)
  • EASI Institutional File Transfer
  • eMarks
  • Online Administrative Student Information System (OASIS) – including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
  • ROSI
  • ROSI Express
  • ROSI Files
  • Safety Abroad Student Registry
  • Varsity Blues Registration System
  • Web services/APIs

 

Timetable Builder (Student) will remain available.

A notice will be posted on the ACORN launchpad and social media so that students will be aware of the outage.

Thank you for your patience as we make these improvements.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,
Student Information Systems

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Scheduled Maintenance for KMS Server – October 30, 2024 

Date:   October 24, 2024
To:   InfoTech Listserv
From:  Enterprise Applications & Solutions Integration
Re:   Scheduled Maintenance for KMS Server – October 30, 2024 

 

Dear IT Admins,

Please be advised that the KMS server used for activating software under the Microsoft Campus and School Agreement (MCSA) will be unavailable on Wednesday, October 30, 2024, from 1 PM to 5 PM.

This downtime will be used to apply necessary upgrades and maintenance ensuring continued support for KMS activation of both existing products and new releases, such as Office 2024 LTSC.

Devices should automatically reactivate once the maintenance is complete, as per the reactivation details outlined in the MCSA Activation Instructions page.

If you have any questions or encounter any issues, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help).

Thank you for your understanding and cooperation.

Best regards,

Digital Workplace

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto