Dear Kronos users,

As you may be aware, on December 13 we were notified about an issue with the Kronos application. The application continues to remain unavailable, and the issue is being investigated by the Ultimate Kronos Group (UKG).

The EASI Kronos team has reached out to those affected with instructions regarding business continuity for the following payroll periods: 25, 26 and the first payroll period of 2022 (payroll period 01).

We will continue to receive updates from Kronos and will update the community as required.

Thank you for your patience as UKG works to resolve the issue.

Sincerely,
Enterprise Applications & Solutions Integration

Hi All,

Due to the Kronos outage, departments will need to pay period 26 and the first pay of 2022 in SAP (HRIS).  As a workaround, please do the following to enter pay for the next two pay periods:

PP26 – 2021 – December 12 to 25, 2021 

1. Please ask managers to provide the following by 5pm on December 17, 2021
   • Paper timesheets for the time period of December 12 to 16, 2021
   • Estimated hours for the time period of December 17 to 25, 2021
2. Payroll should use the Excel Upload Time management sheet to upload these hours to SAP (HRIS)
3. Please process the hours for your Bi-weekly employees by the 5pm SAP deadline on December 20, 2021
   Note: the monthly employees will reject and that is normal as the Monthly pay was processed on Tuesday December 14, 2021 
4. For corrections to the pay, after the 5pm deadline, these will need to be treated as retroactive adjustments when you return in January, 2022.

Departments have the option to use the previous payroll Schedule to run this payroll.   If that is your preference, please let us know by 5pm on Thursday, December 16, 2021, and your hours will be loaded centrally by the EASI team.

Below is a list of your next steps.  

1. Provide the EASI Kronos Team a list of the employees who should be excluded from the previous payfile (PP25) by 5pm on Thursday December 16, 2021
2. The EASI Kronos team will modify your previous Kronos payfile by 12 noon on Friday December 17, 2021
3. EASI Kronos team will process the BDC file in SAP(HRIS) with the current payroll dates by 2pm on Friday December 17, 2021
4. Departments will go to SM35 to process the BDC with errors, once the BDC file becomes available at 2pm on Friday December 17, 2021
5. Should you have any adjustments after the pay has been processed, please adjust them manually in SAP (HRIS) by the 5pm deadline on Monday, December 20, 2021
6. For corrections the pay, after the 5pm deadline, these will need to be treated as retroactive adjustments when you return in January, 2022.

Note: option for Off-cycle is available on January 5

PP01 – 2022 – December 26, 2021 to January 8, 2022 

1. Please ask managers to provide paper timesheets for the time period for December 26, 2021 to January 8, 2022, by 5pm on January 7, 2022
2. Payroll should use the Excel Upload Time management sheet to upload these hours to SAP (HRIS)
3. Please process the hours for the Bi-weekly employees by the 5pm SAP deadline on Tuesday January 11, 2022
4. For corrections to the pay, you will have the option for off-cycle requests on Wednesday, January 12, 2022

Departments have the option to use the previous payroll Schedule to run this payroll.   If that is your preference, please let us know by 5pm on Thursday January 6, 2022 and your hours will be loaded centrally by the EASI team.

For Below is a list of your next steps. 

1. Provide the EASI Kronos Team a list of the employees who should be excluded from the previous payfile (PP26) by 5pm on Thursday January 6, 2022
2. The EASI Kronos team will modify your previous Kronos payfile by 12 noon on Friday January 7
3. EASI Kronos team will process the BDC file in SAP(HRIS) with the current payroll dates by 2pm on Friday January 7
4. Departments will go to SM35 to process the BDC with errors, once the BDC file becomes available at 2pm on Friday January 7
5. Should you have any adjustments after the pay has been processed, please adjust them manually in SAP (HRIS) by the 5pm deadline on Tuesday January 11, 2022

Note: For absences that are in the previous payfile, they will not be included as they have already occurred in the previous payroll.  For the Optional Pay Process, there is the possibility that employees will receive the wrong pay (either be overpaid or persons who were not on the last payroll may not be paid).  Any adjustments to payroll for these individuals can be made in the subsequent off cycle pay run.

Departments with Clocks 

Please be advised that employees should not continue to punch into clocks at that start and end of their shifts.  Only timecards should be used during the system outage. 

Thanks again for your continued patience and co-operation with this.

Sincerely,
Enterprise Applications & Solutions Integration