In order to assist you in preparing for the February 1 count, please refer to the procedures below.  The COUNT DATE is as at February 1 and the COUNT RETRIEVAL DATE will be on the evening of Wednesday February 10.  This allows divisions extra time to update ROSI to the February 1 status.  On February 10, all academic activities that were approved on or before February 1 will be picked up for each student.  Academic activities that do not have APProved status on or before February 1 will be excluded.  There is no need to “freeze” processing to ROSI records between February 1 and February 10 as long as all amendments have the correct effective date associated with them.

1. Please run the COUNT-DATE-PREPARATION programs in ROSI – direct command 4 B B as early as you can before the count retrieval date (February 10).  These programs will help you identify student records that may require adjustments.  Examine the outputs and enter corrections/changes to the student’s record on or before the retrieval date.

2. As in past years, it is essential that data such as LEGAL STATUS and COUNTRY OF CITIZENSHIP be complete.  We have very little leeway for ‘not reported’ data in DATE OF BIRTH and MOTHER TONGUE, so please make these as complete as you can.  It is also important that permanent address be available.

3. The ROSI program “Registrations Containing Anomalous Data – direct command 4 B B G will be of assistance in identifying records needing data adjustment.  It is highly recommended that you run this program as early as possible as follow-up with students may be necessary.

4. On the evening of the retrieval date (February 10), Planning & Budget will run the retrieval program and will retrieve records of all students with academic activity starting between November 2, 2020 and February 1, 2021.  For the February count, academic activities will be counted as at February 1, 2021.  

5. This year, the FINCA run will be on January 18 so that no-shows will be excluded from the count.  It will no longer be necessary to re-invite students who are FINCAd.  However, PLEASE ENSURE THAT ALL ACADEMIC ACTIVITY APPROVAL DATES and REGISTRATION EFFECTIVE DATES ARE SET TO FEBRUARY 1 OR EARLIER for those students who are legitimately in a course but whose ROSI records were not updated until after February 1.  This would include FINCAd registrations which were later re-instated with a status of REG.

6. After the count retrieval, you will receive an e-mail notification that your division’s report datasets have been created.  This is an additional check in ensuring that no students have been missed.

7. After the count date and before February 16, please notify us if substantive changes need to be made to your division’s records.  You can also notify us of any additional registrations between February 11 and February 16 although we cannot guarantee that they will be added to the count.

8. Documents supporting the exempt status of international students who have been exempted from paying international fees must be on file in your division and available for reference.  ROSI screen 4 B B D should help to identify such students.

If you have any questions or if you need clarification, please contact Planning & Analytics by email at planning.analytics@utoronto.ca. You may also contact SIS Client Services and Process Integration via the Enterprise Service Centre (ESC).

Hi everyone,

Happy New Year and welcome back.

All staff and faculty facing student and curriculum systems are operational this morning. If you have any difficulty signing in today after being out of routine for two or three weeks, please remember to check that you are signed in to the correct vpn and that you have your eToken plugged in. A full troubleshooting check list can be found here in the Enterprise Service Centre knowledge base. If, after running through the check list, you still have difficulties, please submit a ticket in the ESC and we will assist you as we can.

Please note, most overnight batch procedures, including bank transfers, were suspended during the December break. These will run again today for the first time. Updated data should be available tomorrow morning. Also note, system traffic may be high this week as students check on grades and their current enrolments and possibly make course changes. Because most divisions won’t begin instruction until next week, we are not cautioning against running reports or generating admission letters as we have in other years. However, please be patient while waiting for your reports and downloads. You may want to consult the ESC knowledge base if you haven’t printed to ROSI Files in a while.

The past ten months have been challenging for all of us. We thank you for your assistance and patience as we have tried to make changes to support students, staff and faculty. We look forward to working with you over the coming months and to seeing you all on campus by the end of 2021.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,

Student Information Systems

Hi everyone,

We will be maintaining the same levels of application support for Student Systems over the December break as we have in other years. ACORN and other student information services will be available over the holidays and will be checked periodically to ensure they are running. We will respond to Enterprise Service Centre tickets when we return at the beginning of January.

Please note that online payments will be recorded as “pending” in students’ ACORN accounts from December 23, 2020 to 3-5 business days after January 4, 2021. Bank payments will be updated on January 4, 2021.

See a detailed description of support.

Happy holidays and we’ll see you in the New Year!

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,

Student Information Systems