EASI

Enterprise Applications and Solutions Integration

News

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Scheduled LISTSERV Upgrade Service Interruption – July 31

Date: July 22, 2024
To:  ACE-IT, EITU, InfoTech Listserv
From: Enterprise Applications & Solutions Integration
Re: Scheduled LISTSERV Upgrade Service Interruption – July 31

Dear colleagues,  

Please be advised that the LISTSERV system will undergo a scheduled upgrade to migrate the LISTSERV server to a supported operating system, as the current operating system has reached its end of life and is no longer supported. This change is necessary to ensure the reliable and secure operation of the LISTSERV service. 

Service outage window: Wednesday, July 31, 2024, at 9:00 a.m. to 5:30 p.m. 

During this outage window, all LISTSERV services will be unavailable. Please note that users will not be able to send or receive messages via the LISTSERV service nor will they be able to access LISTSERV administrative functions.  

Once the upgrade is completed, there will be no change to the end user experience or LISTSERV administrative functions. 

We apologize for any inconvenience this may cause and appreciate your understanding and support as we work to improve your LISTSERV experience.  

Should you have any concerns or questions, please contact help.desk@utoronto.ca 

Thank you for your patience and cooperation.  

Kind regards,
Gary Raposo
Assistant Director, Enterprise Shared Services
Enterprise Applications & Solutions Integration (EASI)
Information Technology Services
University of Toronto
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Please Limit Usage of ROSI and Related Systems on Friday, July 26

Date:  July 22, 2024
To: Registrar’s Offices; ROSI Users
From: Student Information Systems
Re: Please Limit Usage of ROSI and Related Systems on Friday, July 26

 

To all ROSI / ROSI Express / Degree Explorer Users:

Friday, July 26 will be a very heavy enrolment day for students in ACORN, and we expect higher than normal system resource usage for most of the morning.

Please avoid running any ROSI-related processes that might place any additional burden on the system between 8 a.m. and 1 p.m. on Friday, July 26.

Processes to avoid include:

  • ROSI downloads
  • ROSI batch jobs
  • ROSI admissions correspondence batch printing
  • ROSI Express reports
  • Degree Explorer reports and program assessments
  • Student Records Web Services (SRWS) API
  • RXP REST API

ROSI-REPLICA on MI will remain accessible during this time for queries and reports.

On this heavy enrolment day, students will be restricted from accessing some ACORN functions. After 1 pm on Friday, restrictions on the systems will be lifted.

Sincerely,
Student Information Systems

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Office 365 Connectors (Teams) and M365 Group Connectors (Outlook) Retire

Date: July 18, 2024
To: ACE-IT
From: Enterprise Applications & Solutions Integration
Re:  Office 365 Connectors (Teams) and M365 Group Connectors (Outlook) Retire

Dear ACE-IT, 

Microsoft is retiring the Microsoft Office 365 connectors feature in Microsoft Teams and M365 Group Connectors in Outlook. Office 365 Connectors enable users to integrate third-party services and apps directly into the Office 365 environment. Microsoft 365 Groups connectors deliver notifications and updates from online apps, tools, and services 

When a user with an active Office 365 connector posts a message in Teams, a warning about the impending retirement of the connector is included at the bottom. To learn more about retirement and Office 365 & Groups Connectors replacement please check out the knowledge base article.  

Retirement timeline  

August 5, 2024 – September 5, 2024: Microsoft is retiring M365 Groups connectors for Microsoft Outlook on the web and new Outlook for Windows.  

Wave 1 – effective August 15, 2024: All new Office 365 Connector creations will be blocked within all clouds. 

Wave 2 – effective October 1, 2024: All Office 365 Connectors within all clouds will stop working. 

If you have any questions, please submit a ticket through the Enterprise Service Centre. 

 

Kind regards,  

Vicki Vokas, 

Senior Manager, Digital Workplace

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2
easi.its.utoronto.ca 

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Important SAP GUI Upgrade Update – Pop-up Message

Date: July 10, 2024
To: SAP GUI Users
From: Enterprise Applications & Solutions Integration
Re: Important SAP GUI Upgrade Update – Pop-up Message

 

Dear SAP GUI users,

As you may be aware, U of T will be transitioning to the new version of SAP GUI as the current version is no longer supported. IT administrators are currently helping to facilitate this upgrade from SAP GUI 7.6 (Patch 6) to version 8.00 (Patch 4). The new version includes performance improvements, and enhanced stability and security.

Starting July 11 at 7 a.m., if you have not already upgraded, you will see a pop-up message when logging in to SAP GUI. This message will instruct you to contact your IT administrator to install the upgrade. Once you click the checkbox, you can proceed to work on SAP GUI.

