EASI

Enterprise Applications and Solutions Integration

News

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ROSI Database Quarterly Maintenance – Friday, March 21 

Date: February 20, 2025
To:  ROSI Users; Registrar’s Offices
From:  Enterprise Applications & Solutions Integration
Re:  ROSI Database Quarterly Maintenance – Friday, March 21

 

Dear ROSI users,

Please note that we will need to take ROSI and most associated student information systems offline on Friday, March 21 from 5 to 9 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.

The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 – 20 minutes after the end of the maintenance period and applications have been restarted.

The following systems will be affected:

  • Accommodated Testing Services (Student and Admin)
  • ACORN
  • Course Information System
  • Degree Explorer (Student and Admin)
  • EASI Institutional File Transfer
  • eMarks
  • Online Administrative Student Information System (OASIS) – including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
  • ROSI
  • ROSI Express
  • ROSI Files
  • Safety Abroad Student Registry
  • Varsity Blues Registration System
  • Web services/APIs

Timetable Builder (Student) will remain available.

A notice will be posted on the ACORN launchpad so that students will be aware of the outage.

Thank you for your patience as we make these improvements.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,
Student Information Systems

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Creating and Managing Course Sections and Meeting Sections

Join Connect+Learn for a session on Creating and Managing Course Sections and Meeting Sections in ROSI.

This session will be helpful for staff in academic units and Registrars’ Offices who are responsible for setting up or maintaining course scheduling and instructor information in ROSI each academic session. It may be of interest to new staff who have not performed the function yet as well as continuing staff who may want a refresher on this cyclical activity.

Topics to be addressed:

      • Audience and Outcomes​
      • Resources​
      • Preconditions and Downstream Dependencies​
      • Sections, Meeting Sections and Enrolment Controls​
      • Instructors

 

Resources

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AMS System Outage – February 8

Date: January 22, 2025
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: AMS System Outage – February 8

 

Dear AMS Users,

Please note that the systems below will be unavailable on Saturday, February 8 from 5 to 11 a.m. due to system maintenance:

  • Academic Administrative Appointments (AAA)
  • AMS SAP GUI
  • Capital Projects Portal
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
  • Expense Reimbursement Direct Deposit (ERDD)
  • Fiori Launchpad Reporting
  • Invoice Workflow
  • My Customer Account
  • My Research (MR/Portal)
  • SAP Asset Manager Mobile (sync will not work)
  • uSOURCE

See our System Availability page for a list of ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

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Monthly SIS Training Resources & Support Session

Join us on the first Thursday of each month for an informative Connect+Learn session on SIS Training Resources & Support, tailored primarily for new ROSI users. The Student Information Systems (SIS) group manages enterprise student and curriculum applications, and processes for the University.

SIS provides reporting tools, enhancement and production request forms, and support for the SIS applications. In the session, we will discuss:

    • Student Information Systems (SIS): What we do
    • SIS Training Materials & Resources
    • How to Get Help
    • SIS: What We Support and What We Don’t
    • Using ESC Effectively: When to use ESC, how to write a ticket, and best practices for utilizing ESC services

 

Resources

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UTMail+ email reconciliation project: account cleanup with big benefits

blue banner with email icon

As 2024 draws to a close, the Enterprise Applications & Solutions Integration (EASI) team at the University of Toronto is reflecting on the successful completion of the UTMail+/M365 Email Reconciliation Project – a major initiative that has already delivered significant improvements in security, efficiency and cost savings.

After wrapping up in October 2024, the project decommissioned 381,619 email accounts, transitioned 35,000 alumni accounts to a separate, secure email service, and saved more than 300 TB of storage for email and 10 TB for OneDrive. In under six months, this digital overhaul has set the stage for a smarter, more secure future at U of T.

“This project is integral to protecting our data and systems,” says Swetlana Signarowski, EASI’s executive director. “We can provide a secure, reliable and consistent user experience for authorized individuals.”

This massive project required a dedicated support effort over the six months.

“The project’s help desk was staffed by summer students, and they responded to over 9,000 support requests and answered over 1,900 calls,” reports project lead Vicki Vokas.

In collaboration with U of T’s Division of University Advancement, the project also expanded to include offboarding for 2024 graduates. EASI developed a process to effectively track account closures, sent over 1 million notifications to users and integrated the processes with the Enterprise Service Centre (ServiceNow) for account management.

By removing unauthorized, dormant and unused accounts, U of T has strengthened its security by closing numerous vulnerable access points. Additionally, the project has led to significant cost savings by reducing unnecessary M365 licensing and freeing up expensive storage space.

What’s Next?

Lessons learned from this project will guide U of T in automating and streamlining account management. This process will include automating offboarding for inactive staff and faculty, introducing guidelines for inactive student accounts, and exploring future improvements to alumni account management.

The UTMail+/M365 Email Reconciliation Project has helped position U of T for a more secure, efficient digital future. By eliminating outdated accounts, consolidating services, and reducing unnecessary resources, U of T is setting the stage for continued success.

“As we look ahead, we aim to build upon the foundation established by this project,” says Signarowski. “Our objective is to improve operational efficiency while protecting U of T’s resources.”

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Introducing the New eMarks Faculty Administrator Manual

Date:  December 10, 2024
To: eMarks Users
From:  Student Information Systems
Re: Introducing the New eMarks Faculty Administrator Manual

 

Dear eMarks users,

We are thrilled to announce the official launch of our new eMarks Faculty Administrator Manual. This comprehensive guide has been developed by the SIS Client Engagement team, in collaboration with our primary eMarks support representative.

During our consultations with various divisions last fall and winter, we identified a significant documentation gap. While many divisions have created manuals and instructions for instructors and departmental administrators, there was a clear need for documentation to support Registrars’ Offices in configuring and managing eMarks. Our new Manual aims to fill this gap, providing a resource that can be utilized across all divisions, with the flexibility for each division to add local practices and policies.

We believe this Manual will greatly assist in the configuration and management of eMarks, ensuring a smoother and more efficient process for all involved.

If you have any questions or concerns about the Manual, please let us know with an ESC ticket for eMarks.
Thank you for your continued support!

Sincerely,
Student Information Systems

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Monthly SIS Training Resources & Support Session

Join us on the first Thursday of each month for an informative Connect+Learn session on SIS Training Resources & Support, tailored primarily for new ROSI users. The Student Information Systems (SIS) group manages enterprise student and curriculum applications, and processes for the University.

SIS provides reporting tools, enhancement and production request forms, and support for the SIS applications. In the session, we will discuss:

  • Student Information Systems – What we do and how to get help
  • Student Information Systems Training Materials & Resources 
  • What we support and what we do not (and where to go for those)
  • When to use ESC and how to write a ticket and use ESC appropriately

Resources

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Schedule for the production of the 2024 Tax Forms  

Date: December 2, 2024
To: ROSI Users
From:  Student Information Systems
Re:  Schedule for the production of the 2024 Tax Forms

 

Dear ROSI users,

*** This e-mail is sent on behalf of Student Receivable and Accounting Office ***

Following is the schedule for the production of the 2024 Tax Forms.

T4A: 

  • Wednesday, January 8, 2025 – (night) details updated on ROSI.
  • Thursday, January 9 – Monday, February 10, 2025-Divisional updates for T4A details on ROSI.

T2202: 

  • Thursday, January 30, 2025 (night) -details updated on ROSI.
  • Friday, January 31st – Wednesday, February 12, 2025, Divisional updates of T2202 details on ROSI.

Feb 21, 2025, T2202 & T4A available on ACORN for students and ROSI/ROSI Express for staff.

For questions regarding the Education Credit details or overall schedule, contact Enterprise Service Centre (ESC): https://uoft.me/rosi-support

For questions regarding T4A details or Tuition Credit details, contact Student Receivable and Accounting Office: studentar@utoronto.ca

 

Sincerely,
Student Information Systems