EASI has made offboarding employees from IT services like email, ROSI and AMS easier than ever. This session will provide a walkthrough of using the Enterprise Service Centre to offboard employees from IT services. It will be followed by a question and answer session.
EASI Retirements: August 2022
Congratulations to Mike Ryall, who will be retiring on August 31, 2022 after 26 years of dedicated service to U of T.
Over the years, Mike has been a key member of IT at U of T, and has always supported the needs of EASI staff and users across the university. When people need help, they call Mike. He has consistently made himself available to solve complex issues, and his in-depth historical knowledge of U of T has proven invaluable.
Learn more about Mike below, and please join me in wishing him all the best in the future thanking him for his dedication!
Cathy Eberts
Director Enterprise Applications and Deputy CIO
Michael Ryall, Computer Network Support Specialist
Joined U of T: October 1, 1996
Last day of work: May 31, 2022
Retirement: August 31, 2022
Describe your background and how you arrived at EASI
I’ve had a couple of sessions working at U of T. The first one was working as a programmer for four years starting in the 1980s for the Information Student Systems group. I then left for an opportunity at IBM. After a couple of years, the IBM location I was working at became Celestica and I was laid off.
One of the things that interested me at Celestica was LAN administration and there was talk of the mainframe going away, so I thought it would be a good time for a bit of a career path change. I went back to school for about six months to learn about networking and got my Certified Novell Engineer designation. After a couple of small contracts I got back into my old U of T department, now called Student Information Systems, on a contract assisting the senior LAN administrator. The senior LAN administrator had some health issues and was away for a while and I did some major upgrades and changes, and he didn’t know how to do things when he got back. He ended up finding another job at the university, so my contract became permanent.
The department moved from Robarts Library to 246 Bloor St., and we took over the 6th and 7th floors. There were all kinds of changes, and I also became involved in a lot of the renovation planning at 246 Bloor. I remained there until Information Technology Services was formed and merged the various IT groups. I then became part of a desktop support group, now called the Digital Workplace, that has gone through many iterations and I eventually landed in EASI.
What will you remember most about EASI?
Many of the people in EASI have become very good loyal friends over the years and will be missed when I leave. They have also been a fountain of knowledge.
What will you remember most about U of T?
Over the years I’ve been contacted to help fix various problems. It always makes you feel good when someone is extremely grateful that you reached out to them and made things better.
What do you plan to do in retirement?
These last couple of years have been tough. My initial plan is to go down to Florida for the summer and take it easy kayaking, golfing and avoiding computers. If I get the computer bug again, I might look into a contract when I get back.
Office TLS certificate changes for custom applications
To: InfoTech Listserv
From: EASI Communications
Re: Office TLS certificate changes for custom applications
Dear colleagues,
On June 30 Microsoft 365 will update services powering messaging, meetings, telephony, voice and video to use TLS certificates from a different set of Root Certificate Authorities (CAs).
Most IT units will not be impacted by this change. However, Microsoft specifies that custom applications may be impacted when the application explicitly specifies a list of acceptable CAs (i.e uses ‘certificate pinning’). Applications that do not have the new Root CAs in their list of acceptable CAs will receive certificate validation errors. These validation errors may impact the availability or function of custom applications.
Affected products include Microsoft Teams, Skype, Kaizala and Azure Communication Services. Affected endpoints include: *.teams.microsoft.com *.skype.com *.skypeforbusiness.com *.communication.azure.com and *.operatorconnect.microsoft.com.
How to prepare
For a full list of the new Root CAs and to determine whether your custom application will be impacted by these TLS certificate changes, please review this article from Microsoft.
Kind regards,
EASI Communications
System Outage – May 27 at 5 pm to May 29 at 7 pm
To: U of T Staff
From: Enterprise Applications & Solutions Integration
Re: System Outage – May 27 at 5 pm to May 29 at 7 pm
Hi everyone,
Please note that the systems below will be unavailable from Friday, May 27 at 5 pm to Sunday, May 29 at 7 pm.
This outage is planned to facilitate the implementation of the SAP Plant Maintenance and Asset Manager applications. This implementation will support Facilities & Services in improving stewardship of campus building and utility assets through mobile work order management, a central repository of equipment data, digital planning and scheduling of maintenance, and more.
Unavailable Systems
- Academic Administrative Appointments (AAA)
- AMS SAP GUI
- Capital Project Portal
- Employee Self-Service (ESS)/Manager Self-Service (MSS)
- Employees@UofT
- Expense Reimbursement Direct Deposit (ERDD)
- Fiori Launchpad Reporting
- Invoice Workflow
- My Research (MR/Portal)
- uSOURCE
See our System Availability page for ongoing information on system status.
Reminder: ROSI and other student systems maintenance Friday, May 6
To: ROSI Users
From: Student Information Systems
Re: Reminder: ROSI and other student systems maintenance Friday, May 6
Dear ROSI users,
This is a reminder that we will need to take ROSI and all associated student information systems offline from 5 p.m. to 9 p.m., on Friday, May 6 to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m. The following systems will be affected:
- ACORN
- ACORN Grant Application
- Course Information System
- Degree Explorer (Student and Admin)
- Elections
- eMarks
- Exam photo invigilation
- Online Administrative Student Information System (OASIS)
- Rocket Shuttle
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
A notice has been posted on the ACORN launchpad and will be posted on social media so that students are aware of the outage.
Thank you for your patience as we make these improvements.
This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc
Sincerely,
Student Information Systems
AMS Open – AMS FI Fiscal Year-End Closure 2022 Complete
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: AMS Open – AMS FI Fiscal Year-End Closure 2022 Complete
Hi everyone,
We are pleased to announce that FI year-end processing is complete and the AMS system is open. uSOURCE will resume regular functionality at 9 am this morning.
Sincerely,
Enterprise Applications & Solutions Integration (EASI)
Reminder: AMS FI Fiscal Year-End Closure 2022 – Tonight at 7pm
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: Reminder: AMS FI Fiscal Year-End Closure 2022 – Tonight at 7pm
Hi everyone,
This is a reminder that AMS will close for FI year-end processing tonight (Thursday, April 28, 2022) at 7pm and will re-open on Monday, May 2, 2022 at 7am.
Expense Reimbursement Direct Deposit (ERDD), and the Capital Projects Portal and Invoice Workflow will resume regular functionality on Monday, May 2, 2022 at 7am. uSOURCE will resume operation at 9am.
The following summarizes the AMS system availability during the week prior to year-end closing:
Date | Status |
Friday, April 22 | System re-opens at 7am and closes for “Copy Plan to Budget” at 7pm |
Saturday, April 23 | System re-opens at 7am |
Sunday, April 24 | System open regular hours |
Monday, April 25 | System open regular hours |
Tuesday April 26 | System open regular hours |
Wednesday April 27 | System open regular hours |
Thursday, April 28 | Invoice Workflow – Unavailable at 12pm (noon)
System closed to all users at 7pm |
Friday, April 29 | System closed to all users |
Saturday, April 30 and Sunday, May 1 | System closed to all users |
Monday, May 2 | System re-opens at 7am except uSOURCE opens at 9am |
Please check our System Availability page for information on all systems.
For information on the impact of the year-end closing dates on reporting and processing, refer to the Financial Services website.
Please note that the Fiori Launchpad Reporting is available: this is the link to the site. Use your UTORid to login and detailed instructions can be found here: https://finance.utoronto.ca/knowledgecentre/intro-to-fiori-launchpad/
Sincerely,
Enterprise Applications & Solutions Integration (EASI)
Reminder: AMS FI Fiscal Year-End Closure 2022
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: Reminder: AMS FI Fiscal Year-End Closure 2022
Hi everyone,
This is a reminder that AMS will close for FI year-end processing on Thursday, April 28, 2022 at 7pm and will re-open on Monday, May 2, 2022 at 7am.
Expense Reimbursement Direct Deposit (ERDD), and the Capital Projects Portal and Invoice Workflow will resume regular functionality on Monday, May 2, 2022 at 7am. uSOURCE will resume operation at 9am.
The following summarizes the AMS system availability during the week prior to year-end closing:
Date | Status |
Friday, April 22 | System re-opens at 7am and closes for “Copy Plan to Budget” at 7pm |
Saturday, April 23 | System re-opens at 7am |
Sunday, April 24 | System open regular hours |
Monday, April 25 | System open regular hours |
Tuesday April 26 | System open regular hours |
Wednesday April 27 | System open regular hours |
Thursday, April 28 | Invoice Workflow – Unavailable at 12pm (noon)
System closed to all users at 7pm |
Friday, April 29 | System closed to all users |
Saturday, April 30 and Sunday, May 1 | System closed to all users |
Monday, May 2 | System re-opens at 7am except uSOURCE opens at 9am |
Please check our System Availability page for information on all systems.
For information on the impact of the year-end closing dates on reporting and processing, refer to the Financial Services website.
Please note that the Fiori Launchpad Reporting is available: this is the link to the site. Use your UTORid to login and detailed instructions can be found here: https://finance.utoronto.ca/knowledgecentre/intro-to-fiori-launchpad/
Sincerely,
Enterprise Applications & Solutions Integration (EASI)
Managing Your Notifications in Teams
Are your Teams notifications out of control? Join Connect+Learn for this session on managing your notifications in Teams. Topics discussed will include:
- Navigating your Teams notification settings
- Custom notifications for the Teams app
- Setting up notifications for specific teams/channels
- Good practices for managing Teams notifications
Resources
ROSI and other student systems maintenance Friday, May 6
To: ROSI Users
From: Student Information Systems
Re: ROSI and other student systems maintenance Friday, May 6
Dear ROSI users
We will need to take ROSI and all associated student information systems offline 5 p.m. to 9 p.m., on Friday, May 6 to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m. The following systems will be affected:
- ACORN
- Degree Explorer (Student and Admin)
- ACORN Grant Application
- ROSI
- ROSI Express
- Course Information System
- Timetable Builder
- Varsity Blues Registration System
- Safety Abroad Student Registry
- eMarks
- Exam photo invigilation
- Elections
- Web services/APIs
A notice will be posted on the ACORN launchpad and social media so that students are aware of the outage.
Thank you for your patience as we make these improvements.
This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc