EASI

Enterprise Applications and Solutions Integration

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ACORN to Enforce UTORMFA Authentication August 9

Date: July 6, 2023
To: ROSI Users; Registrar’s Offices
From: Enterprise Applications & Solutions Integration
Re:  ACORN to Enforce UTORMFA Authentication August 9

 

Hi everyone,

In an effort to enhance security, starting August 9 students who have already signed up for UTORMFA will be prompted to use multi-factor authentication when logging in to ACORN along with their UTORid.

New students who have not enrolled in UTORMFA within the 14-day period after setting up their UTORid will be blocked from all U of T applications, including ACORN, until they complete their enrolment.

Alumni and new students who have not yet converted their JOINid to UTORid can continue to access ACORN using their JOINid without UTORMFA authentication.

Please update any divisional materials that reference the ACORN login process.

Questions? View U of T’s UTORMA Policy and FAQs (see the “Students” section at the bottom of the page).

If you have other questions, please contact Rodney Branch, Manager of Client Services and Process Integration, at rodney.branch@utoronto.ca

Thank you for your support in making this improvement.

Sincerely,
Student Information Systems

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ROSI Access During Student Course Enrolment

Date: July 6, 2023
To: ROSI Users; Registrar’s Offices
From: Enterprise Applications & Solutions Integration
Re:  ROSI Access During Student Course Enrolment

 

Hi everyone,

This is a quick update for ROSI users as fall/winter course enrolment continues for students (UTM Year 3) in ACORN this morning beginning at 8:00 a.m. Yesterday morning during UTSC Year 1 course enrolment, we received a few reports from staff who got the following error when logging in to ROSI:

ROSI log in error that says "ACS Proxy Error Page"

If you encounter this error when accessing ROSI on a course enrolment day, please refresh your browser and try again. You may get a pop-up prompt – proceed with ‘Continue’ and the application should return. The issue is intermittent and related to the system load, and should resolve itself after a refresh or two.

Sincerely,
Student Information Systems

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Please Limit ROSI-Related Processes During Peak Course Enrolment – July 5 and 6

Date: July 4, 2023
To:  ROSI Users; Registrar’s Offices
From:  Enterprise Applications & Solutions Integration
Re:  Please Limit ROSI-Related Processes During Peak Course Enrolment – July 5 and 6

 

To all ROSI / ROSI Express / Degree Explorer Users:

Further to last week’s memo regarding technical issues experienced by students during course enrolment in ACORN, out of precaution we are asking staff users to limit use of ROSI-related processes that may place additional burden on the system during the following enrolment days this week:

  • Wednesday, July 5, 7:45-10:00 AM (UTSC Year 1 enrolment)
  • Thursday, July 6, 7:45-10:00 AM (UTM Year 3 enrolment)

During the above times, please avoid running these processes if possible:

  • ROSI downloads
  • ROSI batch jobs
  • ROSI admissions correspondence batch printing
  • ROSI Express reports
  • Degree Explorer reports and program assessments
  • Student Records Web Services (SRWS) API
  • RXP REST API

Thank you for your cooperation while we continue to work on a resolution to the ACORN technical issues.

Sincerely,
Student Information Systems

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ACORN Technical Issues

Date: June 28, 2023 
To:  ROSI Users; Registrar’s Offices
From:  Enterprise Applications & Solutions Integration   
Re: ACORN Technical Issues

 

Hi Everyone,

ACORN experienced technical issues during course enrolment yesterday and today. The SIS team has been investigating the issue and has determined where the issue is occurring. The team is actively working towards determining the root cause and identifying possible solutions.

We are corresponding directly with divisions who have active course enrolment to work on mitigation strategies and support, and will be providing an update to everyone once we have more information regarding the issue and solution.

Currently, ACORN functionality has returned to normal and the team will continue to monitor should any other issues arise.

Sincerely,
Student Information Systems

Posted on

Default AMS/SAP Printing and Emailing PDFs

Date: June 28, 2023
To: AMS Users
From: Enterprise Applications & Solutions Integration 
Re: Default AMS/SAP Printing and Emailing PDFs

 

 

Dear AMS users,

As you may be aware, Enterprise Applications & Solutions Integration (EASI) is transitioning SAP printing to a front-end solution that will make printing reports from AMS faster, easier and safer.

Starting July 20, your Output Device for printing AMS reports will default to “LOCL” on Windows. If you are a Mac SAP GUI user, please change your print default to “LOCM.” Using LOCL/LOCM, you can easily print reports to PDF and your local printer, as well as email reports directly from AMS.

This simplified approach can be used in all AMS/SAP modules. Please note, web-based applications, including Fiori Launchpad Reporting, Expense Reimbursement Direct Deposit and Employee Self-Service/Manager Self-Service, will continue to print as usual.

See below for the changes you will see on July 20, 2023:

Current View: Until July 19 New View: On July 20
An image of the Output Device screen, which shows the three-digit printing code

If you have not already set your Output Device default to “LOCL” (Windows) / “LOCM” (Mac), you will see your current three-digit printer code.

 An image of the Output Device screen in SAP which has defaulted to "LOCL"

On July 20, you will see “LOCL” as your Output Device. Mac users can change their default to “LOCM.”

Interested in learning more? Visit Financial Service’s documentation site. You can also read a Knowledge Base article about AMS Printing in the Enterprise Service Centre.

Questions regarding printing FIS reports: Contact your FAST Team Faculty Representative

Questions regarding troubleshooting technical issues with printing: Submit ticket to ESC 

 

Sincerely,

Enterprise Applications & Solutions Integration (EASI)
Financial Advisory Services & Training (FAST)

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DocuSign

Join Connect+Learn on a session on DocuSign. It is a service to provide departments within the university community an ability to manage electronic agreements easily with extended benefits to other stages of the agreement process, such as preparing, acting on, and managing agreements.

Topics Discussed will include:

    • What is DocuSign
    • Cost of Enterprise License
    • Demo

Resources

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Yammer Platform Being Disabled

Date:  June 19, 2023
To:  U of T IT community
From:  ITS
Re:  Yammer Platform being disabled

 

Dear colleagues, 

We would like to make you aware of an upcoming change to Yammer services at the University of Toronto. Microsoft is currently upgrading the Yammer platform across all tenants and, at the same time, rebranding the service to Viva Engage.  

Given that Yammer is currently not institutionally supported, the Yammer service used by the community will be disabled effective July 31, 2023. As a result, all users will no longer be able to access any Yammer services after this date.  

This decision has been made based on the recommendations from a Microsoft Tactical Resources Committee (MTAC) working group in consultation with PSEC, UTC and FIPPO which identified several risks associated with the Yammer service, including:  

    • Potential legal implications over privacy and moderation; 
    • Freedom of speech barriers that can arise if the University takes on the responsibility of moderation; 
    • The fact that Yammer access for students cannot be restricted – there is concern of increased risk related to moderation, misuse, and privacy for this group; 
    • No clear organizational ownership for a potential Yammer Moderator role (including resourcing capacity); and 
    • The considerable duplication in functionality between Microsoft Teams and Yammer.  

Next Steps: 

We will notify the Yammer Community Owners beginning June 19th.  

Moving forward, we encourage users to utilize Microsoft Teams for their communication needs. Please refer to our existing training materials for Microsoft Teams to learn more about this service. As an institutional service, Microsoft Teams is supported by local IT organizations within the university as well as ITS. EASI will be contacting community owners to make them aware of this change and to provide guidance on this transition.   

Thank you for your understanding and we appreciate your cooperation. If you have any questions about this transition, please contact Imthiyaz Hameed at imthiyaz.hameed@utoronto.ca.  

 

Best regards, 

Gary Raposo 

Assistant Director, Enterprise Shared Services, EASI 

 

 

 

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Reminder: AMS Password Reset Available in Enterprise Service Centre

Date: June 19, 2023
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: Reminder: AMS Password Reset Available in Enterprise Service Centre

 

Dear AMS Users,

As you may be aware, in an effort to streamline processes, increase security and provide an improved user experience, Enterprise Applications & Solutions Integration (EASI) has been working to update the current AMS Password Reset process.

Since April 17, users have been able to quickly and conveniently reset their AMS passwords through an automated process in the Enterprise Service Centre.

After a successful pilot, the previous form on the EASI website will be retired on June 22, 2023 and will redirect to the Enterprise Service Centre.

If you have questions about the password reset process, please review these FAQs.

Sincerely,
Enterprise Applications & Solutions Integration

Posted on

U of T Stream (Classic) retirement timeline

Date:  June 7, 2023
To:  U of T IT and education technology communities
From:  Enterprise Applications & Solutions Integration; Academic, Research & Collaborative Technologies (ARC)
Re: U of T Stream (Classic) retirement timeline

Dear colleagues,

Over the past year, Microsoft has been working to roll out a new and modernized version of Stream, the video application for Microsoft 365, that leverages SharePoint as its underlying platform.

As part of the transition to Stream (on SharePoint) Microsoft has announced that it will retire Stream (Classic). Once retired, videos stored in the University’s Stream (Classic) portal that have not been downloaded or migrated will not be accessible to end users.

Stream (Classic) video owners will have until August 29 to review and download or request migration for videos they would like to move to Stream (on SharePoint).

To minimize disruptions to teaching and administrative activities and ensure the community has uninterrupted access to video content originating in Stream (Classic), the retirement will follow a phased approach. Please note the following important dates:

July 11, 2023 

Users can no longer upload new videos to Stream (Classic) but can continue to view, share and download content. 

July 11 to August 28 

Users should review their videos in Stream (Classic) and download any videos they wish to retain. Users with large volumes of videos (>30) can submit requests to stream.support@utoronto.ca to have their content migrated to OneDrive or SharePoint. 

August 29, 2023 

Stream (Classic) will be retired in the U of T tenant. Videos that have not been downloaded or migrated will no longer be accessible to end users.

Support

Information Technology Services (ITS) will support the University IT and educational technology communities throughout this transition period with regular updates. We will communicate with the Stream (Classic) user community directly throughout the summer to provide information, cutoff reminders and resources. Our support team will proactively contact users with large video repositories to offer assistance via scheduled content migrations.

Next steps

The first notice to Stream (Classic) video owners will go out on Thursday, June 8. We ask that Stream (Classic) end users, IT and educational technology support staff do the following:

While Stream (Classic) has played an important role in hosting videos and generating captioning for both teaching and administrative activities, we are confident in the improved, streamlined experience that Stream (on SharePoint) provides

Please direct any questions from your community regarding the Stream (Classic) retirement and the transition to Stream (on SharePoint) to stream.support@utoronto.ca.
Kind regards,

Jeremy Graham, Assistant Director, Operations, Academic, Research & Collaborative Technologies (ARC)

Vicki Vokas, Senior Manager, Client Services, Enterprise Applications & Solutions Integration (EASI) 

Additional resources