News

EASI’s role in remote work rush

It’s been a challenging time for everyone at the University of Toronto to adjust to the realities of COVID-19 and working remotely. But since the beginning of March, Enterprise Applications & Solutions Integration (EASI), along with the rest of Information Technology Services (ITS), has risen to the occasion, helping users to stay connected while working …

AMS now available starting at 5 a.m.

Recognizing the recent demand for flexible work hours, U of T’s Administrative Management Systems (AMS) are now available two hours earlier starting at 5 a.m. See all system availability and stay up to date on upcoming planned outages. This initiative is part of Enterprise Applications and Solutions Integration’s (EASI) continuing efforts to improve AMS availability, …

Important Info: Working remotely with AMS/SAP, HRIS, FIS etc.

Hi everyone,  EASI has received some inquiries about how staff can access central administrative services such as HRIS and FIS when working remotely. In response, we have put together the following resources and recommendations.  If you need to access AMS/SAP systems remotely, please contact your local System Administrator directly to determine the most appropriate solution for you. If your local IT …

TKF 2020 April 29 to 30, 2020 update: event cancelled

The Techknowfile (TKF) 2020 conference, which was scheduled to take place April 29 to 30, 2020, has been cancelled. This decision was not taken lightly and falls under the advisement of the Provost Office and the COVID-19 committee, comprised of senior leadership at the University of Toronto (U of T). The health and safety of …

U of T rolls out ‘one-stop shop’ for student awards

The University of Toronto has launched the first phase of Award Explorer – a public-facing, centralized awards repository that gives current and prospective students access to thousands of awards, prizes and medals. Undergraduate and graduate students can easily look for, and apply to, awards in a single location using a combination of keyword searches and filters, including award …

EASI Retirements: March 2020

Congratulations to Diana Augustin, who will be retiring on March 31 after 20 years of dedicated service to the university. Learn more about Diana below, and please join me in wishing her all the best in the future! Cathy Eberts Executive Director, Enterprise Applications & Solutions Integration   Diana (Dee) Augustin, Information Technology Specialist Joined …

Less paperwork, more productivity: U of T enhances support, systems for researchers

In 2013, U of T launched the My Research Application (MRA) to provide researchers, academic administrators and staff with a tool that ensures the effective, accurate and transparent management of research activities. To date, close to 23,000 applications have moved through MRA in a well-defined approval process, ensuring visibility and awareness at multiple levels within …

U of T successfully launches IT Service Centre

September 17 was the big day – when U of T launched the IT Service Centre as part of the Enterprise Service Centre (ESC). The IT Service Centre is projected to streamline, track and respond to over 38,000 annual IT inquiries. Before the launch, users would submit help requests through email, phone calls, other web …

Growth and gain: EASI’s 2019 VP-OREP Student Professional Experience Program

It was a summer of growth and gain – a time when students could put their classroom learning to the test. This summer, eight co-op students joined Enterprise Applications and Solutions Integration (EASI) to work on projects ranging from  machine learning, business intelligence, user experience and design, SharePoint and front-end web development. “Our student summer …

What to expect with IT Enterprise Service Centre

On September 17, the University of Toronto will be launching the IT Service Centre as part of the Enterprise Service Centre (ESC). This service desk solution will enable the University to eventually streamline, track and respond to over 38,000 annual IT inquiries. In the future, the ESC will also help the University process over 40,000 …