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- Student Information Systems – What we do and how to get help
- ROSI and OASIS Training Materials & Resources
- What we support and what we do not (and where to go for those)
- When to use ESC and how to write a ticket and use ESC appropriately.
Resources
Resources
Dear colleagues,
The LISTSERV system is now back up and running. Unfortunately, today’s upgrade was not successful, and the server has been restored to the previous version.
We will attempt the upgrade again in the future and will provide detailed information in future communications.
Thank you for your patience and cooperation.
In this session, we will discuss user-submitted questions as part of the recent Ask Us form solicitation.
Topics will include:
Resources
Microsoft has announced the deprecation of VBScript, transitioning to more modern scripting languages like JavaScript and PowerShell. This change aims to provide more efficient and secure options for web development and task automation.
Key Timelines:
Next Steps:
For more information, please refer to the official Microsoft announcement.
Microsoft announced that their cloud applications are transitioning to the cloud.microsoft domain. This change aims to unify various Microsoft 365 apps and services under a single, cohesive domain, enhancing security, streamlining the user experience, and simplifying administrative tasks.
Key points include:
This move is designed to reduce fragmentation, improve cross-app experiences, and ensure a more secure and efficient environment for Microsoft 365 users.
You may find more information regarding this change by visiting Unified cloud.microsoft domain for Microsoft 365 apps page.
Dear ROSI users,
Please note that we will need to take ROSI and most associated student information systems offline on Friday, August 16 from 5 p.m. to 9 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.
In addition, while ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance, data will not be synced with ROSI starting at 5 p.m. It will be synced again at 9 p.m. when maintenance is complete.
The following systems will be affected:
Timetable Builder (Student) will remain available.
A notice will be posted on the ACORN launchpad and social media so that students will be aware of the outage.
Thank you for your patience as we make these improvements.
Sincerely,
Student Information Systems
Hi everyone,
As you may be aware, U of T is continuing its digital HR transformation with the move to SAP’s SuccessFactors Employee Central and Onboarding modules. This implementation will move the Human Resources Information System (HRIS) hire-to-retire cycle to a web-based integrated platform that will streamline the administrator experience, enhance data accuracy and improve the employee self-service experience.
Enterprise Applications & Solutions Integration (EASI) and the Division of People Strategy, Equity & Culture are pleased to announce the beginning of Employee Central Phase 2A.
Throughout the summer and fall, we will be holding faculty and divisional stakeholder workshops and meetings that will inform our implementation vendor, SAP Services, of our current HR business and technical landscapes. Key focus areas for the workshops include technical strategy, concept designs for key business pain points, and confirming scope in preparation for full implementation to start in early 2025.
Please review this handout for further details about Phase 2A, and we will be in direct contact with workshop participants shortly.
We look forward to working with the U of T community to develop an optimal and transformational solution.
If you have any questions, please contact Farah Ally, Senior Program Manager with EASI at farah.ally@utoronto.ca
Sincerely,
Enterprise Applications & Solutions Integration and
The Division of People Strategy, Equity & Culture
Dear colleagues,
Please be advised that the LISTSERV system will undergo a scheduled upgrade to migrate the LISTSERV server to a supported operating system, as the current operating system has reached its end of life and is no longer supported. This change is necessary to ensure the reliable and secure operation of the LISTSERV service.
Service outage window: Wednesday, July 31, 2024, at 9:00 a.m. to 5:30 p.m.
During this outage window, all LISTSERV services will be unavailable. Please note that users will not be able to send or receive messages via the LISTSERV service nor will they be able to access LISTSERV administrative functions.
Once the upgrade is completed, there will be no change to the end user experience or LISTSERV administrative functions.
We apologize for any inconvenience this may cause and appreciate your understanding and support as we work to improve your LISTSERV experience.
Should you have any concerns or questions, please contact help.desk@utoronto.ca
Thank you for your patience and cooperation.
To all ROSI / ROSI Express / Degree Explorer Users:
Friday, July 26 will be a very heavy enrolment day for students in ACORN, and we expect higher than normal system resource usage for most of the morning.
Please avoid running any ROSI-related processes that might place any additional burden on the system between 8 a.m. and 1 p.m. on Friday, July 26.
Processes to avoid include:
ROSI-REPLICA on MI will remain accessible during this time for queries and reports.
On this heavy enrolment day, students will be restricted from accessing some ACORN functions. After 1 pm on Friday, restrictions on the systems will be lifted.
Sincerely,
Student Information Systems
Dear ACE-IT,
Microsoft is retiring the Microsoft Office 365 connectors feature in Microsoft Teams and M365 Group Connectors in Outlook. Office 365 Connectors enable users to integrate third-party services and apps directly into the Office 365 environment. Microsoft 365 Groups connectors deliver notifications and updates from online apps, tools, and services
When a user with an active Office 365 connector posts a message in Teams, a warning about the impending retirement of the connector is included at the bottom. To learn more about retirement and Office 365 & Groups Connectors replacement please check out the knowledge base article.
Retirement timeline
August 5, 2024 – September 5, 2024: Microsoft is retiring M365 Groups connectors for Microsoft Outlook on the web and new Outlook for Windows.
Wave 1 – effective August 15, 2024: All new Office 365 Connector creations will be blocked within all clouds.
Wave 2 – effective October 1, 2024: All Office 365 Connectors within all clouds will stop working.
If you have any questions, please submit a ticket through the Enterprise Service Centre.
Kind regards,
Vicki Vokas,
Senior Manager, Digital Workplace
Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2
easi.its.utoronto.ca