EASI

Enterprise Applications and Solutions Integration

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Extended Security Updates (ESU) program for Windows 10 purchasing options

Date: June 13, 2025
To:  ACE-IT, InfoTech, EASI Site Announcements
From: Enterprise Applications & Solutions Integration
Re: Extended Security Updates (ESU) program for Windows 10 purchasing options

Dear colleagues, 

Please see the information below regarding Extended Security Updates (ESU) purchasing options for Windows 10 users at U of T shared by the U of T License Software Office (LSO). 

Below is the current cost per year per device with a start date in November 2025. 

Year  Cost Per Device 
Year 1  $1.90 
Year 2  $3.70 
Year 3  $7.40 

Please note that ESUs are cumulative and purchasing a new license in year two requires purchase of a year one license. Purchasing a new license in year three requires purchase of a year two and year one licenses. 

Several departments within the university have already expressed interest in participating in the ESU program, and LSO will be canvassing others shortly to determine additional demand. 

The LSO is coordinating a bulk purchase. Please contact them at lic.software@utoronto.ca to let them know how many licenses your department is interested in purchasing.   

For further details and device prerequisites, please visit:
https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates 

If you have any questions or concerns, please reach out to the License Sofware Office (lic.software@utoronto.ca).  

Kind regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2

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Retirement of “Present Live” in PowerPoint for the Web – Effective May 30, 2025

Date: June 12, 2025
To:  EASI Site Announcements
From: Enterprise Applications & Solutions Integration
Re: Retirement of “Present Live” in PowerPoint for the Web – Effective May 30, 2025

Dear colleagues,

We want to inform you about an upcoming change to Microsoft PowerPoint for the web that may affect your workflow. 

What’s Changing:
Due to low usage, Microsoft will retire the Present Live feature in PowerPoint for the web, effective May 30, 2025. 

Recommended Alternative:
We encourage users to transition to PowerPoint Live in Microsoft Teams, which offers enhanced presentation capabilities and will continue to receive development support. 

Learn More:
For guidance on using PowerPoint Live in Teams, please visit:
Present from PowerPoint Live in Microsoft Teams – Microsoft Support 

Kind regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2

Posted on

Final Reminder: Scheduled LISTSERV Upgrade Service Interruption for June 11-12 

Date: June 10, 2025
To:  EITU, MTAC, InfoTech-L & Broader Channels
From: Enterprise Applications & Solutions Integration
Re: Final Reminder – Scheduled LISTSERV Upgrade Service Interruption for June 11-12

Dear colleagues,

This is a final reminder that the LISTSERV service will undergo a scheduled outage to migrate the LISTSERV server from AlmaLinux OS to Windows Server 2022. At the same time, the LISTSERV application will be upgraded from version 16.0 to 17.5. This change is necessary to streamline system maintenance and ensure the secure operation of the LISTSERV service.

Service outage window: 

Start time: June 11, 2025, at 2:00 p.m. 

End time: June 12, 2025, at 5:00 p.m.

During this period, all LISTSERV functions will be unavailable. Please note that users will not be able to send or receive messages via the LISTSERV service, nor will they be able to access LISTSERV administrative functions. Senders are encouraged to send any urgent LISTSERV messages either before the outage window or after it.

Once the upgrade is completed, there will be no material change to the end user experience or LISTSERV administrative functions except for the list creation process and the LISTSERV web interface. Refer to these knowledge base articles for changes to list creation and the new web interface:

We apologize for any inconvenience this may cause and appreciate your understanding and support as we work to improve your LISTSERV experience.

Should you have any concerns or questions, please contact help.desk@utoronto.ca.

Thank you for your patience and cooperation.

Kind regards,

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2

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AMS SAP GUI Login Error

Date:  June 10, 2025
To:  Infotech Listserv
From: Enterprise Applications & Solutions Integration
Re:  AMS SAP GUI Login Error

Dear Divisional IT Administrators,

As you may be aware, following the recent renewal of the AMS certificate, some users are encountering the error shown below when logging into the AMS SAP GUI.

A screenshot of a computer error AI-generated content may be incorrect.

On June 9, we sent a memo providing a temporary workaround for affected users.

After further investigation, we have identified that the issue is due to some devices missing a specific root certificate issued by Sectigo, our certificate authority.

We are consulting with Information Security and further instructions on how to add the root certificate will be provided shortly. We will also post instructions on the Divisional SAP GUI Support Teams Channel.

Thank you for your patience as we work to resolve the issue.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

Posted on

AMS GUI Login Error

Date: June 9, 2025
To: AMS Users
From: Enterprise Applications & Solutions Integration 
Subject: AMS GUI Login Error

Dear AMS Users,

Following the recent renewal of the AMS certificate, some users are encountering the error shown below when logging into the AMS GUI.


We suspect this may be related to a new root or intermediate certificate associated with the updated AMS certificate.

While we continue to investigate, please try the following workaround:

  1. Right-click on the AMS system entry in your SAP GUI.

Select Properties.

  1. In the System Properties window, uncheck the “Activate Secure Network Communication (SNC)” option.

This should allow you to log in successfully in the interim.

Thank you for your patience, and we’ll provide an update once the root cause is confirmed and resolved.

Sincerely,

Enterprise Applications & Solutions Integration (EASI)

Posted on

Reminder: Scheduled LISTSERV Upgrade Service Interruption for June 11-12 

Date: June 5, 2025
To:  EITU, MTAC, InfoTech-L & Broader Channels
From: Enterprise Applications & Solutions Integration
Re: Reminder – Scheduled LISTSERV Upgrade Service Interruption for June 11-12

Dear colleagues,

This is a reminder that the LISTSERV service will undergo a scheduled outage to migrate the LISTSERV server from AlmaLinux OS to Windows Server 2022. At the same time, the LISTSERV application will be upgraded from version 16.0 to 17.5. This change is necessary to streamline system maintenance and ensure the secure operation of the LISTSERV service.

