EASI

Enterprise Applications and Solutions Integration

News

Posted on

EASI Go Prod AMS & Enterprise Shared Services Updates – March 1 to May 31, 2026

Date: June 1, 2026
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: EASI Go Prod AMS & Enterprise Shared Services Updates – March 1 to May 31, 2026

 

Hi everyone,

Enterprise Applications & Solutions Integration (EASI) would like to update you on the latest major production releases and updates for U of T’s Administrative Management Systems (AMS) and Enterprise Shared Services.
The following are major changes from March 1 to May 31, 2026:

AMS/SAP Technical Platform

Fiscal Year-End Closure 2026 (May 1)
Multiple teams from EASI and Financial Services worked together to ensure the 2026 Fiscal Year-End event was successful. Throughout the year, the teams worked to optimize system efficiencies and improve availability. As a result, processing times decreased and Fiori Launchpad Reporting enabled users to continue business operations during the fiscal year-end closure period.

Human Resources Information System

TRACS Successfully Migrated to Azure (March 11)
On March 11, the institutional TA Recruitment & Appointment Coordination System (TRACS) was successfully migrated to EASI’s Microsoft Azure environment, enhancing platform reliability, scalability and security. This modernization positions TRACS to better support evolving operational needs while improving system resilience and long-term sustainability.

SuccessFactors 2026 H1 Update (May 15)
As part of our ongoing maintenance of SuccessFactors services, the 2026 H1 update was applied on May 15. Learners can now access a redesigned interface from the Learning homepage to easily view program information, curriculum details and progress status. In addition, Performance & Goals forms have been enhanced and upgraded to the latest version, providing a more streamlined and modern user experience. 

My Research

SSHRC Institutional Grants (SIG) Report Refinements (April 1)
On April 1, enhancements to the SIG Award Completion Report were successfully launched, improving clarity, data quality and operational reliability. Updates included a new SSHRC Activity section, strengthened validations across key sections (Personnel and Outcomes) and improved picklist functionality. Additionally, expanded Excel export capabilities now include new data fields and reporting details, supporting more accurate and efficient analysis for stakeholders.

Enterprise Shared Services

HR Service Centre Enhancements (May 4)
On May 4, the Enterprise Service Centre team completed a major enhancement initiative to modernize and streamline the university’s internal HR self-service experience for faculty members, librarians and staff. The upgraded HR Service Centre introduced a personalized homepage with quick access to HR services, improved navigation to information articles and forms, centralized access to common HR applications and platforms and integrated support through the HR ticketing system. The release also delivered enhanced visibility for tasks, requests and surveys through the “My Active Items” area, along with guided tours to support new users. These improvements created a more intuitive, integrated and user-friendly HR experience, improving accessibility to HR resources and support services across the university.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

Posted on

Cloud-deleted files will no longer appear in local Recycle Bin or Trash

Date:  May 27, 2026
To: InfoTech-L, EASI website 
From: Enterprise Applications & Solutions Integration 
Re: Cloud-deleted files will no longer appear in local Recycle Bin or Trash 

 

Dear colleagues,

Microsoft is changing how deleted OneDrive files are handled. This rollout is expected to be completed by late May 2026.   

What is changing  

If a OneDrive synchronized file or folder is deleted on the Web or another device, it will no longer appear in your computer’s Recycle Bin/Trash.  

Instead, you can recover it from the OneDrive for Web/SharePoint Online Recycle bin. 

How to restore a deleted file in OneDrive for Web/SharePoint Online: 

    • Open the Recycle Bin 
    • Select the file 
    • Click Restore 

Deleted files are stored in the online Recycle Bin for up to 93 days. 

Resources 

If you have any further questions or concerns, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help). 

Kind regards, 

Enterprise Applications & Solutions Integration (EASI) 

Information Technology Services, University of Toronto

Posted on

AMS System Maintenance – June 6

Date: May 20, 2026
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: AMS System Maintenance – June 6

 

Dear AMS Users,

Please note that the systems below will be unavailable on Saturday, June 6 from 5 to 8 a.m. due to system maintenance:

  • Academic Administrative Appointments (AAA)
  • AMS SAP GUI
  • Capital Projects Portal
  • Concur (posting claims to AMS and progressing the workflow will resume once AMS is back online. Concur itself will be available 24/7)
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
  • Fiori Launchpad Reporting
  • Invoice Workflow
  • Customer Account
  • My Research (MR/Portal)
  • SAP Asset Manager Mobile (sync will not work)
  • uSOURCE

See our System Availability Page for a list of ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

Posted on

Upcoming SharePoint Experience Updates

Date:  May 14, 2026
To: EASI website 
From: Enterprise Applications & Solutions Integration 
Re: Upcoming SharePoint Experience Updates

 

Microsoft will begin rolling out a redesigned SharePoint experience between May and July 2026. The update introduces a refreshed SharePoint start page and a new app bar designed to make it easier to discover content, publish communications, and create SharePoint resources.

For details on the document library updates and screenshots of the changes, see: https://utoronto.sharepoint.com/sites/SPLearn/SitePages/SharePoint-Libraries-have-a-new-look-and-feel.aspx

Enterprise Applications & Solutions Integration (EASI) 

Information Technology Services, University of Toronto

Posted on

Microsoft Teams interface updates. App bar simplification and default threaded channels

Date: April 29, 2026
To: U of T Community
From: Enterprise Applications & Solutions Integration
Re: Microsoft Teams interface updates. App bar simplification and default threaded channels

Dear colleagues,

Microsoft is introducing two user interface updates in Microsoft Teams to improve navigation and conversation organization.
These changes are rolling out automatically and do not require administrative action.

What is changing

    • Simplified Teams app bar
      The Teams app bar on desktop (Windows and macOS) will display fewer items by default.
      Overflow apps will move to a “View more apps” menu.
      Users can show or hide the app bar to create more workspace.
    • Default threaded layout for first channel in new teams
      For newly created teams, the first channel will default to a threaded (conversation) layout instead of Posts.
      This aligns with the default behaviour of new channels and supports clearer discussions.

 

Who is affected

    • All Microsoft Teams desktop users (app bar update)
    • Users participating in newly created Teams (channel layout change)

 

Action required

    • No action is required.
    • Optional:
      • Use keyboard shortcuts to show or hide the Teams app bar:
        • Windows: Ctrl + \
        • Mac: Cmd + \
      • Team owners can switch channel layout from threaded to Posts if preferred.

 

Timeline

    • App bar simplification:
      • General Availability: End of April 2026
    • Default threaded channel layout:
      • General Availability: Early May 2026 (rollout expected to complete in early May 2026)

 

If you have any further questions or concerns, please submit a ticket to the Enterprise Service Centre at
(https://uoft.me/m365help).

Kind regards,

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto

Posted on

Limiting Onmicrosoft Domain Usage for Sending Emails

Date: April 28, 2026
To: ACE-IT, MTRC, EITU, InfoTech Listserv, Tri-campus Help Desk Leads  
From: Enterprise Applications & Solutions Integration 
Re: Limiting Onmicrosoft Domain Usage for Sending Emails

 

Dear colleagues, 

Microsoft has announced a policy change affecting email sent from default onmicrosoft.com domains, also known as Microsoft Online Email Routing Address (MOERA) domains. This update is intended to improve email deliverability and reduce misuse across shared Microsoft-managed domains. 

What is changing 

Microsoft has stated that MOERA domains should no longer be used for regular outbound email. As part of our internal review, we have identified a number of system-generated mailboxes (such as Microsoft Bookings mailboxes) that currently use the onmicrosoft.com domain for sending email. We are making configuration updates to ensure these services use the institutional domain for outbound email. 

Who is affected 

This change will affect: 

    • Using an onmicrosoft.com domain as the primary SMTP address for mailboxes.  
    • Applications, scripts, or devices that send email using onmicrosoft.com addresses. 
    • Services configured to send notifications or invitations from MOERA domains. 
    • Hybrid environments or workflows where onmicrosoft.com domains are used as fallback or default sender addresses. 

Before and during the configuration update, we will be sending targeted communications to the following groups: 

    • Departmental local IT teams for Outlook Shared Resource Calendars, Mail-enabled Security Groups, etc. 
    • Owners of Microsoft Bookings pages (excluding Bookings with Me) 

For other account types, including Teams Spaces, Distribution Lists, and Microsoft 365 Groups, no user impact is expected. If you experience any issues sending emails for these account types, please open a support ticket (https://uoft.me/m365help). 

Timeline 

    • For our tenant, this change will begin rolling out on June 1, 2026.  

Learn more: Limiting Onmicrosoft Domain Usage for Sending Emails 

If you have any further questions or concerns, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help). 

Kind regards, 

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto 

 

Posted on

ROSI Database Quarterly Maintenance – Friday, May 22

Date: April 28, 2026
To: ROSI Users; Registrar’s Offices
From: Enterprise Applications & Solutions Integration
Re: ROSI Database Quarterly Maintenance – Friday, May 22

 

Dear ROSI users,

Please note that we will need to take ROSI and most associated student information systems offline on Friday, May 22 from 5 to 9 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.

The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 – 20 minutes after the end of the maintenance period and applications have been restarted.

The following systems will be affected:

  • Accommodated Testing Services (Student and Admin)
  • ACORN
  • Course Information System
  • Degree Explorer (Student and Admin)
  • EASI Institutional File Transfer
  • eMarks
  • Online Administrative Student Information System (OASIS) – including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
  • ROSI
  • ROSI Express
  • ROSI Files
  • Safety Abroad Student Registry
  • Varsity Blues Registration System
  • Web services/APIs

Timetable Builder (Student) will remain available.

A notice will be posted on the ACORN launchpad so that students will be aware of the outage.

Thank you for your patience as we make these improvements.

Sincerely,
Student Information Systems

Posted on

Microsoft removing Copilot from select Office apps

Date: April 27, 2026
To: MTRC, EITU, InfoTech Listserv, Tri-campus Help Desk Leads  
From: Enterprise Applications & Solutions Integration 
Re: Microsoft removing Copilot from select Office apps 

 

Dear colleagues, 

Microsoft announced a service change affecting Copilot availability for M365 office applications for users without a paid Microsoft 365 Copilot premium license. 

What is changing 

    • Starting on April 15, 2026, the Copilot icon in ribbon is no longer available in: Word, Excel, PowerPoint, and OneNote. 
    • Copilot Chat remains available to faculty, staff and students:  
    • In the Microsoft 365 Copilot app 
    • In the Outlook app, including the inbox and calendar features 
    • In the Teams app 

 

Who is affected 

    • Users without a paid Microsoft 365 Copilot Premium license  
    • No changes for full Copilot-licensed users  

 

What you need to do 

    • No action is required from your end.  
    • If you need Copilot in Word, Excel, PowerPoint, or OneNote, a paid Microsoft 365 Copilot license is required. (learn more)  

 

If you have any further questions or concerns, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help). 

Kind regards, 

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto 

Posted on

Updating Listserv Mail Software

Date: April 1, 2026
To: ACE-IT, EITU, MTRC, InfoTech Listserv, Tri-campus Help Desk Leads  
From: Enterprise Applications & Solutions Integration 
Re: Updating Listserv Mail Software

 

Dear colleagues,  

Please be advised that we will be performing a scheduled update to the LISTSERV Mail Server on April 9, 2026, from 8:00 a.m. to 8:30 a.m. 

During this maintenance window, LISTSERV service will be temporarily degraded. Users may experience up to a 30‑minute delay in mail delivery. 

Service outage window:  

April 9, 2026, from 8:00 a.m. to 8:30 a.m. 

Once the upgrade is completed, there will be no change to the end user experience or LISTSERV administrative functions. 

We apologize for any inconvenience this may cause and appreciate your understanding and support as we work to improve your LISTSERV experience.  

Should you have any concerns or questions, please contact help.desk@utoronto.ca. 

Thank you for your patience and cooperation.  

 

Kind regards,  

Enterprise Applications & Solutions Integration 

Information Technology Services  

University of Toronto