System Maintenance – Feb. 12 from 8:00 a.m. to 4:00 p.m.

Date: February 4, 2022
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: System Maintenance – Feb. 12 from 8:00 a.m. to 4:00 p.m.

 

Hi everyone,

Please note that the following systems will be unavailable on Saturday, February 12 from 8:00 a.m. to 4:00 p.m. due to system maintenance:

  • Administrative Academic Appointments (AAA)
  • AMS SAP GUI
  • Capital Project Portal
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • Employees@UofT
  • Expense Reimbursement Direct Deposit (ERDD)
  • Fiori Launchpad Reporting
  • Instructor Lookup Report
  • Invoice Workflow
  • My Research (MR/Portal)

See our System Availability page for ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

Kronos Application – Upcoming Restoration Feb. 6

Date: February 3, 2022
To: Kronos Users
From: Enterprise Applications & Solutions Integration
Re: Kronos Application – Upcoming Restoration Feb. 6

 

Dear Kronos users,

As mentioned in previous communications, the Ultimate Kronos Group (UKG) team has completed restoration activities and the Kronos system will be open for business to U of T staff on Sunday, February 6 at 7:00 a.m. at the beginning of Pay Period 4.

We will be sending more detailed communications to Kronos users today (February 3).

Thank you for your patience as UKG and the EASI Kronos team worked to resolve the issue.

Sincerely,
Enterprise Applications & Solutions Integration

ROSI and other student systems maintenance Friday, March 4

Date: February 1, 2022
To: ROSI Users
From: Student Information Systems 
Re: ROSI and other student systems maintenance Friday, March 4

 

Dear ROSI users

We will need to take ROSI and all associated student information systems offline 5 p.m. to 9 p.m., on Friday, March 4 to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.  The following systems will be affected:

  • ACORN
  • Degree Explorer (Student and Admin)
  • ACORN Grant Application
  • ROSI
  • ROSI Express
  • Course Information System
  • Timetable Builder
  • Varsity Blues Registration System
  • Safety Abroad Student Registry
  • eMarks
  • Exam photo invigilation
  • Elections
  • Web services/APIs

A notice will be posted on the ACORN launchpad and social media so that students are aware of the outage.

Thank you for your patience as we make these improvements.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,
Student Information Systems

Connect+Learn: Introducing Visio

Join Connect+Learn for a brief overview of the Visio diagramming tool. Staff, students and faculty now have access to a new lightweight web-based version of this application as part of the University’s agreement with Microsoft.  

The lightweight version of Visio can be used to create basic flowcharts and other diagrams such as business matrices and process diagrams. It includes core features, over forty-five templates and hundreds of shapes to choose from. 

Resources

Kronos Application Outage Update

Date: January 25, 2022
To:
Kronos Users
From:
Enterprise Applications & Solutions Integration 
Re: Kronos Application Outage Update

 

Dear Kronos users,

As you may be aware, on December 13 we were notified about an issue with the Kronos application. As mentioned in previous communications, the Ultimate Kronos Group (UKG) team are in regular communications with our technical team to complete the recovery activities.

The Kronos system will be open for business to U of T staff on Sunday, February 6 at 7:00 a.m. at the beginning of Pay Period 4.

A Teams channel has been set up for those who have been impacted. If you would like to subscribe to the channel, or receive more detailed updates, please contact Stephanie Yang at stephaniezf.yang@utoronto.ca.

We will continue to receive updates from Kronos and will update the community on Thursday, February 3.

Thank you for your patience as UKG works to resolve the issue.

Sincerely,
Enterprise Applications & Solutions Integration

Visio now available to U of T community

Date: January 14, 2021
To: InfoTech Listserv, EITU
From: EASI Communications
Re: Visio now available to U of T community

 

Dear IT colleagues,  We are pleased to announce that staff, students and faculty now have access to a lightweight web-based version of the Visio diagramming tool as part of the University’s agreement with Microsoft.   The lightweight version of Visio can be used to create basic flowcharts and other diagrams such as business matrices and process diagrams. It includes core featuresover forty-five templates and hundreds of shapes to choose from.   Accessing the new lightweight version of Visio  Community members can access the lightweight version of Visio as they would any other Microsoft 365 application. Go to mail.utoronto.ca, click on the top left waffle menu and select Visio. Alternatively, select Visio from the list of applications from the University’s online Microsoft 365 portal.  Individuals who require advanced Visio features can continue to access paid subscription options through the University’s Licensed Software Office (LSO). Microsoft provides a comparison of the different versions of Visio in this knowledge article.  Community members who are interesting in using the new version Visio are invited to attend a Connect+Learn information session on Thursday, January 27Learn more here.  Kind regards, EASI Communications 

 

 

Schedule for the production of the 2021 Tax Forms     

Date:  January 10, 2022
To:
ROSI Users    
From:
Student Information Systems      
Re: Schedule for the production of the 2021 Tax Forms

 

Dear ROSI users,

*** This e-mail is sent on behalf of Student Receivable and Accounting Office ***

Following is the schedule for the production of the 2021 Tax Forms.

T4A:  

  • Monday, January 10, 2022 – (night) details updated on ROSI.
  • Tuesday, January 11 – Friday, February 4, 2022-Divisional updates for T4A details on ROSI.
  • Monday, February 7, 2022 – file sent to Moore Wallace for printing and mailing of the T4A’s.

T2202:

  • Monday, January 31, 2022-(night) -details updated on ROSI .
  • Tuesday, February 1st – Friday, February 11, 2022 Divisional updates of T2202 details on ROSI .

Feb 21, 2022: T2202 & T4A available on ACORN for students and ROSI/ROSI Express for staff.

For questions regarding the Education Credit details or overall schedule, contact Enterprise Service Centre (ESC)https://uoft.me/rosi-support

For questions regarding T4A details or Tuition Credit details, contact Student Receivable and Accounting Office (Ruth Bonifaz at 416 978-6400 or Audrey Cheung at 416 978-7295).

Sincerely,
Student Information Systems

Kronos Application Outage Update

Date: January 4, 2022
To: Kronos Users
From: Enterprise Applications & Solutions Integration
Re: Kronos Application Outage Update

 

Dear Kronos users,

As you may be aware, on December 13 we were notified about an issue with the Kronos application. The application continues to remain unavailable, and the Ultimate Kronos Group (UKG) is working to restore the service. The UKG team are in regular communications with our technical team with a target date of January 28 to fully restore service for the university.

The EASI Kronos team will reach out to those affected with instructions regarding business continuity for upcoming payroll periods. A Teams channel has been set up for those who have been impacted. If you would like to subscribe to the channel, or receive more detailed updates, please contact Stephanie Yang at stephaniezf.yang@utoronto.ca.

We will continue to receive updates from Kronos and will update the community as required.

Thank you for your patience as UKG works to resolve the issue.

Sincerely,
Enterprise Applications & Solutions Integration

UCheck Scheduled Maintenance Jan. 8 at 11 p.m. to Jan. 9 at 3 a.m.

Date: January 3, 2021
To: UCheck Users
From: Enterprise Applications & Solutions Integration 
Re: UCheck Scheduled Maintenance Jan. 8 at 11 p.m. to Jan. 9 at 3 a.m.

Hi everyone,

Please note that UCheck, including the self-reporting of rapid screens and the Administrative Dashboard, will be unavailable on Saturday, January 8 from 11:00 p.m. to Sunday, January 9 at 3:00 a.m. (EST) due to scheduled maintenance and upgrades. During this time, faculty, students, and staff will not be able to access UCheck’s health screening.

If you are coming on campus during this time, you can use the paper-based, offline forms at https://www.utoronto.ca/utogether/ucheck to complete a health screening prior to coming onto campus.

Sincerely,

Enterprise Applications & Solutions Integration

ROSI and Other Student Systems Today

Date: January 3, 2021
To: ROSI Users
From: Student Information Systems
Re: ROSI and Other Student Systems Today

 

Hi everyone,

Happy New Year and welcome back.

All staff and faculty facing student and curriculum systems are operational this morning. If you have any difficulty signing in today after being out of the routine for two or three weeks, please remember to check that you are signed in to the correct VPN (admin.vpn.utoronto.ca) and are using UTORMFA. If you are still using your eToken, please remember that these will be fully retired in February 2022 – make sure to sign up for UTORMFA today.

Please note, most overnight batch procedures, including bank transfers, were suspended during the December break. These will run again today for the first time. Updated data should be available tomorrow morning. Also note, system traffic may be high this week as students check on grades and their current enrolments and possibly make course changes. Because most divisions won’t begin instruction until next week, we are not cautioning against running reports or generating admission letters as we have in other years. However, please be patient while waiting for your reports and downloads. You may want to consult the ESC knowledge base if you haven’t printed to ROSI Files in a while.

We look forward to working with you in 2022!

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,
Student Information Systems