EASI

Enterprise Applications and Solutions Integration

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The New Teams client updated rollout schedule

Date:  March 11, 2024
From:  Enterprise Applications & Solutions Integration
To: U of T Community
Re:  New Teams client updated rollout schedule

Dear colleagues,

We are writing to remind you that as of early April 2024: New Teams as the default client app
Beginning early April 2024, new Teams will become the default app for all Teams users. The toggle will still be available to users to switch back to classic Teams if needed.

New Teams Updated schedule:

Mid-May 2024: Teams Classic toggle switch removal
All remaining classic Teams users will be updated to new Teams and the toggle switch will be removed. If we are unable to update to new Teams, users will be allowed to remain on classic Teams until classic Teams is no longer available.

Mid-May 2024: Teams Classic toggle switch will be removed
Microsoft will not block classic Teams users who do not meet the new Teams prerequisites or who experience other install failures until July 1, 2024, at the earliest to provide more time to address these issues for end-users and avoid disruption in the service.

More information:

If you experience any issues with the New Teams, please refer to New Teams Client Troubleshooting article or submit a ticket at uoft.me/ESC.

Sincerely, Enterprise Applications and Solutions Integration

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SIS is launching live ‘Ask Us’ sessions on March 21 at 11 a.m.

Date: March 06, 2024
To: ROSI Users
From: Enterprise Applications & Solutions Integration
Re: SIS is launching live ‘Ask Us’ sessions on March 21 at 11 a.m.

 
Dear SIS users,

Student Information Systems (SIS) is delighted to offer its first ‘Ask Us’ session on Thursday, March 21 at 11 a.m. Submit your questions now using the SIS Ask Us Sessions form. Ask Us sessions are for administrative staff and faculty users of applications and processes managed by SIS. These sessions are designed to address ‘How To’ questions related to system usage and functionality.

If you have specific questions about a process (e.g., course set-up), or even if you feel some apprehension about utilizing specialized functions of our systems (e.g., effectively setting up ROSI downloads for reporting), please fill out the SIS Ask Us Sessions form. We will choose questions for the session with priority given based on the potential number of users of the function and relevance to the academic cycle. If we aren’t able to answer the question in the session we will still try to get back to you by email or the Enterprise Service Centre.

Please be specific in your request. Provide details and examples when possible, but do NOT include confidential or personally identifiable information (PII) from any supporting documentation (e.g., samples, screenshots, etc.).

Please note: While the ‘Ask Us’ sessions are ideal for general inquiries and guidance, specific records issues and bugs should be directed to the ESC (Enterprise Service Centre) for resolution.

Thank you for your engagement, we look forward to assisting you!

Sincerely,
Student Information Systems

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New Outlook Windows App Opt-in Option Unsupported Features

While New Outlook for Windows is available to the end users as an opt-in option, we strongly recommend using Outlook Classic as a main client because of existing limitations.

To date, there is no official statement from Microsoft regarding the discontinuation or removal of the Outlook Classic application. You can continue to use it as usual.

New Outlook for Windows known limitations:

Feature Missing 

Description 

Approximate Rollout date 

Cannot open .eml, .msg, and .oft files 

Support for opening email files saved to a user’s file system with .eml, .msg, and .oft extensions.

Late March – Late April 2024

Cannot connect PST archives 

User cannot access email archive (PST files) with New Outlook client.

“Coming soon”
(no dates available)

No option to create different Outlook profiles 

No option to create different Outlook profiles

N/A

No option to manage room resource calendar permissions 

New Outlook does not allow users to change permissions in shared calendars.

N/A

Multiple domain aliases support 

Some issues were reported using multiple aliases on their mailbox (e.g. @utoronto.ca, @mail.utoronto.ca).

N/A

For more information on the features of Classic vs. new Outlook please refer to the Outlook version comparison chart.

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EASI staff take home Excellence Through Innovation Awards

ETIA certificates on a table

For nearly 20 years, the Excellence Through Innovation Award program has recognized exemplary administrative staff and librarians across the University of Toronto tri-campus community. This year, over 300 individuals, including numerous EASI staff, were recognized for their contributions to the University’s mission.

Congratulations to EASI staff who were recognized in the 2023-2024 ETIA program for these innovative projects:

EASI-PSEC Wellness Pilot

Recognized for launching a Wellness Pilot Program that provided managers and staff with curated sets of well-being materials to encourage an improved employee experience.

EASI team members involved: Vikram Chadalawada*, Aline Pruvot, Dana Pogaceanu, Jimmy Au, Justin Charlick, Mariana Vardaei and Vicki Vokas

Inclusive Language Working Group

Recognized for expanding engagement and raising awareness about the importance of intentional inclusivity within information technology across the University, particularly through the creation of the IT@UofT Inclusive Language Guide.

ITS team members involved: Annie Hua, Carly Popenko*, Belinda McKay, Elicia Wilkinson, Keshav Raina, Laurie Harrison, Peter St. Onge and Sarosh Jamal

Rocket Shuttle Migration project

Recognized for successfully and seamlessly migrating over 250 Rocket Shuttle users to new data-serving tools, saving the University in licensing fees and ensuring more secure data storage and robust reporting.

EASI team members involved: Alim Lalani, Amy Li, Bruce Zhu, David Wang, Dmytro Larichiev, Joanne Sukhai, Katie Babcock, Moulika Ranikunta, Pierre Hanna, Rodney Branch, Tammy Chan and Titus Hsu

Student Advising Service

Recognized for transforming student advising services by creating a foundational enterprise system capable of enhancing student and staff needs and experiences at the University.

EASI team members involved: Court Van Beek, David Wang, Elicia Wilkinson, Frank Boshoff, Kelly Jay and Zoe Wong

*Previous EASI/ITS staff who have moved on to new roles in the University.

