Please note that OneDrive access is only available for those with active student, staff, or faculty affiliation. OneDrive access is separate from email access. As such, OneDrive access may be removed before your mailbox is decommissioned.
To back up your OneDrive data please refer to the following article: KB0013479
To transfer your UTmail+ Calendar to another email account, please refer to the appropriate article below.
Outlook on the Web
To find instructions on how to export and import your calendar on Outlook on the Web, please refer to: KB0015230
Outlook for Windows
To find instructions on how to export and import your calendar on Outlook for Windows, please refer to: KB0015164
Outlook for Mac
To find instructions on how to export and import your calendar on Outlook for Mac, please refer to: KB0015231
Apple Mail
To find instructions on how to export and import your calendar on Apple Mail, please refer to: KB0015167
To find instructions on how to copy events between calendars on Apple Mail, please refer to: KB0015119
Gmail
To import calendar items into a Gmail account, please refer to: KB0015286
There are various ways to transfer email contacts from your UTmail+ account to another email account. Please see instructions on how to complete these processes below.
Mac Contacts
To transfer contacts between accounts on the Mac Contacts app, please refer to: KB0015118
Outlook
To find instructions on how to export your contacts on Outlook on the web, Outlook for Windows, and Outlook for Mac, please refer to: KB0013843
To find instructions on how to import your contacts on Outlook on the web, Outlook for Windows, and Outlook for Mac, please refer to: KB0012758
Gmail
Please note that you can only import your contacts via Gmail, you will not be able to export your content. To find instructions on how to import your contacts please refer to: KB0014991
There are various ways to make a local backup of your email messages or transfer email messages from your UTmail+ account to another email account. Please see instructions on how to complete these processes below.
Local Backup
Apple Mail
To create a local backup of messages in Apple Mail, please refer to the following article: KB0011636
Outlook for Mac
To create a local backup of an Outlook for Mac profile, please refer to the following article: KB0011553
Thunderbird
To create a local backup of messages in Thunderbird, please refer to the following article: KB0011548
Copy Messages between accounts
Apple Mail
To copy messages between accounts in Apple Mail, please refer to: KB0015027
Outlook for Mac
To copy messages between accounts in Outlook for Mac, please refer to: KB0015025
Outlook for Windows
To copy messages between accounts in Outlook for Windows, please refer to: KB0015024
Please note that to transfer all your content you must use the Outlook application. These processes are not compatible with Outlook on the web.
Outlook on Mac
For written instructions on how to export your content and import it into another email account, or create a local backup please refer to the following article: KB0015029
For instructions on how to copy your content into another account please refer to the following article: KB0015025
Outlook on Windows
For written instructions on how to export your content and import it into another email account, or create a local backup please refer to the following article: KB0011456
Video instructions of the transfer process can be found here: https://play.library.utoronto.ca/watch/174f10b5fbfa3ef40559595b47600c15
For instruction on how to copy your content into another account please refer to the following article: KB0015024
Thunderbird on Windows
For instructions on how to create a local copy of your Outlook application data within Thunderbird, please refer to the following article: KB0015170
