EASI

Enterprise Applications and Solutions Integration

News

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ACORN Launchpad Update Tuesday, December 15 

Date: December 8, 2020
To: ROSI Users
From: Student Information Systems
Re: ACORN Launchpad Update Tuesday, December 15

 

Dear ROSI users,

We will be updating the ACORN Launchpad on Tuesday, December 15 for an hour from 9 a.m. to 10 a.m. During this time, users may experience difficulties reaching the site.

Please note: this is not the ACORN application itself – students and staff will still be able to login to ACORN and associated student information systems during this time.

Following is a list of student facing applications that can be reached directly:

A notice will be posted on the ACORN launchpad so that students are aware of the outage, and we will post on our social media channels.

Thank you for your patience as we make these improvements.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,

Student Information Systems

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Connect+Learn: UTORMFA – Session 4

U of T faculty, librarians and staff across the tri-campus community are all invited to self-enroll in UTORMFA, an important part of a holistic information security program that will help support the University’s mission to protect user accounts and data.

Join Connect+Learn and representatives from Information Security for a guide to self-enrolling in UTORMFA. Topics covered will include:

  • What is multi-factor authentication (MFA) and why is it important?
  • What is UTORMFA?
  • How do I self-enroll in UTORMFA?

Resources

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Schedule for the production of the 2020 Tax Forms

Date: December 4, 2020
To: ROSI Users
From: Student Information Systems
Re: Schedule for the production of the 2020 Tax Forms

 

Dear ROSI users,

*** This e-mail is sent on behalf of Student Receivable and Accounting Office ***

Following is the schedule for the production of the 2020 Tax Forms.

T4A: 

  • Monday, January 11, 2021 – (night) details updated on ROSI .
  • Tuesday, January 12 – Friday, February 5, 2021-Divisional updates for T4A details on ROSI .
  • Monday, February 8, 2021 – file sent to Moore Wallace for printing and mailing of the T4A’s.

T2202:

  • Monday, February 1, 2021-(night) -details updated on ROSI .
  • Tuesday, February 2nd – Friday, February 12, 2021 Divisional updates of T2202 details on ROSI .

Feb 21, 2021 T2202 & T4A available on ACORN (ROSI) for students.

For questions regarding the Education Credit details or overall schedule, contact Enterprise Service Centre (ESC): uoft.me/esc

For questions regarding T4A details or Tuition Credit details, contact Student Receivable and Accounting Office (Ruth Bonifaz at 416 978-6400 or Audrey Cheung at 416 978-7295).

Sincerely,

Student Information Systems

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Kronos upgrade information session

Date: December 4, 2020
To: AMS
From: EASI Kronos Team
Re: Kronos upgrade information session

 

As you may be aware, Kronos has been upgraded to v8.1.7 and is now flash-free. In addition to the elimination of flash, users may also notice the following changes:

  • A more consistent and user-friendly look and feel throughout the platform, including employee punches and transfer selection for managers 
  • Enhancements to functionality, for both Timekeeper and Advanced Scheduler modules 
  • Addition of “After Next Schedule Period” in the Schedule widget 
  • Slight changes in manager navigation and manager delegation 
  • Enhancement to mobile application  

Join Connect+Learn and representatives from the EASI Kronos team on December 9 at 12 p.m. to learn about changes related to the Kronos upgrade and to have your questions about the upgrade answered. We encourage payroll representatives, managers and supervisors to register for this session.

This session will feature a demo of the changes in Kronos and a question and answer session at the end. Please read the information below for session details.

——————————————————————–

Kronos Upgrade Information Session

Wednesday, December 9 at 12 p.m.

Or call in (audio only):

+1 647-794-1609 Canada, Toronto

Phone Conference ID: 969 452 089#

Add to Calendar

 

We look forward to seeing you there.

Kind regards,

EASI Kronos Team

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Connect+Learn: UTORMFA – Session 3

U of T faculty, librarians and staff across the tri-campus community are all invited to self-enroll in UTORMFA, an important part of a holistic information security program that will help support the University’s mission to protect user accounts and data.

Join Connect+Learn and representatives from Information Security for a guide to self-enrolling in UTORMFA. Topics covered will include:

  • What is multi-factor authentication (MFA) and why is it important?
  • What is UTORMFA?
  • How do I self-enroll in UTORMFA?

Resources

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New CIS Syllabi Statements

Date: December 1, 2020
To: CIS Registrar’s Offices
From: Course Information System (CIS)
Re: New CIS Syllabus Statements

 

Dear CIS Registrar’s Office users,

We would like to inform you that by the direction of the Office of the Vice-Provost, Innovations in Undergraduate Education, three new optional course statements have been added to the Syllabi module for instructors from all divisions. The full statement text is attached for your reference as well.

  • Video recording and sharing (download and re-use prohibited)
  • Video recording and sharing (download permissible; re-use prohibited)
  • Equity, Diversity and Inclusion

If you have any questions or need support, please feel free to submit a ticket.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre.

Sincerely,

Course Information System

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Connect+Learn: IT Service Centre for End Users

In 2019 the University of Toronto launched the IT Service Centre, a centrally supported service desk solution to streamline and respond to IT service requests. The IT Service Centre is a great solution for service fulfillers, but it also makes getting IT help as a University community member easier than ever!

Join us for this session on how you can make the IT Service Centre work for you. Topics covered will include:

  • What is the IT Service Centre?
  • Navigating the IT Service Centre
  • What services can I request through the IT Service Centre?
  • How can the IT Service Centre help me find IT support?
  • How can I use the IT Service Centre knowledge base to learn more about a technology?

Resources

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Shared mailbox requests can now be submitted through the Enterprise Service Centre

Date: November 24, 2020
To: ACE-IT, InfoTech, AMS, EITU
From: EASI Digital Workplace
Re: Shared mailbox requests can now be submitted through the Enterprise Service Centre

 

Pursuant to our previous email, the form to submit new shared mailbox requests is now live. Community members can submit requests for new shared mailboxes directly to the University’s Enterprise Service Centre (ESC) using the Create Shared Mailbox Request form here. Read the updated instructions, and access the new form, here: https://uthrprod.service-now.com/kb_view.do?sysparm_article=KB0010164.

Additional information on this process can be found below. 

Note: UTSC staff and faculty should continue to submit new shared mailbox requests through the IITS Help Desk via helpdesk@utsc.utoronto.ca /416-287-HELP (4357). 

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Background 

On November 24, the University of Toronto moved to a full-service shared mailbox creation process. Community members can now submit requests for new shared mailboxes directly to the University’s Enterprise Service Centre (ESC). Once the request form is submitted, it will be processed by Information Technology Services (ITS). The requesting user will be notified once their new shared mailbox is ready. 

Can users still submit new shared mailbox requests to Reader Registration? 

As of November 24, Reader Registration is no longer be processing new shared mailbox requests. All shared mailbox requests should now be submitted to the ESC using the Create Shared Mailbox Request form. 

How is the new shared mailbox request process different from before? 

Previously, community members who requested new shared mailboxes submitted shared mailbox requests on University letterhead to Reader Registration. They were then issued a library number and alternate ID number and directed through a set-up process.  

The new shared mailbox request process only requires a single form submission: once the Create Shared Mailbox Request form is submitted through the ESC, the requester’s manager will automatically receive a notification to approve the request. Once approved, the rest of the set-up process is facilitated by ITS. The requesting user will receive a notification when their shared mailbox is ready, and no other steps are required. 

How can I learn more about the new shared mailbox creation process? 

You can learn more about the new shared mailbox creation process through our updated documentation: https://uthrprod.service-now.com/kb_view.do?sysparm_article=KB0011447.

For additional questions, please submit a ticket through the ESC at: uoft.me/esc. 

Kind regards, 

EASI Digital Workplace 

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Self-Enroll in UTORMFA – Session 2

U of T faculty, librarians and staff across the tri-campus community are all invited to self-enroll in UTORMFA, an important part of a holistic information security program that will help support the University’s mission to protect user accounts and data.

Join Connect+Learn and representatives from Information Security for a guide to self-enrolling in UTORMFA. Topics covered will include:

  • What is multi-factor authentication (MFA) and why is it important?
  • What is UTORMFA?
  • How do I self-enroll in UTORMFA?

Resources

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REMINDER: Revised External Email Banner Launches Today – Nov. 19

Date: November 19, 2020
To: U of T Faculty, Staff and Students
From: Enterprise Applications & Solutions Integration
Re: REMINDER: Revised External Email Banner Launches Today – Nov. 19

 

Dear Colleagues,

This is a reminder that the new external email banner notification will be rolled out to the university today, November 19, 2020. This initiative is designed to warn U of T faculty, staff and students of emails originating outside the university.

The banner is just one part of our strategy to mitigate malicious and sophisticated email attacks directed at the university community and may be removed in the future as we are able to implement additional security tools.

A number of issues were initially brought to our attention regarding the external email banner. We evaluated the concerns raised regarding the impact of the banner on the general quality of communications with known external colleagues and the limited email preview pane. To alleviate these concerns, we have significantly shortened the banner and associated text.

This is how the banner will appear at the top of all faculty, staff and students’ external emails:

How the External Email Banner will appear in emails

We appreciate your feedback and support as we work to find solutions which both protect our users, as well as improve the general user experience.

Visit this website for more information. If you have any questions, please open a ticket at uoft.me/esc.

Kind regards,
Information Security and Enterprise Applications and Solutions Integration