Pop up that says "Your version of SAP GUI needs to be upgraded. Please contact your IT admin to install the new version"

This upgrade represents minimal change to business processes – once upgraded, you will see a simplified list of connection entries on the Logon Pad, and you will be able to connect to the AMS environment. There will be no changes to the theme.

Logon Pad:

Current View New View
current view with many connection entries listed on the Logon Pad New view with fewer connection entries on the Logon Pad

If you have questions about timing for the upgrade, please contact your divisional IT administrator.

If you do not have a managed desktop or a local IT administrator, you can submit a ticket to the Enterprise Service Centre.

Sincerely,
Enterprise Applications & Solutions Integration

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Monthly SIS Training Resources & Support Session

Join us on the first Thursday of each month for an informative Connect+Learn session on SIS Training Resources & Support, tailored primarily for new ROSI users. The Student Information Systems (SIS) group manages enterprise student and curriculum applications, and processes for the University.
SIS provides reporting tools, enhancement and production request forms, and support for the SIS applications. In the session, we will discuss:
    • Student Information Systems – What we do and how to get help
    • ROSI and OASIS Training Materials & Resources
    •  What we support and what we do not (and where to go for those)
    •  When to use ESC and how to write a ticket and use ESC appropriately.

 

Resources

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Please do NOT process Change of POSt (CHOP) on Thursday, July 11 and Friday, July 12  

Date:  July 8, 2024
To:  ROSI Users
From: Student Information Systems
Re: Please do NOT process Change of POSt (CHOP) on
Thursday, July 11 and Friday, July 12 

 

*** This e-mail is sent on behalf of Student Accounts, University Registrar’s Office ***

Please do NOT process any batch or online Change of POSt (CHOP) on Thursday, July 11 and Friday, July 12.

If you process a CHOP for a student during this period, the student’s fees will be calculated incorrectly and in a manner that will be very difficult and time-consuming for Student Accounts to correct.

The student’s ACORN Financial Account may be blocked while the corrections are made.

If you must process a CHOP for a student during this period, then you must trigger fees assessment by viewing the student’s invoice and forward an email message to bonnie.vincze@utoronto.ca.

Student Accounts, University Registrar’s Office is testing the Fall 2024-Winter 2025 session fees assessment process during this period, and if the testing is successful, fees assessment will be turned ‘ON’ at 5pm on Friday, July 12 and fees will be available to view on ROSI on Monday, July 15.

Your co-operation is greatly appreciated.

Sincerely,
Student Information Systems

Posted on

The New Transfer Credit Equivalencies Official Launch 

Date: July 2, 2024
To:  Registrar’s Offices
From:  Enterprise Applications & Solutions Integration
Re:  The New Transfer Credit Equivalencies Official Launch

 

Hi everyone,

Enterprise Applications & Solutions Integration (EASI) is pleased to announce that we have launched the new Transfer Credit Equivalencies (administrative application within OASIS) and Transfer Explorer (student application) for the University of Toronto Scarborough, the University of Toronto Mississauga, and the Faculty of Arts & Science.

These applications will improve the way that transfer credit equivalencies data is managed and presented to staff, students and prospective students. They also provide a more modern user experience, enhanced search capabilities, and streamlined processes.

Administrative Application:

  • Transfer Navigator, an existing application, has been replaced by Transfer Credit Equivalencies in the Online Administrative Student Information Services platform (OASIS).
  • Select divisional administrators will have access to this application, which is designed to simplify the process of searching for, creating, assessing, and expiring transfer credits.

Student Application:

  • An updated, redesigned Transfer Explorer application will help undergraduate and prospective students discover how courses will transfer for degree credit at U of T, including interdivisional, external, and international exchange credits.

A redirect has been placed on the previous URL (https://transferex.utoronto.ca/trans-nav/#/), and we encourage you to update your materials with the new URL (https://transferex.utoronto.ca).

If you have any questions, please contact Pierre Hanna, Team Lead of SIS Products and Applications, at pierre.hanna@utoronto.ca

Sincerely,
Student Information Systems

Posted on

EASI Go Prod NGSIS Updates – April 1 to June 30, 2024

Date: July 2, 2024
To:  ROSI Users; ROSI Express Users
From:  Enterprise Applications & Solutions Integration
Re: EASI Go Prod NGSIS Updates – April 1 to June 30, 2024

 

Hi everyone,

Enterprise Applications & Solutions Integration (EASI) would like to update you on the latest major production releases and updates for the NGSIS program and student systems. The following are major changes from April 1 to June 30, 2024:

Accommodated Testing Services (ATS) 
Accommodated Testing Services coordinates on-campus assessment accommodations for students with disabilities who are enrolled in in-class courses offered on the St. George Campus. ATS has released the following enhancements:

  • Released a new feature that provides students with the ability to cancel their test and exam bookings from within ACORN.
  • Added functionality for an email notification to be sent to ATS staff to support their operations when a student cancels a booking within two days or less of an assessment.
  • Added a feedback link where users can fill out a survey to share their experience with the ATS application.

 Course Information System (CIS)
The Course Information System streamlines syllabi and exams processes for instructors and administrators. CIS has made the following releases: 

  • Performed a database upgrade/migration to improve reliability and scalability, and prepare for future data reporting needs.
  • Added a feedback link where users can fill out a survey to share their experience with the CIS application.

 Curriculum Publisher (CP)
The Curriculum Publisher is an online application that allows divisions and departments to publish course and program offerings. Between April 1 and June 30, divisional calendars were published for the following areas: the University of Toronto Mississauga, the Faculty of Arts & Science, the University of Toronto Scarborough, and the Faculty of Music.

eMarks (May 24, 2024)
eMarks enables the online submission of course grades and amended grades. It also allows instructors and departments to track any changes made to a student’s grade. On May 24, EASI fixed an issue that was causing application user sessions to occasionally expire prematurely.

Student Advising Service (SAS)
The Student Advising Service team completed two releases (1.4 and 1.5), as well as the Salesforce summer 2024 update. Key highlights include user interface changes that removed non-necessary fields and added two new fields (department and division). Additional user interface changes were made to support the upcoming onboarding of the Faculty of Music, the Faculty of Information, and the John H. Daniels Faculty of Architecture, Landscape and Design. The releases also included bug fixes related to security and access, and notes.

Student Information Systems (SIS) Core Systems 
The administrative core systems, including ROSI, ROSI Express, and OASIS, completed the following major releases:

  • Performed OUAC enhancements to retain local copies of outgoing data for transcripts and decisions.
  • Supported the preparation and execution of summer fees assessment and fiscal year end.
  • Prepared and submitted T2202 tax form deltas to the CRA for the past five years.

The student core systems, including ACORN and Degree Explorer, completed the following major releases:

  • Enhanced the display of deferred exams within a student’s exam schedule in ACORN.
  • Enhanced the display of a student’s academic standing on their student record in Degree Explorer.
  • Enhanced degree completion options to support School of Graduate Studies in Degree Explorer.

SIS Website and Enterprise Service Centre (ESC) Service Commitments

Over the winter and spring, the Client Engagement team has updated and restructured the SIS website to make it more helpful to users. The changes include:

  • Updating all ROSI user guides and manual (PDF versions).
  • Creating a more logical grouping of learning and support topics.
  • Providing clear guidelines on working with confidential data, including tools for masking confidential data in support tickets and presentations.

The support team across SIS has also articulated our service commitment with respect to support requests in the Enterprise Service Centre. It lays out our commitment to respond to all tickets within 24 hours and provides timelines for resolution. The service commitment and instructions for ESC submissions can be found on our Help & Support page.

Transfer Credit Equivalencies (June 24)
The Transfer Credit Equivalencies project launched on June 24 for the University of Toronto Scarborough, the University of Toronto Mississauga, and the Faculty of Arts & Science. This platform helps undergraduate and prospective students discover how courses will transfer for degree credit at U of T. The launch includes the administrative application within OASIS and the revamped student application, Transfer Explorer. These applications will improve the way that transfer credit equivalencies data is managed and presented to staff, students and prospective students. They also offer a more modern user experience, enhanced search capabilities, and streamlined processes.

Sincerely,
Student Information Systems

Posted on

AMS GUI Planned Outage for ATB Increase – July 10

Date: June 26, 2024
To: AMS GUI Users
From: Enterprise Applications & Solutions Integration
Re: AMS GUI Planned Outage for ATB Increase – July 10

 

Dear AMS GUI users,

Please note that the Administrative Management System (AMS) will not be available for GUI users from Wednesday, July 10, 2024 at 5 p.m. to Thursday, July 11 at 5 a.m. This outage will allow for the preparation for the across-the-board (ATB) increase for USW staff.

All other AMS web-based systems, including Administrative Academic Appointments (AAA), Expense Reimbursement Direct Deposit (ERDD), My Research, Capital Project Portal, Invoice Workflow, Employee Self-Service (ESS), Manager Self-Service (MSS), EvoSuite Applications, SAP Asset Manager Mobile, and Fiori Launchpad Reporting will remain available during this time.

See our System Availability page for ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration