AMS Holiday System Availability 2020

Date: December 10, 2020 
To:
AMS Users
From:
Enterprise Applications & Solutions Integration
Re:
AMS Holiday System Availability 2020

 

Hi everyone,

As we quickly approach this holiday season, we would like to notify you about upcoming system closures.

Here is a full list of the closures between December 22, 2020 and January 4, 2021. We have also posted the regular system availability during December 2020.

https://easi.its.utoronto.ca/system-availability/

Please note that if a system/interface is not available, reasonable but limited attempts will be made to fix the problem. There will be no HR or Financial Services staff available to help resolve problems for administrators.

We hope you enjoy the time off and happy holidays everyone!

Sincerely,

Enterprise Applications and Solutions Integration

Student System Application Support During 2020 Holiday Closure

Date: December 10, 2020
To:
ROSI Users 
From:
Student Information Systems 
Re:
Student System Application Support During 2020 Holiday Closure

 

Hi everyone,

We will be maintaining the same levels of application support for Student Systems over the December break as we have in other years. ACORN and other student information services will be available over the holidays and will be checked periodically to ensure they are running. We will respond to Enterprise Service Centre tickets when we return at the beginning of January.

Please note that online payments will be recorded as “pending” in students’ ACORN accounts from December 23, 2020 to 3-5 business days after January 4, 2021. Bank payments will be updated on January 4, 2021.

See a detailed description of support.

Happy holidays and we’ll see you in the New Year!

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,

Student Information Systems

ACORN Launchpad Update Tuesday, December 15 

Date: December 8, 2020
To: ROSI Users
From: Student Information Systems
Re: ACORN Launchpad Update Tuesday, December 15

 

Dear ROSI users,

We will be updating the ACORN Launchpad on Tuesday, December 15 for an hour from 9 a.m. to 10 a.m. During this time, users may experience difficulties reaching the site.

Please note: this is not the ACORN application itself – students and staff will still be able to login to ACORN and associated student information systems during this time.

Following is a list of student facing applications that can be reached directly:

A notice will be posted on the ACORN launchpad so that students are aware of the outage, and we will post on our social media channels.

Thank you for your patience as we make these improvements.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,

Student Information Systems

Connect+Learn: UTORMFA – Session 4

U of T faculty, librarians and staff across the tri-campus community are all invited to self-enroll in UTORMFA, an important part of a holistic information security program that will help support the University’s mission to protect user accounts and data.

Join Connect+Learn and representatives from Information Security for a guide to self-enrolling in UTORMFA. Topics covered will include:

  • What is multi-factor authentication (MFA) and why is it important?
  • What is UTORMFA?
  • How do I self-enroll in UTORMFA?

Resources

Schedule for the production of the 2020 Tax Forms

Date: December 4, 2020
To: ROSI Users
From:
Student Information Systems
Re:
Schedule for the production of the 2020 Tax Forms

 

Dear ROSI users,

*** This e-mail is sent on behalf of Student Receivable and Accounting Office ***

Following is the schedule for the production of the 2020 Tax Forms.

T4A: 

  • Monday, January 11, 2021 – (night) details updated on ROSI .
  • Tuesday, January 12 – Friday, February 5, 2021-Divisional updates for T4A details on ROSI .
  • Monday, February 8, 2021 – file sent to Moore Wallace for printing and mailing of the T4A’s.

T2202:

  • Monday, February 1, 2021-(night) -details updated on ROSI .
  • Tuesday, February 2nd – Friday, February 12, 2021 Divisional updates of T2202 details on ROSI .

Feb 21, 2021 T2202 & T4A available on ACORN (ROSI) for students.

For questions regarding the Education Credit details or overall schedule, contact Enterprise Service Centre (ESC): uoft.me/esc

For questions regarding T4A details or Tuition Credit details, contact Student Receivable and Accounting Office (Ruth Bonifaz at 416 978-6400 or Audrey Cheung at 416 978-7295).

Sincerely,

Student Information Systems

Kronos upgrade information session

Date: December 4, 2020
To: AMS
From: EASI Kronos Team
Re: Kronos upgrade information session

 

As you may be aware, Kronos has been upgraded to v8.1.7 and is now flash-free. In addition to the elimination of flash, users may also notice the following changes:

  • A more consistent and user-friendly look and feel throughout the platform, including employee punches and transfer selection for managers 
  • Enhancements to functionality, for both Timekeeper and Advanced Scheduler modules 
  • Addition of “After Next Schedule Period” in the Schedule widget 
  • Slight changes in manager navigation and manager delegation 
  • Enhancement to mobile application  

Join Connect+Learn and representatives from the EASI Kronos team on December 9 at 12 p.m. to learn about changes related to the Kronos upgrade and to have your questions about the upgrade answered. We encourage payroll representatives, managers and supervisors to register for this session.

This session will feature a demo of the changes in Kronos and a question and answer session at the end. Please read the information below for session details.

——————————————————————–

Kronos Upgrade Information Session

Wednesday, December 9 at 12 p.m.

Or call in (audio only):

+1 647-794-1609 Canada, Toronto

Phone Conference ID: 969 452 089#

Add to Calendar

 

We look forward to seeing you there.

Kind regards,

EASI Kronos Team

Connect+Learn: UTORMFA – Session 3

U of T faculty, librarians and staff across the tri-campus community are all invited to self-enroll in UTORMFA, an important part of a holistic information security program that will help support the University’s mission to protect user accounts and data.

Join Connect+Learn and representatives from Information Security for a guide to self-enrolling in UTORMFA. Topics covered will include:

  • What is multi-factor authentication (MFA) and why is it important?
  • What is UTORMFA?
  • How do I self-enroll in UTORMFA?

Resources

New CIS Syllabi Statements

Date: December 1, 2020
To: CIS Registrar’s Offices
From: Course Information System (CIS)
Re: New CIS Syllabus Statements

 

Dear CIS Registrar’s Office users,

We would like to inform you that by the direction of the Office of the Vice-Provost, Innovations in Undergraduate Education, three new optional course statements have been added to the Syllabi module for instructors from all divisions. The full statement text is attached for your reference as well.

  • Video recording and sharing (download and re-use prohibited)
  • Video recording and sharing (download permissible; re-use prohibited)
  • Equity, Diversity and Inclusion

If you have any questions or need support, please feel free to submit a ticket.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre.

Sincerely,

Course Information System

Connect+Learn: IT Service Centre for End Users

In 2019 the University of Toronto launched the IT Service Centre, a centrally supported service desk solution to streamline and respond to IT service requests. The IT Service Centre is a great solution for service fulfillers, but it also makes getting IT help as a University community member easier than ever!

Join us for this session on how you can make the IT Service Centre work for you. Topics covered will include:

  • What is the IT Service Centre?
  • Navigating the IT Service Centre
  • What services can I request through the IT Service Centre?
  • How can the IT Service Centre help me find IT support?
  • How can I use the IT Service Centre knowledge base to learn more about a technology?

Resources