Service outage window: 

Start time: June 11, 2025, at 2:00 p.m. 

End time: June 12, 2025, at 5:00 p.m.

During this period, all LISTSERV functions will be unavailable. Please note that users will not be able to send or receive messages via the LISTSERV service, nor will they be able to access LISTSERV administrative functions. Senders are encouraged to send any urgent LISTSERV messages either before the outage window or after it.

Once the upgrade is completed, there will be no material change to the end user experience or LISTSERV administrative functions except for the list creation process and the LISTSERV web interface. Refer to these knowledge base articles for changes to list creation and the new web interface:

We apologize for any inconvenience this may cause and appreciate your understanding and support as we work to improve your LISTSERV experience.

Should you have any concerns or questions, please contact help.desk@utoronto.ca.

Thank you for your patience and cooperation.

Kind regards,

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2

Posted on

Reminder: Microsoft Apps and Services Retirements in 2025

Date: June 3, 2025
To:  EASI site, EITU, In the Loop
From: Enterprise Applications & Solutions Integration
Re: Reminder: Microsoft Apps and Services Retirements in 2025 

Dear colleagues,

We would like to inform you about some of the important upcoming Microsoft Apps and Services Retirements. 

Upcoming Microsoft Apps and Services Retirements 

Several Microsoft 365 apps, services, and operating systems will reach end of support in 2025. 

    • Microsoft 365 Apps on Windows 10 

Support ends October 14, 2025, alongside Windows 10. Upgrade to Windows 11 to stay supported.  

    • Office 2016, Office 2019, and Additional Apps 

Support ends October 14, 2025. Transition to Microsoft 365 for ongoing updates and security.  

    • Legacy Microsoft Outlook for Mac 

Support ends October 2025. Switch to the new Outlook for Mac to maintain full functionality.  

    • 32-bit Microsoft 365 Apps on Windows Arm PCs 

Feature updates end October 2025; security updates end December 2026. Upgrade to 64-bit for continued support.  

    • Teams Classic 

Teams Classic will no longer be available after July 1, 2025. Users should move to the new Teams experience for uninterrupted collaboration and access to the latest features.  

If you have any questions or concerns, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help). 

Kind regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A

 

Posted on

Microsoft Project for the Web Transitioning to Planner

Date: June 3, 2025
To:  EASI site, EITU, In the Loop
From: Enterprise Applications & Solutions Integration
Re: Microsoft Project for the Web Transitioning to Planner

Dear colleagues,

Microsoft is transitioning users from Project for the web to a new unified Planner experience by August 2025. This updated Planner will combine features from Project, To Do, and Planner into a single work management platform, with AI-powered tools like Copilot, support for Goals, Sprints, and advanced task tracking (premium features will require a proper paid license plan
Key benefits include: 

    • No migration required — existing data and licenses remain intact. 
    • Integrated Teams experience — users will need to update pinned tabs. 
    • Some legacy features deprecated, like Roadmaps and .mpp imports, with alternatives provided. 

More info: Microsoft’s official post.  

If you have any questions or concerns, please submit a ticket to the Enterprise Service Centre at (https://uoft.me/m365help).  

Kind regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A

 

 

 

Posted on

Premium Licensing Required for SQL Server Connector in Power Platform

Date: June 3, 2025
To:  EASI site
From: Enterprise Applications & Solutions Integration
Re: Premium Licensing Required for SQL Server Connector in Power Platform 

 

Dear colleagues, 

We would like to inform you regarding the current licensing requirements for using the SQL Server connector in Microsoft Power Platform tools such as Power Apps and Power Automate. 

SQL Connector Licensing 

The SQL Server connector is classified as a premium connector, which means specific licensing is required to use it in your apps and workflows.  

Licensing Requirements 

To use the SQL Server connector: 

    • You need a Power Apps Premium or Power Automate Premium license. 
    • If a Power Automate flow is triggered directly from a Power App, the Power Apps Premium license covers the premium connector usage. 
    • For standalone or automated flows (e.g., scheduled flows or those triggered by non–Power Apps events), a separate Power Automate Premium license is required. 
    • All users interacting with a Power App that uses premium connectors must also have a premium license. 

 

 Learn more: 

 

Kind regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2

 

Posted on

Windows 10 End of Life – October 14, 2025

Date: June 3, 2025
To:  EASI site, EITU, In the Loop
From: Enterprise Applications & Solutions Integration
Re: Windows 10 End of Life – October 14, 2025

 

Dear colleagues,  

Microsoft has announced that support for Windows 10 will officially end on October 14, 2025. This applies to all mainstream editions, including Pro, Enterprise, and Education. After this date, devices running Windows 10 will no longer receive security updates, feature enhancements, or technical support from Microsoft.  

What This Means 

    • Security Risks: Without regular updates, Windows 10 systems will become increasingly vulnerable to security threats, including malware and ransomware. 
    • Software Compatibility: Over time, newer applications and services may no longer be compatible with Windows 10, affecting productivity and access to essential tools. 
    • Microsoft 365 Apps Impact: While Microsoft 365 Apps will continue to function on Windows 10, support will end on October 14, 2025. This means no new features or security updates for these applications on Windows 10. 

Please note that Onboarding devices into Intune will require Windows 11. Kindly reach out to your department’s IT support for guidance on transitioning to supported operating systems and ensuring data integrity during the upgrade process. 

Kind regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2