EASI

Enterprise Applications and Solutions Integration

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Reminder: SuccessFactors Outage – November 27

Date: November 23, 2021
To: SuccessFactors Users
From: Enterprise Applications & Solutions Integration 
Re:  Reminder: SuccessFactors Outage – November 27

Dear SuccessFactors users,

This is a reminder that the following SuccessFactors applications will not be available for users from 11:00 pm on Saturday, November 27, 2021 to 11:00 pm on Sunday, November 28:

  • Learning Management System (LMS)
  • Performance & Goals (PMGM)
  • Recruitment

Please note, users may also encounter some degraded performance on Monday, November 29.

This outage will allow for an upgrade to the SuccessFactors Data Centre, providing improved resiliency, availability and performance.

See our System Availability page for ongoing information on system status.

 

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

Posted on

Logging in to AdminVPN, AMS and ROSI on Nov. 27 and Beyond

Sent on behalf of Information Security – Information Technology Services

Dear eToken users,

As you may be aware, eToken authentication for AMS, ROSI, ROSI Files, Rocket Shuttle, StarRez and AdminVPN, will migrate to UTORMFA on Saturday, November 27. While these applications will be unavailable on Saturday, November 27 from 1:45 pm to 4:00 pm, ROSI Express will remain available.

After Saturday, November 27 at 4:00 pm, please follow these instructions: 

After November 27 at 4:00 pm

 

 

 You no longer need to use your eToken to access AMS, ROSI, ROSI Files, Rocket Shuttle, StarRez and AdminVPN. You can now authenticate with UTORMFA.

 

If you haven’t already signed up for UTORMFA, you can enroll on the UTORMFA website.
Cisco AnyConnect drop down menu showing admin.vpn.utoronto.ca To access these applications, open Cisco AnyConnect. Do not plug in your eToken. Select “admin.vpn.utoronto.ca” from the drop-down menu. You will then click “Connect.”

 

If you do not see admin.vpn.utoronto.ca in the drop-down list, contact your IT administrator to update the Cisco AnyConnect profile on your computer.
Screenshot of U of T's weblogin screen Enter your UTORid and UTORid password in the U of T Weblogin window and authenticate using UTORMFA with your phone or hardware token.

 

 
You should now be able to access AMS using SAP GUI. You will need to further authenticate to access ROSI, as per the regular process using the supported browser of your choice.
eToken showing USB connection Please keep your eToken and return it to your eToken administrator starting in January/February 2022. Your eToken administrator will then forward it through interoffice mail to Information Security for secure disposal.

 

Learn more about the eToken Migration Project.

If you require assistance, please contact your local IT administrator or your campus help desk:

Thank you to everyone for your help in making this project a success.

Sincerely,
Information Security

Posted on

End of support for OneDrive desktop application on Windows 7 and 8.1

Microsoft has announced that on January 10, 2023, support will no longer be provided for the OneDrive for Business desktop application on devices running Windows 7 and 8.1. This change will have the following impacts:
  • Updates will no longer be provided for the OneDrive desktop application on Windows 7 and 8.1 devices.
  • OneDrive desktop applications running on Windows 7 and 8.1 devices will stop syncing to the cloud.
Individuals who are currently using the OneDrive for Business desktop application on Windows 7 and 8.1 devices should upgrade to Windows 10 or 11 to avoid disruption. Alternatively, those with machines that do not meet the system requirements for Windows 10 or 11 can back up and protect their files by manually uploading and accessing them on OneDrive online.
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Connect+Learn: Create a Simple Work Location Tracker with Lists

The emerging hybrid work model means that you and your team members could be in different locations on different days of the week. But how can your team quickly reference each other’s work locations?

Join Connect+Learn for this tutorial on building a simple, visually-focused location tracker using Microsoft Lists. Topics discussed will include:

  • How to set up your work location tracker.
  • Adding your work location tracker to a Team.
  • Adding your work location tracker to a SharePoint site.
  • Collaboratively updating the tracker with your team.

Resources

Posted on

ROSI Express and ROSI maintenance

Date: November 17, 2021
To: ROSI Users
From: Student Information Systems
Re: ROSI Express and ROSI maintenance

 

Dear ROSI users,

A reminder and follow up about some important dates.

On Monday, November 22 we will be performing some minor maintenance work with ROSI Express from 9 a.m. to 10 a.m. ROSI Express will remain available during this period. In the unlikely event that service is interrupted we ask that you simply log back on.

On Tuesday, November 23 at 10:00 a.m. we will switch ROSI Express from eToken authentication to UTOR Multifactor Authentication (DUO). Users who are signed into the system at this time will be able to continue using ROSI Express. After the configuration is changed, users will be asked to authenticate with DUO when they next login (or use the eToken button in the DUO sign in dialogue).

On November 27, changes will be made to ROSI, ROSI Files and Rocketshuttle and the VPN required for them. When staff return to work on Monday, November 29 they will be required to use the DUO MFA authentication and the new VPN address. More detailed instructions will be provided.

We are implementing the change to ROSI Express before the changes to ROSI so that student data is available to those offices that may need it during the configuration changes on the weekend of November 27.

Also note that the ROSI database will undergo quarterly maintenance on the evening of Friday, December 3. Systems and services using the database will be unavailable. Please refer to the email of October 28 for details.

Thank you for your patience as we make these improvements.

Posted on

eToken migration to UTORMFA for Digital Workplace Clients Friday Nov. 26, 2021 after 5p.m.

Dear Digital Workplace client,

As you may be aware, eToken authentication for high security logins, including AMS, ROSI, ROSI Files, Rocket Shuttle, StarRez and Unit VPNs will migrate to UTORMFA on November 27 at 4:00 p.m.

As part of this transition, the Digital Workplace team will deploy an updated version of Cisco AnyConnect Secure Mobility Client (version 4.10.03104), as well as configuration files to your managed desktop computer. After the upgrade, you will need to select the new AdminVPN hostname (admin.vpn.utoronto.ca) from your Cisco AnyConnect drop-down menu.

Screenshot of Cisco AnyConnect drop-down menu showing admin.vpn.utoronto.ca

Please note that many non-Digital Workplace users will already see this update to their drop-down menus. However, all Digital Workplace clients will see this change seamlessly applied to their Cisco AnyConnect clients on November 26 after 5:00 p.m.

If you do not see admin.vpn.utoronto.ca in the drop-down menu after 4:00 p.m. on November 27, and you are using an Intune-managed device, perform a device sync using the Company Portal. Go to Start, launch Company Portal, click on the gear icon on the bottom left, and then click “Sync”. The new Cisco VPN client and the associated entry should appear within a few minutes.

Screenshot showing settings and the syncing process

If the Cisco VPN is not running after the upgrade, launch it from the Start menu. Go to Start, expand the folder “Cisco”, and click on “Cisco AnyConnect Secure Mobility Client”.

screenshot of the start menu showing Cisco AnyConnect

Next steps

No action is required from you: the update to your Cisco AnyConnect client will occur automatically on November 26, 2021 after 5:00 p.m. There is no need to contact IT support if you do not see the update prior to this date.

The new admin.vpn.utoronto.ca will be fully activated on November 27 at 4:00 p.m. – please continue to use port.eis.utoronto.ca until that time.

In order to use admin.vpn.utoronto.ca you will need to sign up for UTORMFA. Additional instructions on connecting to AdminVPN can be found in the IT Service Centre knowledge base.

If you have any questions about this change, please submit a ticket to the Digital Workplace team via the IT Service Centre.

Kind regards,

Digital Workplace

Posted on

November 27: UTORMFA to replace eTokens for high security applications

An illustration showing an eToken with an arrow moving towards a DUO login screen

Information Security is pleased to announce that eToken authentication for high security applications that use AdminVPN, including AMS, ROSI, ROSI Files, Rocket Shuttle, StarRez and Unit VPNs, will migrate to UTORMFA on November 27 between 1:45 p.m. and 4:00 p.m.

As part of this transition, these applications will be unavailable on Saturday, November 27 from 1:45 pm to 4:00 pm.

Access to student information via ROSI Express will be uninterrupted over the weekend of November 27.

Key project details:

Cisco AnyConnect Configuration Update

In preparation for the migration on Saturday, November 27, local IT administrators will have deployed an updated Cisco AnyConnect AdminVPN profile to users’ computers. After the deployment, users will see the current AdminVPN (port.eis.utoronto.ca) and the new AdminVPN (admin.vpn.utoronto.ca). This new admin.vpn.utoronto.ca will be fully activated on Saturday, November 27 after 4:00 p.m. – please continue to use port.eis.utoronto.ca until this date. 

Migration Details

After November 27, eTokens will no longer be issued to new users. These users will need to be on-boarded with UTORMFA instead. While some applications may continue to accept eToken, we highly recommend that users switch to UTORMFA as soon their application is supported. Please keep your eToken and return it to your eToken administrator starting in January/February 2022. Your eToken administrator will then forward it through interoffice mail to Information Security for secure disposal.

Digital Signing

Anyone using eToken Digital Signing will have to move to an alternative electronic signature solution before February 2022. No new eTokens will be issued after November 27, 2021, and new staff members will need to use an alternate solution for electronic signatures.

Project Dates

Aug. 29 and Sept. 12 AdminVPN migration testing successfully completed for Cisco AnyConnect.
Nov. 3  All eToken users need to be signed up for UTORMFA.
Nov. 8 All AdminVPN users have Cisco AnyConnect AdminVPN profile updated. Digital Workplace users will have profile updated on November 26.
Nov. 23 at 10:00 a.m. ROSI Express transitions from eToken to UTORMFA authentication (note: ROSI Express does not require Cisco AnyConnect).
Nov. 27

after 4:00 p.m.

 admin.vpn.utoronto.ca is activated for all AdminVPN users and applications (including AMS, ROSI, ROSI Files, Rocket Shuttle, StarRez and Unit VPNs).
Nov. 27  eTokens will no longer be issued and all users should be using UTORMFA to access the new AdminVPN.
 Dec. 8 port.eis.utoronto.ca VPN will be deactivated and IT administrators will start removing the profile from the Cisco AnyConnect drop-down menu.
Jan./Feb. 2022 eToken retirement. eToken administrators will collect eTokens to be sent to Information Security for secure disposal.

 

Learn more about the eToken Migration Project.

Make sure to sign up for UTORMFA today!

If you require assistance, please contact your local IT administrator or your campus help desk:

Posted on

SuccessFactors Outage – November 27

Date: November 16, 2021
To: SuccessFactors Users
From: Enterprise Applications & Solutions Integration 
Re: SuccessFactors Outage – November 27

 

Dear SuccessFactors users,

Please be advised that the following SuccessFactors applications will not be available for users from 11:00 pm on Saturday, November 27, 2021 to 11:00 pm on Sunday, November 28: 

  • Learning Management System (LMS)
  • Performance & Goals (PMGM)
  • Recruitment

Please note, users may also encounter some degraded performance on Monday, November 29.

This outage will allow for an upgrade to the SuccessFactors Data Centre, providing improved resiliency, availability and performance.

See our System Availability page for ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

Posted on

Connect+Learn: Simplify Meeting Scheduling with FindTime

With multiple stakeholders (who have multiple schedules) it can be tricky to find a meeting time that works for everyone. Fortunately, Microsoft FindTime can help! Join Connect+Learn for this introduction to Microsoft FindTime, the best Outlook tool you didn’t know about. In this session, we will discuss: 

  • What is Microsoft FindTime and how should I use it? 
  • Installing the FindTime add-in in Outlook. 
  • Using FindTime to propose selected meeting times. 
  • And more… 

Resources

Posted on

AMS System Maintenance – Nov. 13 from 7:30 a.m. to 10:30 a.m.

Date: November 11, 2021
To: U of T Staff
From: Enterprise Applications & Solutions Integration 
Re: AMS System Maintenance – Nov. 13 from 7:30 a.m. to 10:30 a.m.

 

Hi everyone,

Please note that the following systems will be unavailable on Saturday, November 13 from 7:30 a.m. to 10:30 a.m. due to scheduled system maintenance:

  • Administrative Academic Appointments (AAA)
  • AMS SAP GUI
  • My Research (MR/Portal)
  • Employees@UofT
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • Expense Reimbursement Direct Deposit (ERDD)
  • Capital Project Portal
  • Invoice Workflow

See our System Availability page for ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)