EASI

Enterprise Applications and Solutions Integration

News

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AMS now available starting at 5 a.m.

Recognizing the recent demand for flexible work hours, U of T’s Administrative Management Systems (AMS) are now available two hours earlier starting at 5 a.m.

See all system availability and stay up to date on upcoming planned outages.

This initiative is part of Enterprise Applications and Solutions Integration’s (EASI) continuing efforts to improve AMS availability, including increasing system availability to 90 per cent up time in June 2019.

In the future, EASI will continue to improve processes to provide more streamlined and convenient services for a better user experience.

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Update to Microsoft Teams document behaviour

To best support the Microsoft 365 Education customers worldwide and accommodate new growth and demand during these unprecedented times, Microsoft is making a temporary adjustment to Office document behavior within Microsoft Teams for students and teachers.

How does this affect me?
For students and teachers working with Office documents in Microsoft Teams, we are beginning to roll out a temporary change where there will be an additional step in order to edit a document. This is a change from current behavior that allows users to go straight to edit mode when clicking on a document in the “Files” tab of a channel, a conversation, or from inside an assignment.

In all cases, upon clicking on the document, users will first see the document in view mode – they will be able to see the document content, but not make changes.

In order to edit the document, users need to click on the options in the top right of the white bar above the document content and select “Open in Browser” or (for users with Office for Windows installed on their device) “Open in Desktop App”. This will open the document in Office in a separate window from Teams and allow the user to make changes.

What do I need to do to prepare for this change?

No action is necessary, this change will happen automatically. We recommend notifying users proactively if possible, so that they continue to understand how to edit their Word documents in Microsoft Teams without interruption.

Microsoft making temporary adjustments to select non-essential capabilities. We do not expect these changes to have significant impact on the end users experience but wanted to make you aware.

Additional changes to Teams

  • How often Microsoft checks for presence
  • The interval in which we show when the other party is typing
  • Video resolution

 

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Using ROSI Remotely

This session will be an occasion for ROSI users to share their experiences and insights from using ROSI remotely. In this session we will cover:

  • What you need to be able to connect to ROSI
  • How to connect to ROSI from home when using your work computer, or when using a remote desktop service
  • How to manage confidential information in your browser while using ROSI
  • FAQs and known issues to connect to ROSI

Resources

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SharePoint for Site Admins

Are you a new SharePoint site owner or administrator?
In this session we will introduce you to the basics of site administration:

  • Finding settings
  • Permission basics
  • Creating libraries and lists
  • And more…

This session will feature a brief 15-minute presentation followed by a question and answer discussion so bring your questions.

Resources

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Major update to OneNote, SharePoint and Stream

As a part of Microsoft’s commitment to customers and cloud services continuity during these unprecedented times, Microsoft is making temporary adjustments to select capabilities within Microsoft 365.

Microsoft has previously shared changes to Microsoft Teams, such as how often it checks for presence, the interval in which it shows when the other party is typing, and reduced video resolution.

Here are a few other temporary changes you can expect.

OneNote:

  • Download size and sync frequency of file attachments has been changed.

SharePoint:

  • Microsoft is rescheduling specific backend operations to regional evening and weekend business hours. Impacted capabilities include migration, DLP and delays in file management after uploading a new file, video or image.
  • Reduced video resolution for playback videos.

Stream:

  • People timeline has been disabled for newly uploaded videos. Pre-existing videos will not be impacted.
  • Meeting recording video resolution adjusted to 720p

Microsoft will continue to monitor our Microsoft 365 services on an ongoing basis.

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SharePoint for End Users

So your group has decided to work in SharePoint—now what?
In this session, intended for end users of SharePoint, we will cover:

  • Following your site
  • Working with files online and on the desktop
  • Sharing and sending links
  • And more…

This session will feature a brief 15-minute presentation followed by a question and answer discussion. We look forward to seeing you there!

Resources

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Important Info: Working remotely with AMS/SAP, HRIS, FIS etc.

Hi everyone, 

EASI has received some inquiries about how staff can access central administrative services such as HRIS and FIS when working remotely. In response, we have put together the following resources and recommendations. 

If you need to access AMS/SAP systems remotely, please contact your local System Administrator directly to determine the most appropriate solution for you. If your local IT has confirmed that Remote Desktop is safe and available to you, please remember the following when using it: 

  • Ensure that your work computer is left on. You will not be able to access your workplace computer remotely if your work computer is off.   
  • Bring your eToken home. It will need to be plugged into your home computer if you are using the remote desktop service to connect to AMS/SAP. 
  • If you are unable to set up the recommended Remote Desktop option on your computer, the alternative option is to install SAP GUI on your local computer and then set up Cisco AnyConnect VPN. 

For those of you supported by ITS’ managed desktop service (Digital Workplace), set-up instructions for DW RDP Service can be found here (check this list to see Division/Departments supported by ITS managed desktop services). 

For general telecommuting information, please refer to EASI’s remote work guide.  

For assistance, please contact your local IT System Administrator.  If you are unsure of your support options, please log a ticket in the IT Service Centre. 

Sincerely,  

EASI
Enterprise Applications and Solutions Integration