EASI

Enterprise Applications and Solutions Integration

News

Posted on

Monthly SIS Training Resources & Support Session

Join us on the first Thursday of each month for an informative Connect+Learn session on SIS Training Resources & Support, tailored primarily for new ROSI users. The Student Information Systems (SIS) group manages enterprise student and curriculum applications, and processes for the University.

SIS provides reporting tools, enhancement and production request forms, and support for the SIS applications. In the session, we will discuss:

  • Student Information Systems – What we do and how to get help
  • Student Information Systems Training Materials & Resources 
  • What we support and what we do not (and where to go for those)
  • When to use ESC and how to write a ticket and use ESC appropriately

Resources

Posted on

UTmail+ Calendar Update: U of T Holidays and Religious Observances for 2025-2026

Date: November 26, 2024 
To: Infotech
From:  Enterprise Applications & Solutions Integration
Re:  UTmail+ Calendar Update: U of T Holidays and Religious Observances for 2025-2026

 

As part of our annual process, we will be updating all UTmail+ Calendars to include the 2025-2026 official U of T Holiday and Religious Observances dates. This update will occur in mid-December and will take at least three days to complete. Individuals will see the following in their calendars:

  • Holidays will be marked as: all day event, out of office, no reminder and the location set to ‘U of T Holidays’.
  • Observances will be marked as: all day event, free, no reminder and the location set to ‘Non-Statutory Religious Observance’.

View the full holiday schedule and the full religious observances schedule.

Questions? Please contact Vicki Vokas, Senior Manager, Digital Workplace at vicki.vokas@utoronto.ca

Sincerely,
Enterprise Applications & Solutions Integration

Posted on

Student System Application Support During 2024 Holiday Closure

Date:  November 25, 2024
To: ROSI Users
From:  Student Information Systems
Re: Student System Application Support During 2024 Holiday Closure

 

Hi everyone,

We will be maintaining the same levels of application support for Student Systems over the December break as we have in other years. ACORN and other student information services will be available over the holidays and will be checked periodically to ensure they are running. We will respond to Enterprise Service Centre tickets when we return at the beginning of January.

Please note that online payments will be recorded as “pending” in students’ ACORN accounts from December 23, 2024 to 3-5 business days after January 6, 2025. Bank payments will be updated on January 6, 2025.

See a detailed description of support.

Sincerely,
Student Information Systems

Posted on

AMS Holiday System Availability 2024

Date: November 25, 2024
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: AMS Holiday System Availability 2024

 

Hi everyone,

As we quickly approach this holiday season, we would like to notify you about upcoming system closures.

Here is a full list of the closures between December 23, 2024 and January 6, 2025, and the regular system availability during December 2024:

https://easi.its.utoronto.ca/system-availability/

Please note that if a system/interface is not available, reasonable but limited attempts will be made to fix the problem. There will be no HR or Financial Services staff available to help resolve problems for administrators.

We hope you enjoy the time off for the holidays.

Sincerely,
Enterprise Applications & Solutions Integration

Posted on

AMS System Outage – December 7

Date: November 22, 2024
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: AMS System Outage – December 7

 

Dear AMS Users,

Please note that the systems below will be unavailable on Saturday, December 7 from 5 to 11 a.m. due to system maintenance:

  • Academic Administrative Appointments (AAA)
  • AMS SAP GUI
  • Capital Projects Portal
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
  • Expense Reimbursement Direct Deposit (ERDD)
  • Fiori Launchpad Reporting
  • Invoice Workflow
  • My Customer Account
  • My Research (MR/Portal)
  • SAP Asset Manager Mobile (sync will not work)
  • uSOURCE

See our System Availability page for a list of ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

Posted on

Updates on the University Mobility Contract (VOR 2.0) with Rogers

Connect+Learn invites you to attend an information session presented by the ITS Telecommunications Department, focused on the recent updates to our mobility VOR contract 2.0 with Rogers Inc.

This meeting will cover essential topics, including reduced monthly plan costs, new hardware discount rates, revised roaming fees, and the introduction of a device recycling program.

Join us to gain valuable insights, clarify any questions you may have, and learn how to take full advantage of these improvements to enhance your mobility experience.  Your participation is crucial as we navigate these exciting changes together.

Resources

Posted on

Entra Connect Upgrade 

Date:   November 11, 2024
To:   InfoTech Listserv
From:  Enterprise Applications & Solutions Integration
Re:   Entra Connect Upgrade 

 

Dear colleagues,

We would like to inform you about an important upcoming upgrade to Entra Connect scheduled for Tuesday, November 19, 2024. The new version of Entra Connect introduces critical updates that improve performance, security, and compatibility, supporting the long-term sustainability of our identity infrastructure. Microsoft has announced end-of-support dates for older versions of Entra Connect. 

Upgrade Date: Tuesday, November 19, 2024, 10:00AM to 4:00PM
Impact on Users: This upgrade is expected to have no anticipated disruption to end users or services during the maintenance period.
We appreciate your understanding and cooperation as we work to ensure our systems remain secure and up to date.
If you have any questions or concerns, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help).

 

Kind regards,

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto

Posted on

EASI teams up with Microsoft: Exploring ROSI’s evolution

On November 11, EASI kicked off the first of three sessions with Microsoft to explore how Azure OpenAI can help evolve the ROSI codebase. The team delved into how developers can create AI prompts to boost productivity and tackle the different complexities of ROSI.

One of the main takeaways?

AI can analyze existing code, explain what it does, and assist with migration to more modern platforms, saving time and effort. Additionally, Azure OpenAI provides U of T control over proprietary code, ensuring privacy and ownership. With AI supporting their efforts, the team could focus on the creative problem-solving that will drive ROSI’s future evolution.

Posted on

Updates on the University Mobility Contract (VOR 2.0) with Rogers

Connect+Learn invites you to attend an information session presented by the ITS Telecommunications Department, focused on the recent updates to our mobility VOR contract 2.0 with Rogers Inc.

This meeting will cover essential topics, including reduced monthly plan costs, new hardware discount rates, revised roaming fees, and the introduction of a device recycling program.

Join us to gain valuable insights, clarify any questions you may have, and learn how to take full advantage of these improvements to enhance your mobility experience.  Your participation is crucial as we navigate these exciting changes together.

Resources

Posted on

Scheduled Maintenance for KMS Server Postponed

Date:   October 30, 2024
To:   InfoTech Listserv
From:  Enterprise Applications & Solutions Integration
Re:   Scheduled Maintenance for KMS Server  Postponed

 

Dear IT Admins,

Please be advised that the Scheduled Maintenance for the KMS server has been postponed to a future date.

KMS activation under the Microsoft Campus and School Agreement (MCSA) has resumed.

Any devices not yet activated should automatically reactivate as per the reactivation details outlined in the MCSA Activation Instructions page.

If you have any questions or encounter any issues, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help).

Thank you for your understanding and cooperation.

Best regards,

Digital Workplace

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto