Reminder: AMS Password Reset Available in Enterprise Service Centre

Date: June 19, 2023
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: Reminder: AMS Password Reset Available in Enterprise Service Centre

 

Dear AMS Users,

As you may be aware, in an effort to streamline processes, increase security and provide an improved user experience, Enterprise Applications & Solutions Integration (EASI) has been working to update the current AMS Password Reset process.

Since April 17, users have been able to quickly and conveniently reset their AMS passwords through an automated process in the Enterprise Service Centre.

After a successful pilot, the previous form on the EASI website will be retired on June 22, 2023 and will redirect to the Enterprise Service Centre.

If you have questions about the password reset process, please review these FAQs.

Sincerely,
Enterprise Applications & Solutions Integration

U of T Stream (Classic) retirement timeline

Date:  June 7, 2023
To:  U of T IT and education technology communities
From:  Enterprise Applications & Solutions Integration; Academic, Research & Collaborative Technologies (ARC)
Re: U of T Stream (Classic) retirement timeline

Dear colleagues,

Over the past year, Microsoft has been working to roll out a new and modernized version of Stream, the video application for Microsoft 365, that leverages SharePoint as its underlying platform.

As part of the transition to Stream (on SharePoint) Microsoft has announced that it will retire Stream (Classic). Once retired, videos stored in the University’s Stream (Classic) portal that have not been downloaded or migrated will not be accessible to end users.

Stream (Classic) video owners will have until August 29 to review and download or request migration for videos they would like to move to Stream (on SharePoint).

To minimize disruptions to teaching and administrative activities and ensure the community has uninterrupted access to video content originating in Stream (Classic), the retirement will follow a phased approach. Please note the following important dates:

July 11, 2023 

Users can no longer upload new videos to Stream (Classic) but can continue to view, share and download content. 

July 11 to August 28 

Users should review their videos in Stream (Classic) and download any videos they wish to retain. Users with large volumes of videos (>30) can submit requests to stream.support@utoronto.ca to have their content migrated to OneDrive or SharePoint. 

August 29, 2023 

Stream (Classic) will be retired in the U of T tenant. Videos that have not been downloaded or migrated will no longer be accessible to end users.

Support

Information Technology Services (ITS) will support the University IT and educational technology communities throughout this transition period with regular updates. We will communicate with the Stream (Classic) user community directly throughout the summer to provide information, cutoff reminders and resources. Our support team will proactively contact users with large video repositories to offer assistance via scheduled content migrations.

Next steps

The first notice to Stream (Classic) video owners will go out on Thursday, June 8. We ask that Stream (Classic) end users, IT and educational technology support staff do the following:

While Stream (Classic) has played an important role in hosting videos and generating captioning for both teaching and administrative activities, we are confident in the improved, streamlined experience that Stream (on SharePoint) provides

Please direct any questions from your community regarding the Stream (Classic) retirement and the transition to Stream (on SharePoint) to stream.support@utoronto.ca.
Kind regards,

Jeremy Graham, Assistant Director, Operations, Academic, Research & Collaborative Technologies (ARC)

Vicki Vokas, Senior Manager, Client Services, Enterprise Applications & Solutions Integration (EASI) 

Additional resources

Connection and community: EASI’s workplace wellness pilot program

Wellness Program leaders and ambassadors pose with their certificates

In a move to connect with staff, create a sense of community, and implement sustainable wellness initiatives, Enterprise Applications & Solutions Integration (EASI) recently completed a six-month Wellness Pilot Program.

Launched in October 2022, this program leveraged lessons learned from a 2021 EASI focus group on return to campus, and engaged expertise from the Division of People Strategy, Equity & Culture (PSEC).

The pilot kicked off with an EASI Wellness Interest Survey to gather important insights from staff. It also involved the development of monthly toolkits that included wellness messaging slides for managers and wellness ambassadors to share with their teams, tips and resources based on the wellness theme of the month, a newsletter, suggested wellness activities, and a website.

“We wanted to make the return to the office more engaging and effective,” says Vikram Chadalawada, assistant director of student information systems with EASI, and program sponsor. “We also wanted to gather diverse perspectives and create an inclusive, impactful program that aligns on key wellness themes that would most benefit staff.”