This article is a modified version of one created for Information Technology Services. Read the full article. 

Learn more about ETIA and see the full list of 2023-2024 award recipients. 

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Creating and Managing Course Sections and Meeting Sections

Join Connect+Learn for a session on Creating and Managing Course Sections and Meeting Sections in ROSI.

This session will be helpful for staff in academic units and Registrars’ Offices who are responsible for setting up or maintaining course scheduling and instructor information in ROSI each academic session. It may be of interest to new staff who have not performed the function yet as well as continuing staff who may want a refresher on this cyclical activity.

Topics to be addressed:

  • Preconditions and downstream dependencies
  • Creating course sections and meeting sections
  • Enrolment Controls
  • Managing instructor data
  • Academic activity downloads (time permitting)

 

Resources

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Revised System Outage – March 9 and 16

Date: February 26, 2024
To: AMS Users
From: Enterprise Applications & Solutions Integration 
Re: Revised System Outage – March 9 and 16

 

Dear AMS Users,

Please note that we have revised an upcoming system outage. The systems below will be unavailable on Saturday, March 9 from 8:00 am to 11:00 am and Saturday, March 16 from 5:00 am to 12:00 pm due to system maintenance:

  • Academic Administrative Appointments (AAA)
  • AMS SAP GUI
  • Capital Project Portal
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • Employees@UofT
  • EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
  • Expense Reimbursement Direct Deposit (ERDD)
  • Fiori Launchpad Reporting
  • Invoice Workflow
  • My Customer Account
  • My Research (MR/Portal)
  • SAP Asset Manager Mobile (sync will not work)
  • uSOURCE

See our System Availability page for a list of ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

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M365 Connect+Learn Series – Spring into Productivity

Date: February 26, 2024
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: M365 Connect+Learn Series – Spring into Productivity

Dear colleagues,

We are excited to introduce our Microsoft 365 Connect+Learn Series – Spring into Productivity.

Join us for upcoming online sessions below:

Date

Topics

Meeting Link
Mar 13 @11 am Discover What’s New in Microsoft 365

Add to Calendar
Mar 20 @11am Meet Windows 11

Add to Calendar
Apr 10 @11am OneDrive File Management

Add to Calendar
May 1 @11am Efficient Notetaking with OneNote

Add to Calendar

 

Please use the Connect+Learn iCal attachments to add the event to your calendar or click the Add to Calendar link provided above.

For more information on each session, please visit our Connect+Learn webpage, where you can also access the recordings and slides from previous sessions.

If you have any questions about the upcoming sessions, feel free to contact lobsang.wangmo@utoronto.ca

We hope to see you at upcoming Connect+Learn.

Sincerely, Enterprise Applications and Solutions Integration

 

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Creating and Managing Course Sections and Meeting Sections – Upcoming Session

Date: February 08, 2024
To: ROSI Users
From: Enterprise Applications & Solutions Integration
Re: Creating and Managing Course Sections and Meeting Sections – Upcoming Session

 

Dear SIS users,

Please join us for a Connect+Learn session on Creating and Managing Course Sections and Meeting Sections in ROSI on Thursday, February 22 at 11 a.m.

This session will be helpful for staff in academic units and Registrars’ Offices who are responsible for setting up or maintaining course scheduling and instructor information in ROSI each academic session. It may be of interest to new staff who have not performed the function yet as well as continuing staff who may want a refresher on this cyclical activity.

Topics to be addressed:

  • Preconditions and downstream dependencies
  • Creating course sections and meeting sections
  • Enrolment Controls
  • Managing instructor data
  • Academic activity downloads (time permitting)

Registration is not required for this event. Please use the Connect+Learn iCal attached to add the event to your calendar. You can also access the meeting via the Teams Meeting Link.

Sincerely,
Student Information Systems

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SIS Training Resources & Support Session on February 1 @ 11:00 a.m.

Date: January 30, 2024
To: ROSI Users
From: Enterprise Applications & Solutions Integration
Re: SIS Training Resources & Support Session

 

Dear SIS users,

If you are new to Student Information Systems (SIS) or are a new ROSI user,  please join us for a Connect+Learn session on SIS Training Resources & Support on Thursday, February 1 at 11 a.m.

The Student Information Systems (SIS) group manages enterprise student and curriculum applications, and processes for the University. SIS provides reporting tools, enhancement and production request forms, and support for the SIS applications.

In the session, we will discuss:

  • Student Information Systems – What we do and how to get help
  • ROSI and OASIS Training Materials & Resources
  • What we support and what we do not (and where to go for those)
  • When to use ESC and how to write a ticket and use ESC appropriately

Note: This session is not a ROSI screen tour.

Registration is not required for this event. Please use the Add to Calendar link to add the event to your calendar. You can also access the meeting via the Teams Meeting Link.

Thank you and have a good evening.

Sincerely,
Student Information Systems

Posted on

AMS System Outage – March 16 from 5:00 am to 2:00 pm

Date: February 20, 2024
To: AMS Users
From: Enterprise Applications & Solutions Integration 
Re: System Outage – March 16 from 5:00 am to 2:00 pm

 

Dear AMS Users,

Please note that the systems below will be unavailable on Saturday, March 16 from 5:00 am to 2:00 pm due to system maintenance:

  • Academic Administrative Appointments (AAA)
  • AMS SAP GUI
  • Capital Project Portal
  • Employee Self-Service (ESS)/Manager Self-Service (MSS)
  • Employees@UofT
  • EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
  • Expense Reimbursement Direct Deposit (ERDD)
  • Fiori Launchpad Reporting
  • Invoice Workflow
  • My Customer Account
  • My Research (MR/Portal)
  • SAP Asset Manager Mobile (sync will not work)
  • uSOURCE

See our System Availability page for a list of ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)