Measuring sentiment and outcomes was crucial for the success of the pilot.

“By gathering survey feedback, we could analyze key areas of concern,” says Chadalawada. “We discovered that staff would like resources that focused on topics including work-life balance, mental health training and workshops on health topics. Not only could we ensure we delivered relevant resources, but we could also work in a flexible way, modifying our approach based on program adoption.”

With this feedback, the Wellness Program Team hosted focused sessions to provide EASI staff with useful resources. These included popcorn webinars on adjusting to the workplace, healthy habits, financial stress and respectful relationships.

“I wanted to thank all the ambassadors especially, Mariana, Dana, Aline and Richa who spent a lot of time and effort preparing the popcorn prior to each wellness webinar and working tirelessly behind the scenes to ensure each event was successful,” says Chadalawada.

The pilot involved six Wellness Ambassadors, who provided input, implemented resources, and promoted the program to staff.

“It was important to me to be involved in this pilot to raise more awareness about health topics and wellness resources,” says Aline Pruvot, services engagement coordinator with EASI, and lead wellness ambassador. “Organizing wellness events has been fun! I truly enjoyed sharing information and resources with the EASI community, and it was a fantastic opportunity to get to know EASI staff better.”

It was also crucial to work collaboratively with PSEC staff. Richa Chodha, an integrated wellness consultant with PSEC, was instrumental in putting together the program – from helping with the terms of reference to providing guidance and monthly toolkits.

“I was involved in planning and creating structure around a wellness program while collaborating with EASI leaders on the best way to promote and implement wellness initiatives for their group of staff,” says Chodha. “Every team will have different well-being needs and therefore it’s imperative to listen to the feedback received from staff, to ensure the success of the program and take a human-centered approach. These programs help employees feel heard and valued while shifting the culture in a positive direction.”

The pilot ended in March 2023, and a celebration to recognize participants was held on April 25.

“These types of wellness programs are important,” says Cathy Eberts, director of enterprise applications and deputy CIO with EASI. “A tremendous amount of work has gone into this pilot and it has been a great example of the type of shared leadership we are hoping to foster within the department.  I’m excited to see where this program takes us in the future.”

Next steps for the program include recruiting more Wellness Ambassadors and promoting the website, which has information on how to get involved, a calendar of events, resources and a discussion board. The program will officially launch in summer 2023.

“We’re excited that this pilot was so successful, and we were able to take workplace wellness to the next level,” says Chadalawada. “Not only can this pilot serve as a useful foundation for our department, but it can also provide an example for other areas of the university.”

 

Thank you to the Wellness Program Team for a successful pilot program!

Program Sponsors

  • Cathy Eberts
  • Erin Jackson

Program Leads

  • Vikram Chadalawada
  • Richa Chodha
  • Aline Pruvot

Wellness Ambassadors – Pilot Group

  • Jimmy Au
  • Justin Charlick
  • Dana Pogaceanu
  • Aline Pruvot

Honorary Ambassadors – Pilot Group

  • Mariana Vardaei
  • Vicki Vokas

 

M365 Web Apps minimum supported browsers changes from July 2023

Starting July-2023, customers using unsupported browsers, or unsupported versions of supported browsers will have a degraded experience or be unable to connect to the Microsoft 365 web apps mentioned in the products affected section.

For the best experience with Microsoft 365 for the web, it is recommended to use the most recent versions of the following browsers:

  • Windows 10 / 11: The new Microsoft Edge, Microsoft Edge Legacy, Mozilla Firefox, or Google Chrome
  • Windows 8.1 or 7 (SP1): The new Microsoft Edge, Firefox or Chrome
  • Mac OS X (10.10 and later): The new Microsoft Edge, Apple Safari 10+ or Chrome

ROSI Database Quarterly Maintenance – Friday, June 9

Date:  May 9, 2023
To:  ROSI Users; Registrar’s Offices
From:  Enterprise Applications & Solutions Integration
Re:  ROSI Database Quarterly Maintenance – Friday, June 9

 

Dear ROSI users,

Please note that we will need to take ROSI and most associated student information systems offline on Friday, June 9 from 5 p.m. to 9 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.

In addition, while ROSI-REPLICA on MI will remain accessible during the maintenance, data will not be synced with ROSI starting at 5 p.m.  It will be synced again at 9 p.m. when maintenance is complete.

The following systems will be affected:

  • Accommodated Testing Services (Student and Admin)
  • ACORN
  • Course Information System
  • Degree Explorer (Student and Admin)
  • EASI Institutional File Transfer
  • Elections
  • eMarks
  • Exam Photo Invigilation
  • Online Administrative Student Information System (OASIS)
  • ROSI
  • ROSI Express
  • ROSI Files
  • Safety Abroad Student Registry
  • Varsity Blues Registration System
  • Web services/APIs

A notice will be posted on the ACORN launchpad and on social media so that students are aware of the outage.

Thank you for your patience as we make these improvements.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,
Student Information Systems

System Outage – May 14 from 6:00 am to 10:00 am

Date: May 3, 2023
To:
AMS Users
From:
Enterprise Applications & Solutions Integration
Re: System Outage – May 14 from 6:00 am to 10:00 am

 

Dear AMS Users,

Please note that the systems below will be unavailable on Sunday, May 14 from 6:00 am to 10:00 am due to system maintenance:

  • Academic Administrative Appointments (AAA)
  • AMS SAP GUI
  • Capital Project Portal
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • Employees@UofT
  • EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
  • Expense Reimbursement Direct Deposit (ERDD)
  • Fiori Launchpad Reporting
  • Invoice Workflow
  • My Customer Account
  • My Research (MR/Portal)
  • SAP Asset Manager Mobile (sync will not work)
  • uSOURCE

See our System Availability page for a list of ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

Getting Started with Power BI

Join Connect+Learn for a session on getting started with Power BI. The session will include the following:

  • Use cases for demo
  • Power BI demo
    • Connect to data sources from Power BI
    • Build Power BI report using visualization ​
    • Publish report to a workspace in the cloud and share with users​
    • Schedule dataset refreshes in the cloud
    • Subscribe to reports using user emails
    • Connect to Power BI Shared Dataset
    • Create an App with a package of reports and permission setting​s
  • Resources: Power BI Toolbox and Training Videos Report

The following prerequisites for this sessions are:

  • Downloaded Power BI Desktop Clients
  • Connected to Cisco AnyConnect AdminVPN
  • Granted access to UofT’s premium workspace (requested through ESC ticket)
  • Have access to ROSI-REPLICA database (requested through ESC ticket)

Resources

 

Update: Azure Data Studio and Power BI Resources

Date: April 18, 2023
To:
Azure Data Studio and Power BI Users
From:  Reporting and Analytics Technology Team, EASI
Re: Update: Azure Data Studio and Power BI Resources

 

Hi everyone,

The Reporting and Analytics Technology Team at Enterprise Applications & Solutions Integration would like to provide you with an update on the latest resources for Azure Data Studio and Power BI.

Connect+Learn Presentation: Getting Started with Power BI

When: Wednesday, April 26 at 11 a.m.
Where: Join Microsoft Teams Meeting and Add to Calendar

The session will include the following:

  • Use cases for demo
  • Power BI demo
    • Connect to data sources from Power BI
    • Build Power BI report using visualization ​
    • Publish report to a workspace in the cloud and share with users​
    • Schedule dataset refreshes in the cloud
    • Subscribe to reports using user emails
    • Connect to Power BI Shared Dataset
    • Create an App with a package of reports and permission setting​s
  • Resources: Power BI Toolbox and Training Videos Report

Training Videos
We have also published the following Azure Data Studio training videos:

You can view all introductory videos on our Training Resources page, and we will also be developing intermediate and advanced training videos shortly.

Finally, you can find all resources in the Power BI Toolbox.

If you have any questions, please contact Katie Babcock at katie.babcock@utoronto.ca

Sincerely,

Reporting and Analytics Technology Team
Enterprise Applications & Solutions Integration